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Entry Level Customer Service Jobs in Wheaton, IL

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Remote Entry-Level Customer Sales Representative

Chicago, IL · Remote

$60K - $80K/yr

Remote Entry-Level Customer Sales Representative Remote (U.S. & Canada) | Full-Time | Flexible ... Explain products and services in a clear, professional, and friendly manner * Help clients choose ...

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Entry Level Customer Service information

See Wheaton, IL salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service in Wheaton, IL is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.
More about Entry Level Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Wheaton, IL? The most popular types of Customer Service jobs in Wheaton, IL are:
What are popular job titles related to Entry Level Customer Service jobs in Wheaton, IL? For Entry Level Customer Service jobs in Wheaton, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Wheaton, IL look for? The top searched job categories for Entry Level Customer Service jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Entry Level Customer Service jobs? Cities near Wheaton, IL with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Wheaton, IL as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,788 per year, or $18.2 per hour.
Entry Level Customer Service

Entry Level Customer Service

Genesis Marketing Inc.

Bolingbrook, IL

$15.75 - $21.50/hr

Other

Posted 18 days ago

Job description

We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with those customers on a daily basis. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions Meet with customer in person to discuss their areas of need Develop great relationships with customers daily Utilize an effective and efficient system Succeed in company sponsored training classes Specialize in customer retention and customer acquisition Qualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily Ability to prioritize and multitask Ability to maintain a positive and professional demeanor Excellent written and verbal communication skills Preferred experience in customer service, sales, call center, client relations and hospitality.

WHAT’S IN IT FOR YOU Paid training Top-notch sales training Competitive comp plans: Weekly pay with w/ uncapped commission potential Opportunities for rapid advancement Weekly and monthly bonuses Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions

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