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Entry Level Customer Service Jobs in Sun Prairie, WI

Bridgestone

Sales and Service Technician

Portage, WI

$15.20 - $22.71/hr

This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer ...

Istate Truck Center

Entry Level Diesel Mechanic

Windsor, WI · On-site

$25.25 - $33.25/hr

Job Title: Entry-Level Diesel Mechanic Location: Madison, Wisconsin Company: I-State Truck Center I ... service to ensure customer satisfaction. This role offers highly competitive wages and ...

Istate Truck Center

Entry Level Diesel Mechanic

Windsor, WI · On-site

$25.25 - $33.25/hr

Job Title: Entry-Level Diesel Mechanic Location: Madison, Wisconsin Company: I-State Truck Center I ... service to ensure customer satisfaction. This role offers highly competitive wages and ...

Istate Truck Center

Entry Level Diesel Mechanic

Windsor, WI · On-site

$25.25 - $33.25/hr

Job Title: Entry-Level Diesel Mechanic Location: Madison, Wisconsin Company: I-State Truck Center I ... service to ensure customer satisfaction. This role offers highly competitive wages and ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Sun Prairie, WI

Entry Level Customer Service information

See Sun Prairie, WI salary details

$9

$18

$26

How much do entry level customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level customer service in Sun Prairie, WI is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Sun Prairie, WI?

The most popular types of Customer Service jobs in Sun Prairie, WI are:

What cities near Sun Prairie, WI are hiring for Entry Level Customer Service jobs?

Cities near Sun Prairie, WI with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,040 per year, or $18.3 per hour.

Field Service Technician - Entry Level

Quality Power Solutions LLC

Madison, WI • On-site

Full-time

Re-posted 18 days ago

Job description

COMPANY OVERVIEW
Since 2002, Quality Power Solutions (QPS) has provided end-to-end mission critical power solutions, including expert design, installation and maintenance of UPS systems and generators. QPS works with clients nationwide, and we maintain our Midwestern values by focusing on service, delivery, consistent performance, and the education of our customers on the many aspects of critical power. Our goal is being our customers trusted experts, so they don't have to worry about critical power and can focus on what they do best. QPS keeps backup power systems running smoothly, so business can power forward.
SUMMARY/Primary Function
We're looking for a hands-on, motivated individual to join our team as a Field Service Technician. This is a great opportunity for someone who enjoys working with their hands, solving problems, and learning new skills.
In this role, you'll be trained on how to maintain and service backup power systems (UPS equipment) at customer sites. No deep UPS experience? No problem-we provide training.
Principle Job Duties
  • Assist with preventative maintenance (PMs) on UPS systems (both minor and major services)
  • Help inspect, test, and troubleshoot equipment
  • Support repairs such as battery replacements, fans, and capacitors
  • Learn how to read basic diagrams and schematics
  • Complete service reports accurately after each job
  • Help with equipment start-ups, installations, and project work
  • Work directly with customers and represent QPS in a professional way
  • Occasionally travel overnight or work outside normal hours when needed

Knowledge, Skillset & Abilities
  • Mechanical or electrical interest (schooling or hands-on experience is a plus, but not required)
  • Willingness to learn and take direction
  • Good communication skills and a positive attitude
  • Ability to stay organized and handle multiple tasks
  • Comfortable working both independently and as part of a team
  • Valid driver's license and ability to travel
  • Basic computer skills

What We Offer
  • Company vehicle, tools, and phone provided
  • Paid training and ongoing development
  • Opportunity to grow into higher-level technical roles
  • Stable, long-term career path in a high-demand industry

Why Join QPS?
This is more than just a job-it's a chance to build a career. If you're dependable, eager to learn, and enjoy working in the field, we'll give you the training and support to succeed.

Apply