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Entry Level Customer Service Representative Jobs in Washington, DC

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

  • Medical

  • Dental

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Evolutionary Edge

Entry Level Customer Service

Mclean, VA · On-site

$43K - $55K/yr

  • Medical

  • Dental

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Washington, DC

Entry Level Customer Service Representative information

See Washington, DC salary details

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$30

How much do entry level customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level customer service representative in Washington, DC is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Washington, DC? The most popular types of Customer Service Representative jobs in Washington, DC are:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Entry Level Customer Service Representative - Full Time

GEM VA INC.

Springfield, VA • On-site

$16.75 - $22.75/hr

Other

Posted 5 days ago

Job description

We are hiring Customer Service Representatives to join our growing team! This is a great opportunity for individuals seeking a full-time, entry-level customer service position with paid training, weekly pay, and career advancement opportunities.

No previous experience is required. We provide the training, tools, and support you need to succeed while building valuable customer service and communication skills.

Customer Service Representative Responsibilities
  • Provide professional customer service and support to clients and customers
  • Answer questions about products, services, and promotions
  • Build positive customer relationships through effective communication
  • Assist with customer engagement activities and team initiatives
  • Work collaboratively to meet company goals
  • Maintain a positive, professional, customer-focused attitude
Qualifications
  • 18 years of age or older
  • Strong communication and interpersonal skills
  • Friendly, dependable, and motivated to succeed
  • Comfortable working in a fast-paced team environment
  • Able to multitask and solve problems effectively
  • Previous experience in customer service, retail, sales, or hospitality is a plus but not required
Benefits
  • Full-time position
  • Weekly pay
  • Paid training
  • No experience required
  • Supportive team environment
  • Performance-based promotions
  • Career growth opportunities
  • Optional travel opportunities
Apply Today!

Start your career as a Customer Service Representative with a company that values teamwork, growth, and professional development. We are interviewing qualified candidates now and hiring immediately.

Apply