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Entry Level Customer Success Jobs in Tennessee (NOW HIRING)

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Entry Level Customer Success information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do entry level customer success jobs pay per year?

As of Jul 31, 2026, the average yearly pay for entry level customer success in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex interpersonal skills, understanding customer needs, and providing personalized support. Instead, AI tools are increasingly used to automate routine tasks and analyze data, allowing CSMs to focus on strategic relationship management and problem-solving. Success in this role often depends on strong communication skills and industry knowledge, which are difficult for AI to replicate fully.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

Is customer success an entry level job?

Customer success roles, including entry level positions, are often designed for candidates with little to no prior experience and focus on developing skills in communication, problem-solving, and product knowledge. Many companies offer training programs or onboarding to help new employees succeed in these roles, making them accessible to recent graduates or those transitioning into the field.

What jobs pay 4000 a week without a degree?

Entry-level customer success roles typically do not pay $4,000 per week; however, high-paying sales positions, such as enterprise account executives or SaaS sales representatives, can reach that level with experience and commissions. These roles often require strong communication skills, sales training, and sometimes certifications, and earnings depend heavily on performance and bonuses.

How to start a career in customer success?

To start a career in customer success, gain strong communication and problem-solving skills, and familiarize yourself with customer relationship management (CRM) tools. Entry-level roles often require a bachelor's degree and relevant experience in customer service or support, with opportunities for on-the-job training and certifications in customer success or related fields.
What are the most commonly searched types of Customer Success jobs in Tennessee? The most popular types of Customer Success jobs in Tennessee are:
What are popular job titles related to Entry Level Customer Success jobs in Tennessee? For Entry Level Customer Success jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Tennessee look for? The top searched job categories for Entry Level Customer Success jobs in Tennessee are:
What cities in Tennessee are hiring for Entry Level Customer Success jobs? Cities in Tennessee with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Tennessee as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,390 per year, or $36.2 per hour.

Customer Success Coordinator

Technical Response, Inc.

Knoxville, TN

$15 - $19.50/hr

Other

Posted yesterday

New

Job description

Description

Launch Your Career with Technical Response, Inc.

Are you a recent college graduate or early-career professional looking to build a career in business operations and customer success?


Technical Response, Inc. is seeking a motivated and detail-oriented Customer Success Coordinator to join our growing team. This entry-level position provides an excellent opportunity to develop hands-on experience supporting customers while learning purchasing, ERP systems, manufacturing operations, and business processes.


Working alongside experienced professional, you'll play an important role in delivering an outstanding customer experience while developing the skills and knowledge needed for long-term career growth within our organization.  


This is an entry-level position, and recent college graduates are encouraged to apply. 

If you enjoy solving problems, learning new systems, and working in a collaborative environment, we'd love to hear from you. 


Position Summary

 
The Customer Success Coordinator supports the daily activities of the Customer Success and Business Operations teams by helping ensure customer orders are processed accurately, operational information is maintained, and business processes run efficiently. This position is responsible for entering customer sales orders, creating vendor purchase orders, generating customer invoices, maintaining ERP data, and supporting documentation control activities.

Working closely with multiple departments the Customer Success Coordinator plays an important role in delivering excellent customer service while supporting the company's operational goals.

  Job Duties 

  • Enter customer sales orders accurately and promptly into the ERP system. 
  • Generate customer invoices and assist with the order fulfillment process. 
  • Support the Customer Success team by maintaining accurate customer and order information. 
  • Assist in providing timely information and support to internal teams regarding customer orders.
  • Create vendor purchase orders and maintain supporting documentation. 
  • Perform ERP data entry, updates, and record maintenance to ensure data accuracy. 
  • Support documentation control activities, including organizing, updating, filing, and maintaining controlled documents. 
  • Maintain organized digital and physical records to support operational efficiency and audit readiness. 
  • Handle confidential documents in accordance with company policies. 
  • Work collaboratively with other departments to ensure efficient business operations. 
  • Comply with Good Manufacturing Practices (GMPs), quality standards, and company policies. 
  • Assist the Customer Success Manager and Business Operations Manager with special projects and operational initiatives. 
  • Contribute to special projects and continuous improvement initiatives as assigned.

Requirements

Qualifications 


Education 

  • Associate's or Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Communications, Marketing, or a related field preferred. 
  • Equivalent education, relevant experience, or demonstrated ability will also be considered.

Skills & Qualifications 

This is an entry-level position, and comprehensive training will be provided. Recent college graduates are encouraged to apply.


Successful candidates will demonstrate:

  • Strong organizational and time-management skills with the ability to manage multiple priorities. 
  • Excellent attention to detail and accuracy. 
  • Strong written and verbal communication skills. 
  • A willingness to learn new software, business processes, and ERP systems. 
  • Proficiency with Microsoft Office, including Excel, Outlook, PowerPoint, and Microsoft Teams. 
  • The ability to work independently while collaborating effectively as part of a team. 
  • Professionalism, initiative, and a positive customer-focused attitude. 

Preferred, but are not required:

  • Experience with ERP software (NetSuite preferred). 
  • Exposure to purchasing, order processing, manufacturing, or supply chain operations. 
  • Previous internship, co-op, customer service, or administrative experience.

Position Type 

  • Full-time 
  • Non-exempt, hourly position 
  • On-site position located in Knoxville, Tennessee 
  • Standard business hours, Monday through Friday
  • Supports the Customer Success and Business Operations departments 
  • Reports to the Customer Success Manager

 Why Join Technical Response?


At Technical Response, Inc., we believe our people are our greatest asset. We are committed to developing talent, encouraging continuous learning, and promoting from within whenever possible. 


As a Customer Success Coordinator, you'll gain hands-on experience supporting customers while developing skills in business operations, purchasing, ERP systems, and cross-functional collaboration. You'll work alongside experienced professionals who are invested in your success and have the opportunity to build a rewarding long-term career with a growing company. 

We're looking for someone who is:
  • Curious and eager to learn 
  • Dependable and accountable 
  • Detail-oriented and organized 
  • Customer-focused 
  • A collaborative team player 
  • Adaptable in a fast-paced environment 
  • Ready to grow with our company

Apply