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Entry Level Customer Success Engineer Jobs in Atlanta, GA

Schreiter Agency

Benefits Coordinator/Customer Rep

Atlanta, GA · On-site

$17.25 - $22.50/hr

We seeking to hire a full-time entry-level Customer Benefits Representative & Coordinator to join ... success starts from the moment you join. Hands-on training while you manage relationships with ...

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All JobsCustomer Success Engineer JobsEntry Level Customer Success Engineer JobsEntry Level Customer Success Engineer Jobs in Atlanta, GA

Entry Level Customer Success Engineer information

See Atlanta, GA salary details

$28.9K

$66.7K

$113.5K

How much do entry level customer success engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level customer success engineer in Atlanta, GA is $66,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $75,500.00 per year, depending on experience, location, and employer.

What does an entry level customer success engineer do?

An Entry Level Customer Success Engineer helps customers effectively use a company's products or services by providing technical support, troubleshooting issues, and ensuring clients achieve their desired outcomes. They often work closely with both the customer and internal teams to resolve problems and suggest best practices. Their goal is to build strong customer relationships, encourage product adoption, and ensure customer satisfaction, often serving as the first point of contact for technical inquiries.

What are some typical challenges faced by entry level customer success engineers, and how can they effectively overcome them?

Entry Level Customer Success Engineers often encounter challenges such as managing multiple customer requests, learning to prioritize issues, and adapting to various client needs and technical environments. Building strong communication skills and seeking guidance from experienced team members can help navigate these challenges. Additionally, leveraging internal knowledge bases, attending regular product training sessions, and developing a strong understanding of the company's offerings are essential for success and professional growth in this role.

What are the key skills and qualifications needed to thrive as an entry level customer success engineer?

To thrive as an Entry Level Customer Success Engineer, you need a basic understanding of technical concepts, problem-solving abilities, and a relevant degree such as computer science or information technology. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and basic troubleshooting of software platforms is typically required. Strong communication, active listening, and a customer-centric mindset help build rapport and address client needs effectively. These skills and qualities enable you to resolve technical issues efficiently and foster long-term customer satisfaction and retention.

What are popular job titles related to Entry Level Customer Success Engineer jobs in Atlanta, GA?

For Entry Level Customer Success Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Engineer jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Customer Success Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Entry Level Customer Success Engineer jobs?

Cities near Atlanta, GA with the most Entry Level Customer Success Engineer job openings:

Entry Level Customer Success Engineer jobs near you
Infographic showing various Entry Level Customer Success Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $66,702 per year, or $32.1 per hour.

Associate Client Success Manager

DIGITAL ENVOY

Peachtree Corners, GA • On-site

$40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Description

Digital Envoy (DE) has been the leader in IP geolocation and VPN intelligence for more than 25 years, serving customers across Streaming Media, AdTech, Cybersecurity, E-commerce, and Data Analytics. Our industry-leading solutions power organizations including Netflix, Hulu, The Trade Desk, PayPal, AWS, Apple, and many others.


Digital Envoy is seeking an Associate Customer Success Manager to help drive customer retention, adoption, and long-term success across a portfolio of small and mid-sized customers.


Reporting to the VP, Client Success, you will own a portfolio of customers, primarily Tier 4, and serve as their primary point of contact throughout the customer lifecycle. You'll partner closely with Senior Customer Success Managers, Sales, Product, Engineering, Marketing, Finance, and Legal to ensure customers receive exceptional service while identifying opportunities for growth and expansion.


This role is ideal for someone with 2-3 years of experience in Customer Success, Account Management, Client Services, or another customer-facing SaaS role who is looking to build a long-term career in Customer Success.


This position is based in Atlanta, GA, with an expectation to work from our office 2-3 days per week.


WHAT YOU'LL DO:

  • Manage a portfolio of customer accounts, primarily supporting customers with annual contract values under $40K.
  • Build strong customer relationships through proactive communication and regular business reviews.
  • Guide customers through onboarding, adoption, and ongoing success with Digital Envoy's products and services.
  • Partner with customers to understand their business objectives and help maximize the value they receive from our solutions.
  • Lead renewal conversations for your assigned accounts and identify opportunities for account growth, introducing Senior CSMs when strategic expansion opportunities arise.
  • Monitor customer health and engagement to proactively identify retention risks.
  • Coordinate with Product, Engineering, Support, Finance, and Legal to ensure timely resolution of customer requests.
  • Maintain accurate customer records, success plans, and account activities within Salesforce and Gainsight.
  • Partner with Senior Customer Success Managers on strategic customer initiatives and best practices.
  • Contribute to the continued improvement of Client Success processes and customer programs.


WHAT WE OFFER:

  • Competitive Salary & Bonus program
  • Medical, Dental and Vision
  • Paid Holidays & Unlimited PTO policy
  • 401(k) with employer contribution match
  • We value your input: make a real impact in a growing company!

At Digital Envoy, we are excited about building a diverse team and creating an inclusive environment where everyone can thrive. All employees must be authorized to work in the United States. Digital Envoy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Digital Envoy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. 


Requirements

WHO YOU ARE:

  • Bachelor's degree preferred.
  • 2-3 years of experience in Customer Success, Account Management, Client Services, Customer Support, or another customer-facing role within a B2B SaaS or technology company.
  • Experience managing customer relationships throughout the customer lifecycle.
  • Strong communication, presentation, and relationship-building skills.
  • Highly organized with excellent time management and the ability to manage multiple priorities.
  • Customer-first mindset with a proactive, solution-oriented approach.
  • Comfortable collaborating across Sales, Product, Engineering, Marketing, Finance, and Legal teams.
  • Experience using Salesforce or another CRM platform; Gainsight experience is a plus.
  • Experience supporting SaaS renewals or subscription-based customers is preferred.
  • Familiarity with AdTech, Streaming, Cybersecurity, or Data technologies is a plus.



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