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Entry Level Customer Service Jobs in Fall River, MA

The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers' vehicles while delivering the highest quality and customer satisfaction. Work with store ...

Entry Level Technician

Plymouth, MA · On-site

$18 - $21/hr

The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers' vehicles while delivering the highest quality and customer satisfaction. Work with store ...

The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers' vehicles while delivering the highest quality and customer satisfaction. Work with store ...

Entry Level Technician

Kingston, MA · On-site

$18 - $21/hr

The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers' vehicles while delivering the highest quality and customer satisfaction. Work with store ...

Cashier - 16

Cranston, RI · On-site

$16.50/hr

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

Cashier - 24

Cranston, RI · On-site

$16.50/hr

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

Cashier - 21

Scituate, RI · On-site

$16.50/hr

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

Patient Transporter

Providence, RI · On-site

$18 - $25.82/hr

EXPERIENCE: Entry level. Customer service experience preferred. Between 2-4 weeks of on the job training will be provided WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Healthcare environment such as ...

We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding ...

Patient Transporter

Providence, RI · On-site

$18 - $25.82/hr

EXPERIENCE Entry level. Customer service experience preferred. Between 2-4 weeks of on the job training will be provided. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS Healthcare environment such as ...

Patient Transporter

Providence, RI · On-site

$18 - $25.82/hr

EXPERIENCE: Entry level. Customer service experience preferred. Between 2-4 weeks of on the job training will be provided. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Healthcare environment such as ...

Showing results 41-60

Entry Level Customer Service information

See Fall River, MA salary details

$9

$18

$27

How much do entry level customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level customer service in Fall River, MA is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Fall River, MA?

The most popular types of Customer Service jobs in Fall River, MA are:

What are popular job titles related to Entry Level Customer Service jobs in Fall River, MA?

For Entry Level Customer Service jobs in Fall River, MA, the most frequently searched job titles are:

What cities near Fall River, MA are hiring for Entry Level Customer Service jobs?

Cities near Fall River, MA with the most Entry Level Customer Service job openings:

Infographic showing various Entry Level Customer Service job openings in Fall River, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,248 per year, or $18.9 per hour.

Inside Sales /Customer Service Representative

Central Garden & Pet

Norton, MA

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Central Garden & Pet rating

7.7

Company rating: 7.7 out of 10

Central Garden & Pet

Based on 42 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 76,623 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

  • 94%

    94% say they get paid breaks

    say they get paid breaks

Featured by Central Garden & Pet, based on 42 Breakroom Quiz responses from their frontline employees


Job description

Description

Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non-GMO vegetable seeds for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday – Friday, 8:00am – 5:00pm at the Norton, MA facility. This is a non-exempt, full time position.
 
Here at Green Garden Products, we love to help things grow. It's really what we are all about. Our Inside Sales Representatives spend each day selling the largest brand names in gardening to retailers all over the country. At the same time, they are growing themselves: growing in work experience, growing in confidence, growing their career. This Entry Level role is an open door that leads to the rest of your career. The pay for this position ranges from $15 - $18 per hour, based on experience.
 
RESPONSIBILTIES 
  • Spend 75-90% of time on the phone, high volume of inbound and outbound sales calls to existing retail customers and new prospective customers
  • Maintain detailed notes about interactions with customers and prospects
  • Grow the company’s customer base by onboarding new retailers and distributors
  • Manage and cross sell to a large group of current accounts
  • Provide excellent customer service by communicating in a professional manner, resolving any issues when answering incoming calls
  • Handle, resolve, and escalate customer issues to ensure customer satisfaction
  • Other duties as required to help the success of the department or team.
QUALIFICATIONS
  • High School diploma or equivalent
  • 1-2 years in customer service preferred but not required
  • High energy and love of speaking to customers/prospects
  • Good team partnership
  • Computer literacy with MS Office required
  • Well organized and responsible with an aptitude in problem-solving
  • Excellent communication, sales, and customer service skills
  • The ability to work independently and multitask, work in a fast-paced environment, and meet deadlines WORKING CONDITIONS On site, working at a desk Computer and keyboard use On the phone with customers Office environment with some distractions including other office personnel
WORKING CONDITIONS
  • On site, working at a desk
  • Computer and keyboard use
  • On the phone with customers
  • Office environment with some distractions including other office personnel
BENEFITS 
  • Comprehensive Medical, Dental, and Vision Insurance 
  • Free Life and Short-Term Disability Insurance 
  • Health and Dependent Care Flexible Spending Accounts; HSA with employer contribution 
  • 401k with 3% company match and annual employer discretionary contribution 
  • Paid time off and holidays 
  • Employee Assistance Program 
  • Access to thousands of free online courses 
  • Discounts on cell phones, movie tickets, gym memberships, and more! 
  • Access to on-demand pay 

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.  Green Garden Products participates in e-Verify.


Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.


What Central Garden & Pet employees say

Pay

Benefits

Hours and flexibility

Workplace

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