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Entry Level Customer Service Jobs in Reston, VA (NOW HIRING)

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA · On-site

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

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Entry Level Customer Service information

See Reston, VA salary details

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How much do entry level customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Reston, VA? The most popular types of Customer Service jobs in Reston, VA are:
What are popular job titles related to Entry Level Customer Service jobs in Reston, VA? For Entry Level Customer Service jobs in Reston, VA, the most frequently searched job titles are:
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What cities near Reston, VA are hiring for Entry Level Customer Service jobs? Cities near Reston, VA with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you

Entry-Level Technician

Pohanka Lexus

Chantilly, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

What We’re Looking For

Pohanka Lexus looking for Entry Level Certified Technicians to join our team. If you are looking for the right environment to lean and grow your career, see what we have to offer. We are looking for Entry Level certified technicians to join our team. We provide an excellent working environment and temperature-controlled shop.

Why Work Here?

  • Time Magazine National Quality Dealer Award Winner
  • The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment to the industry, community, and the nation
  • Distinguished Service Citation from the Automotive Hall of Fame

What We Offer

  • 401(K) Savings plan
  • Paid Holidays
  • Paid Vacation and Personal Days
  • Health, Dental and Vision insurance
  • Basic Life Insurance
  • Air-conditioned shop
  • State-of-the-art, brand new facility with 17 lifts
  • Shop equipped with the newest technology and equipment
  • Uniforms provided with individual lockers
  • Discounted Vehicle Purchases
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • Great learning environment for Technicians looking to grow their career
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career, including GM School
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Relocation assistance available for qualified candidates
  • Paid Transportation of tools box

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications


Qualifications

  • No Experienced Required  
  • Certified General Motors Technician
  • ASE Certification required
  • Entry level qualifications, including Diagnostic, Electrical and Engine Repair
  • Must hold a high school diploma or equivalent
  • Excellent customer service skills
  • Basic Computer skills
  • Positive, friendly attitude, along with a customer service mentality
  • Enjoy working in a fast paced environment
  • Team player
  • Must have a valid driver’s license
  • Ability to learn new technology, repair and service procedures and specifications Able to operate electronic diagnostic equipment

About the Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 20 dealerships throughout Northern Virginia, Maryland, Washington DC, and Texas. Since 1919, five generations of the Pohanka family and our associates have provided our loyal customers a variety of easy ways to meet their needs.

At Pohanka, you can expect to work on a dedicated team of professionals. Our team works with a collaborative approach and encourages success amongst each of our members. We are interested in helping your career and adding to your resume. Join our team and develop your skill set and realize your potential! 

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