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Entry Level Customer Service Jobs in Reston, VA (NOW HIRING)

GIG USA

Entry-Level Business Associate

Springfield, VA · On-site

$700 - $1.0K/wk

... motivated Entry-Level Business Associates to join our growing team. This is an excellent ... Communicate with customers and provide professional service * Assist with sales, marketing, and ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA · On-site

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA · On-site

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA · On-site

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA · On-site

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

Pohanka Lexus

Entry-Level Technician

Chantilly, VA

We are looking for Entry Level certified technicians to join our team. We provide an excellent ... The Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service and commitment ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Reston, VA

Entry Level Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do entry level customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Reston, VA?

The most popular types of Customer Service jobs in Reston, VA are:

What are popular job titles related to Entry Level Customer Service jobs in Reston, VA?

For Entry Level Customer Service jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in Reston, VA look for?

The top searched job categories for Entry Level Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Entry Level Customer Service jobs?

Cities near Reston, VA with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Customer Service Tech - Fredericksburg Area

DR Horton, Inc.

Chantilly, VA • On-site

$60K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Successful Customer Service Tech hitting their targets earn anywhere from $60,000 to $76,000+ per year which can include a bonus and/or any commissions or other cash incentives.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensure all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Ability to travel overnight

Education and/or Experience
  • High school diploma or general education degree (GED)
  • Three or more years related experience, including carpentry work, drywall, texture repair and painting
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 50 pounds

Preferred Qualifications
  • Prior customer service experience a plus
  • Experience with minor electrical, plumbing and HVAC repair work preferred

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo

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