ZipRecruiter

Log In

2

Entry Level Customer Success Manager Edtech Jobs in Boston, MA

Threat Stack

Customer Success Manager

Boston, MA · On-site

Relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. SaaS experience a benefit. Having worked as an account sales rep would be a ...

Apptopia

Customer Success Manager

Boston, MA · On-site

Qualifications Core Skills * 1-3 years of customer success or account management experience * Strong email and phone communication skills are a must * Ability to work with various stakeholders, in ...

Mimecast

Customer Success Manager

Lexington, MA · Hybrid

Demonstrated success managing a portfolio of mid-market or enterprise accounts with the autonomy and judgment expected of an experienced customer-facing professional, ideally within a security ...

Apptopia

Customer Success Manager

Boston, MA

Qualifications Core Skills * 1-3 years of customer success or account management experience * Strong email and phone communication skills are a must * Ability to work with various stakeholders, in ...

Apptopia

Customer Success Manager

Boston, MA · On-site

... customers. Furthermore, you will be responsible for retention and implementing strategies to lessen risks. The key metrics for success will be determined by the retention and growth of your client ...

Apptopia

Customer Success Manager

Boston, MA

... customers. Furthermore, you will be responsible for retention and implementing strategies to lessen risks. The key metrics for success will be determined by the retention and growth of your client ...

SHI GmbH

Customer Success Manager - VMware

Boston, MA · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

Imprivata

Customer Success Manager I

Waltham, MA · On-site

$63K - $75K/yr

We are seeking a Customer Success Manager I to join our team. This is a hybrid opportunity based out of our Waltham, MA; St. Petersburg, FL or Austin, TX office. Job Summary The Customer Success ...

Imprivata

Customer Success Manager I

Waltham, MA · On-site

$63K - $75K/yr

We are seeking a Customer Success Manager I to join our team. This is a hybrid opportunity based out of our Waltham, MA; St. Petersburg, FL or Austin, TX office. Job Summary The Customer Success ...

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site

$120K - $129K/yr

Analyzing data on customer demographics, preferences, needs, or buying habits to identify potential ... Helping manage and coordinating Nielsen IQ/GfK's platform roll out and implementation efforts for ...

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site +1

$120K - $129K/yr

Analyzing data on customer demographics, preferences, needs, or buying habits to identify potential ... Helping manage and coordinating Nielsen IQ/GfK's platform roll out and implementation efforts for ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Edtech JobsEntry Level Customer Success Manager Edtech JobsEntry Level Customer Success Manager Edtech Jobs in Boston, MA

Entry Level Customer Success Manager Edtech information

See Boston, MA salary details

$35.3K

$90.2K

$152.1K

How much do entry level customer success manager edtech jobs pay per year?

As of Aug 22, 2026, the average yearly pay for entry level customer success manager edtech in Boston, MA is $90,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $107,600.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Customer Success Manager Edtech vs Entry Level Sales Associate Edtech?

AspectEntry Level Customer Success Manager EdtechEntry Level Sales Associate Edtech
Required CredentialsBachelor's degree, customer service or communication skillsBachelor's degree, sales or marketing background
Work EnvironmentClient-facing, ongoing relationship managementProspecting, lead generation, transactional sales
Employer & Industry UsageEdtech companies focusing on user retention and supportEdtech companies aiming to increase product adoption and revenue
Common Search & Comparison IntentUnderstanding customer support roles in EdtechExploring sales roles within Edtech industry

While both roles are entry-level positions in the Edtech industry, a Customer Success Manager focuses on maintaining ongoing relationships and ensuring customer satisfaction, whereas a Sales Associate concentrates on generating leads and closing sales. The choice depends on whether you prefer relationship management or sales-driven work within the Edtech sector.

What are popular job titles related to Entry Level Customer Success Manager Edtech jobs in Boston, MA?

For Entry Level Customer Success Manager Edtech jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager Edtech jobs in Boston, MA look for?

The top searched job categories for Entry Level Customer Success Manager Edtech jobs in Boston, MA are:

Entry Level Customer Success Manager Edtech jobs near you
Infographic showing various Entry Level Customer Success Manager Edtech job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $90,241 per year, or $43.4 per hour.

Customer Success Manager

Threat Stack

Boston, MA • On-site

Full-time

Re-posted 2 days ago

Job description

Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day. Do you use apps to get things done in your day-to-day life? We secure them.
Primary Responsibilities:
  • Ensure our customers are happy and are getting value out of our product.
  • Empathize with every aspect of the customer experience, putting customers' needs first.
  • Guide and coach customers and internal stakeholders with proactive customer success processes.
  • Own renewals and expands in the account. Have a knack for account strategy, account mapping, and upselling value into accounts.
  • Maintain high levels of customer engagement and satisfaction by focusing on customer loyalty and by introducing new features to the customer.
  • Own the customer on-boarding process and operationally drive customer references and case studies.

Requirements:
  • Relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. SaaS experience a benefit. Having worked as an account sales rep would be a benefit.
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
  • Strong interpersonal skills and experience building strong internal and external relationships.
  • Bachelor's Degree.
Skills & Requirements Qualifications

Apply