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Entry Level Customer Service Jobs in West Roxbury, MA

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Boston, MA

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Saugus, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Andersen

Retail Service Representative I

Northborough, MA

$19.85 - $28.75/hr

The Retail Service Representative will focus on providing entry-level customer service for delivery partners and customers. RESPONSIBILITIES : * Performs entry level clerical work related to RbA CORO ...

Raising Cane's

Customer Service Associate

Saugus, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Saugus, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Saugus, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Boston, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

National Grid USA

Customer Service Associate

Northborough, MA · On-site

$15 - $20.50/hr

... entry level, union-represented role that offers qualified candidates an opportunity to join a ... Due to the essential nature of the services we provide our customers, National Grid's Contact ...

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Showing results 21-40

All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in West Roxbury, MA

Entry Level Customer Service information

See West Roxbury, MA salary details

$10

$19

$27

How much do entry level customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level customer service in West Roxbury, MA is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in West Roxbury, MA?

The most popular types of Customer Service jobs in West Roxbury, MA are:

What cities near West Roxbury, MA are hiring for Entry Level Customer Service jobs?

Cities near West Roxbury, MA with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in West Roxbury, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,047 per year, or $19.3 per hour.

Customer Service Representative

Plymouth Rock Assurance

Boston, MA

$17.50 - $23.75/hr

Full-time

Dental, Vision, Retirement

Re-posted 15 days ago

Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

106th of 308 rated insurance

Job description

Company Description

Plymouth Rock is looking for energetic, driven entry-level candidates to work in their Claims Department. The primary responsibility of this role is to handle property and casualty claims. Working in our downtown Boston location (across the street from South Station), Claims Representatives investigate, evaluate and create a disposition of the first and third party auto property damage claims.

Plymouth Rock offers competitive salaries and top notch benefits including dental and vision insurance as well as a 401k company match. We have a Boston Sports Club in our building and also offer extensive training to start help jumpstart your career.

Job Description

In this position, the Customer Service Representative will be a highly motivated individual responsible for delivering superior service experiences to our independent agents and policyholders. The Representative will develop and maintain agency relationships to drive sales, service and underwriting execution in support of PRAC MA, PRAC CT and MWAC products.



Responsibilities:

  • Primarily responsible to provide extraordinary service to our policy holders and agents.
  • Research customer concerns and take accountability through resolution. Escalate customer complaints and feedback to management as required.
  • Process policy endorsements accurately and within a timely fashion in accordance with established company procedures.
  • Provide training to our independent agency force in support of our products and services.
  • Achieve and maintain department productivity, Customer Experience and time service standards.
  • Support MA, CT, and MWAC inquiries making sure to find the "Yes "opportunity with each customer interaction.
  • Complete all assigned project work qualitatively and in a timely manner.
  • Capable of working independently with minimal supervision.
  • Set a professional example in both approach and work ethic.

Knowledge, Skills, and Abilities Required:

  • Customer centric focus.
  • Sound problem resolution and analytical skills.
  • Excellent oral and written communications skills.
  • Excellent organizational skills and the ability to work in a fast past environment.
  • Ability to multitask.
  • Sound knowledge of Microsoft Office.
  • Ability to work with attention to detail.
  • Knowledge of auto insurance contracts preferred.
  • MA Property and Casualty License preferred.


Qualifications

Education & Experience:

  • Bachelor's degree required
  • Minimum of 1 year of overall work experience.
  • Personal Lines Auto (MA, NH, and CT) preferred.
Additional Information

All your information will be kept confidential according to EEO guidelines.

What Plymouth Rock Assurance employees say

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