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Entry Level Customer Service Jobs in Washington, DC

PrideStaff

Customer Service Representative

Lorton, VA · On-site

$18/hr

Our Customer Service Representative will support our Service Managers, Dispatchers, and Trades ... Whether you're an entry-level worker or a senior executive, an HR Manager or a front line ...

Grotto Pizza

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Columbia, MD · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Raising Cane's

Customer Service Associate

Washington, DC · On-site

$18.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Washington, DC · On-site

$18.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

Raising Cane's

Customer Service Associate

Washington, DC · On-site

$18.50/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the ...

FastSigns

Customer Service Representative

Washington, DC · On-site

$18.40/hr

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current ... We don't consider this position as an entry-level we consider the position a stepping stone for any ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Washington, DC

Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer service in Washington, DC is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Washington, DC?

The most popular types of Customer Service jobs in Washington, DC are:

What are popular job titles related to Entry Level Customer Service jobs in Washington, DC?

For Entry Level Customer Service jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Washington, DC look for?

The top searched job categories for Entry Level Customer Service jobs in Washington, DC are:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,266 per year, or $21.3 per hour.

Customer Service Technician with Security Clearance

Razor

Rockville, MD • On-site

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Razor is hiring a 100% Remote Junior / Entry-Level Customer Service Technician to support users with technical issues and system-related questions. This role is ideal for individuals beginning their careers in technical support who are patient, clear communicators, and comfortable working in fast-paced environments. No prior technical support experience is required, as training will be provided. This position serves as the front line between users and technical teams, helping resolve issues, guide users through fixes, and escalate problems when necessary. Education & Certification Requirements No information provided. Clearance Requirements Must be eligible to obtain a Public Trust or similar clearance. Onsite Requirements 100% Remote Responsibilities Respond to user questions and basic technical issues. Follow guides and scripts to help resolve common problems. Document issues clearly and track them through resolution. Escalate more complex problems to engineering or support teams. Act as a bridge between users and technical teams. Help identify recurring issues and flag patterns to the team. Learn how systems work to troubleshoot more effectively over time. Qualifications Strong communication skills with a clear, calm, and professional approach. Problem-solving mindset with the ability to stay composed under pressure. Ability to follow processes and document steps accurately. Comfortable using computers and learning new systems quickly. Good time management skills with the ability to prioritize tasks. Team-oriented attitude and willingness to ask for help when needed. Desired Skills Exposure to ticketing systems such as ServiceNow or Jira. Basic understanding of how software or applications work. Experience in customer-facing roles such as retail, hospitality, or call centers. Familiarity with technical environments or a strong interest in IT. Razor is an EEO Employer Razor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Razor Benefits Overview Razor offers a comprehensive benefits package that includes medical, dental, and vision insurance; life and disability insurance; a 401(k) plan; paid time off; and paid holidays.

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