The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
Customer Success Manager
Calumet City, IL · On-site
$50K/yr
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
Customer Success Manager
Calumet City, IL · On-site
$50K/yr
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
Customer Success Manager
Calumet City, IL · On-site
$50K/yr
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
Customer Success Manager
Calumet City, IL · On-site
$50K/yr
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
$80K - $107K/yr
Customer Success Manager What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our ...
Customer Success Manager
Chicago, IL · On-site
$80K - $107K/yr
Customer Success Manager What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
$64K - $78K/yr
Customer Success Manager CodeHS is looking for a Customer Success Manager to help manage school implementations and onboarding. You will get a chance to work closely with educators and schools to ...
Customer Success Manager
Chicago, IL · On-site
$64K - $78K/yr
Customer Success Manager CodeHS is looking for a Customer Success Manager to help manage school implementations and onboarding. You will get a chance to work closely with educators and schools to ...
Customer Success Manager
Deerfield, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Deerfield, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
$80K - $107K/yr
Customer Success Manager Location: Chicago, IL, United States What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the ...
Customer Success Manager
Chicago, IL · On-site
$80K - $107K/yr
Customer Success Manager Location: Chicago, IL, United States What We're Looking For: Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Chicago, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Riverwoods, IL · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Calumet City, IL · On-site
$50K/yr
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
Customer Success Manager
Calumet City, IL · On-site
$50K/yr
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
Customer Success Manager Chicago Hello, We're Built In Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search -- so ...
Customer Success Manager
Chicago, IL · On-site
$70K - $80K/yr
Customer Success Manager Chicago Hello, We're Built In Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search -- so ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...
Customer Success Manager
Chicago, IL · On-site
$60K - $70K/yr
The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...
Entry Level Customer Success Manager information
See Chicago, IL salary details
$33.5K - $43.6K
4% of jobs
$43.6K - $53.7K
10% of jobs
$60.7K is the 25th percentile. Wages below this are outliers.
$53.7K - $63.7K
16% of jobs
$63.7K - $73.8K
15% of jobs
The median wage is $77.7K / yr.
$73.8K - $83.9K
14% of jobs
$83.9K - $94K
14% of jobs
$96.8K is the 75th percentile. Wages above this are outliers.
$94K - $104K
10% of jobs
$104K - $114.1K
10% of jobs
$114.1K - $124.2K
4% of jobs
$124.2K - $134.3K
2% of jobs
$134.3K - $144.3K
2% of jobs
$33.5K
$85.6K
$144.3K
How much do entry level customer success manager jobs pay per year?
As of Sep 1, 2026, the average yearly pay for entry level customer success manager in Chicago, IL is $85,636.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $102,100.00 per year, depending on experience, location, and employer.
What is an entry level customer success manager?
An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.
What are the key skills and qualifications needed to thrive as an entry level customer success manager?
To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.
What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?
Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.
What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?
| Aspect | Entry Level Customer Success Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree often preferred; some certifications in customer success or CRM tools | High school diploma or equivalent; technical or product-specific training |
| Work Environment | Proactive engagement with clients, managing accounts, and ensuring satisfaction | Reactive support, troubleshooting, and resolving customer issues |
| Employer & Industry Usage | Used in SaaS, tech, and service industries focusing on customer retention | Common across retail, telecom, and tech sectors for technical support roles |
While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.
How to get hired as an entry level customer success manager?
To get hired as an entry-level customer success manager, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant internships, certifications in customer service or product management, and a basic understanding of the company's industry can improve chances. Entry-level roles often require a bachelor's degree and the ability to work collaboratively in a team environment.
What are the most commonly searched types of Customer Success Manager jobs in Chicago, IL?
The most popular types of Customer Success Manager jobs in Chicago, IL are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Chicago, IL?
For Entry Level Customer Success Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Chicago, IL look for?
The top searched job categories for Entry Level Customer Success Manager jobs in Chicago, IL are:
Job description
Our Material Handling Group is currently looking for a full-time Customer Success Manager for our Calumet City, IL branch. The expected annual salary for this position is $50,000 plus commissions.
The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and improving the overall customer experience within the assigned territory. This position serves as the primary link between customers, branch operations, service, parts, and the Territorial Sales Representative.
Customer Success & Retention
Serve as the primary customer advocate. Maintain regular communication with customers. Build relationships with stakeholders and decision-makers. Conduct customer business reviews. Identify risks to customer satisfaction and retention. Support onboarding of new customers and promote long-term customer loyalty.
Customer Service & Account Management
Obtain customer purchase orders for service and parts work. Open new customer accounts. Maintain accurate customer records and contact information. Address customer concerns professionally. Communicate pricing updates and coordinate customer requests with branch personnel.
Service Business Development
Identify opportunities to grow service and parts business within existing and prospective accounts. Research businesses that may benefit from Alta offerings. Re-engage inactive customers. Identify opportunities for service agreements, PM programs, repairs, inspections, operator training, rentals, parts sales, fleet optimization and safety programs. Support branch growth through proactive customer engagement and territory development.
Quote Follow-Up & Revenue Generation
Follow up on outstanding quotations. Obtain customer feedback on repairs and maintenance recommendations. Convert quotations into purchase orders and scheduled work where possible. Assist in driving service agreement and PM program renewals.
Customer Intelligence & Market Development
Identify key customer relationships and decision-makers. Maintain customer intelligence. Track customer organizational changes and market opportunities. Provide customer insights and qualified opportunities to the Territorial Sales Representative.
Cross-Functional Coordination
Act as liaison between customers and branch operations. Coordinate with Service, Parts, and Branch Management. Escalate concerns appropriately and ensure resolution. Communicate customer needs, opportunities, and concerns to leadership.
Performance Monitoring & Analytics
Monitor service activity, PM compliance, and customer engagement. Maintain CRM records. Track retention and growth metrics. Provide actionable customer insights.
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Qualifications
Strong communication, organizational, and relationship-building skills. Self-motivated and customer focused. Experience in customer success, operations, service, account management, business development, or industrial equipment industries preferred.
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Success Measures
Customer retention, customer satisfaction, customer engagement, business reviews completed, new opportunities identified, inactive accounts reactivated, service and parts revenue growth, quote-to-purchase-order conversion, PM program growth, service agreement renewals, and quality of customer intelligence.
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Position Purpose
Protect and expand existing customer relationships, increase customer retention, improve service and parts revenue, support branch growth initiatives, and ensure customers receive exceptional value and service.