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Entry Level Customer Service Representative Jobs in Randolph, MA

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Foxboro, MA · On-site

$45K - $55K/yr

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

RP MARKETING & CO

Be Seen First

Customer Sales Representative - Entry Level CSR

Foxboro, MA · On-site

$45K - $55K/yr

... Service Experience - Professional demeanor - organized and reliable - Ability to Learn and Apply ... Entry Level Opportunity with Management Goals - 2 or 4 year degree preferred but not required ...

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Boston ...

New

TEKsystems

Customer Service Representative

Boston, MA · Remote

$17.50/hr

The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Boston ...

New

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Entry Level Customer Service Representative information

See Randolph, MA salary details

$10

$19

$27

How much do entry level customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level customer service representative in Randolph, MA is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.
What are the most commonly searched types of Customer Service Representative jobs in Randolph, MA? The most popular types of Customer Service Representative jobs in Randolph, MA are:
What cities near Randolph, MA are hiring for Entry Level Customer Service Representative jobs? Cities near Randolph, MA with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Randolph, MA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,867 per year, or $19.2 per hour.

Customer Sales Representative - Entry Level CSR

RP MARKETING & CO

Foxboro, MA • On-site

$45K - $55K/yr

Full-time

Medical, PTO

Re-posted 14 hours ago

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Job description

We are currently looking for anyone with a passion for people, a competitive edge, and a desire to make an impact in the fast-paced sales & marketing industry to join our sales and business development teams.

Job Summary:

The successful candidate will be an integral part of our client's marketing and sales organization. They will assist the Marketing Manager in developing and executing a successful public relations strategy and will receive FULL TRAINING in marketing and business development through an award winning management training program.

Qualities Our Team Members Exemplify:

WORK WELL UNDER PRESSURE - Our clients are household names and expect our teams to deliver their best work and adhere to strict deadlines. Nevertheless, our team remains calm, cool, collected and is confident in our ability to deliver results.

LEARN FROM MISTAKES - Everyone makes them. Our management encourages an environment where we examine data carefully, adapt accordingly and modify our training and overall game plan. We do not get discouraged but seek the right questions and answers.

DEMAND PRECISION - We do not leave anything to chance. Through the use of proper tools, diverse training, and innovative solutions, we are able to meet our clients growing business needs. We are not afraid to take chances, but we take all available measure to reduce risk.

SETTING GOALS - We consistently evaluate our team members performance and assess current and future capabilities in order to develop our teams maximum potential through training and mentorship. Our management is also not afraid to look for their own areas of improvement as well.

STAY HUMBLE - WE have an open door policy and our team members are not scared to ask for help. They seek assistance and employ the latest methodologies to become even better.

Join a company that invests in its employees and truly wants YOU to succeed.

We provide our Representatives with:

- Comprehensive Paid Training

- Competitive Pay plus Recognition Bonuses

- Opportunity for Community and Charity Involvement

- Travel Opportunities

- Numerous Advancement Opportunities

- Flexible Schedule

Do You Have The Qualifications?

- Required Customer Service Experience

- Professional demeanor – organized and reliable

- Ability to Learn and Apply Marking/Promotional Strategies

- Strong interpersonal and customer service skills

- Ability to excel in a high energy, fast paced environment

- Desire for an Entry Level Opportunity with Management Goals

- 2 or 4 year degree preferred but not required

People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to apply:

sales, customer service, sales representative, internships, retail experience.

Company Description

We achieve success because of how effortlessly we integrate with our clients. One complaint many people have about consultants is that they can be disruptive. Our clients face no such issues. This, paired with our training methods and proven to work sales systems, make partnering with RP Marketing & Co. a complete no-brainer.