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Entry Level Customer Service Jobs in Springfield, VA

Ceal Consulting

Be Seen First

Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

Ceal Consulting

Be Seen First

Retail Customer Service Representative (Full-Time)

Arlington, VA · On-site

$45K - $55K/yr

This is an entry-level opportunity with paid training provided and clear opportunities for career ... Deliver excellent customer service and support * Maintain a positive and team-focused attitude

GEM VA INC.

Entry-Level Business Associate

Springfield, VA · On-site

$700 - $1.0K/wk

Communicate with customers and provide professional service * Assist with sales, marketing, and ... Apply today for our Entry-Level Business Associate position and gain valuable experience in ...

Posted today

GEM VA INC.

Entry-Level Business Associate

Springfield, VA · On-site

$700 - $1.0K/wk

Communicate with customers and provide professional service * Assist with sales, marketing, and ... Apply today for our Entry-Level Business Associate position and gain valuable experience in ...

Posted today

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Springfield, VA

Entry Level Customer Service information

See Springfield, VA salary details

$10

$19

$28

How much do entry level customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level customer service in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Springfield, VA?

The most popular types of Customer Service jobs in Springfield, VA are:

What job categories do people searching Entry Level Customer Service jobs in Springfield, VA look for?

The top searched job categories for Entry Level Customer Service jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Entry Level Customer Service jobs?

Cities near Springfield, VA with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Associate - Immediate Start

Shik Consulting

Hyattsville, MD • On-site

$625 - $825/wk

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Associate – Washington, DCFull-Time | Immediate Start | In-Person | Entry-Level Opportunity

Launch Your Career in Customer Service
Are you passionate about helping people and delivering outstanding customer experiences? We're looking for a Customer Service Associate to join our growing team in Washington, DC. This is a full-time, in-person opportunity that's perfect for someone who enjoys interacting with customers, solving problems, and working in a fast-paced environment.
As a Customer Service Associate, you'll represent well-known brands at retail locations, promotional events, and community campaigns, providing exceptional service while helping customers learn more about products and services that meet their needs.
What You'll Be Doing
  • Deliver outstanding face-to-face customer service at retail locations and promotional events
  • Engage with customers, answer questions, and provide knowledgeable product and service information
  • Build positive relationships by understanding customer needs and offering appropriate solutions
  • Guide customers through the sign-up or purchasing process while ensuring a seamless experience
  • Maintain a professional and friendly approach during every customer interaction
  • Work collaboratively with your team to achieve customer satisfaction and team objectives
What We're Looking For
  • Excellent communication and interpersonal skills
  • Friendly, approachable, and confident when interacting with customers
  • A positive attitude and a genuine passion for helping people
  • Comfortable working in a fast-paced, customer-facing environment
  • Reliable, motivated, and eager to learn and develop new skills
  • Previous customer service, retail, hospitality, or sales experience is beneficial but not required
  • Must be able to work on-site in Washington, DC
  • Entry-level applicants are encouraged to apply, as full training is provided
What We Offer
  • Comprehensive training and ongoing mentorship
  • Weekly pay with performance-based incentives
  • A supportive, collaborative, and team-oriented work environment
  • Opportunities for career progression and internal promotion
  • Leadership development, networking opportunities, and team recognition events
  • Valuable hands-on experience in customer service, communication, and brand representation
Requirements
  • Full-time availability
  • Authorization to work in the United States
  • Ability to commute to our Washington, DC, location
  • Comfortable working in busy, public-facing environments
Why Join Us?
This is more than a customer service role—it's an opportunity to develop valuable communication, problem-solving, and relationship-building skills while working with a supportive team. Whether you're beginning your career or looking to build on your existing customer service experience, you'll receive the training, guidance, and opportunities needed to succeed.
Location: Washington, DC (In-Person)
Schedule: Full-Time
Start Date: Immediate
If you're ready to build a rewarding career in customer service and make a positive impact every day, we'd love to hear from you. Apply today to be considered for this exciting opportunity.