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Entry Level Customer Service Representative Jobs in Milwaukee, WI

Ritchie Bros.

Customer Service Representative

Sussex, WI · On-site

$15.75 - $21.25/hr

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a ...

Ritchie Bros.

Customer Service Representative

Sussex, WI · On-site

$15.50 - $19.38/hr

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities * Responsible for organizing all keys ...

Mativ

Customer Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

Customer Service Representative Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Customer Service Representative Location : Milwaukee, WI Type : Contract To Hire Compensation : $21/Hour Contractor Work Model : Onsite Hours : Monday-Friday, standard business hours CUSTOMER SERVICE ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Customer Service Representative Location : Milwaukee, WI Type : Contract To Hire Compensation : $21/Hour Contractor Work Model : Onsite Hours : Monday-Friday, standard business hours CUSTOMER SERVICE ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Customer Service Representative Location : Milwaukee, WI Type : Contract To Hire Compensation : $21/Hour Contractor Work Model : Onsite Hours : Monday-Friday, 8am-5pm CUSTOMER SERVICE REPRESENTATIVE ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Customer Service Representative Location : Milwaukee, WI Type : Contract To Hire Compensation : $21/Hour Contractor Work Model : Onsite Hours : Monday-Friday, standard business hours CUSTOMER SERVICE ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Customer Service Representative Location : Milwaukee, WI Type : Contract To Hire Compensation : $21/Hour Contractor Work Model : Onsite Hours : Monday-Friday, standard business hours CUSTOMER SERVICE ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Milwaukee, WI

Entry Level Customer Service Representative information

See Milwaukee, WI salary details

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How much do entry level customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level customer service representative in Milwaukee, WI is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.62 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Milwaukee, WI?

The most popular types of Customer Service Representative jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Entry Level Customer Service Representative jobs?

Cities near Milwaukee, WI with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Milwaukee, WI as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,521 per year, or $18.5 per hour.

Customer Service Representative

Wisconsin Evangelical Lutheran Synod

Waukesha, WI • On-site

$16 - $21.75/hr

Other

Re-posted 19 days ago

Job description

SUMMARY
Northwestern Publishing House is the Wisconsin Evangelical Lutheran Synods publisher located in the WELS Center for Mission and Ministry in Waukesha, Wisconsin. The mission of Northwestern Publishing House (NPH) is to develop and deliver biblically sound Christ-centered resources within the Wisconsin Evangelical Lutheran Synod and beyond.
NPH is currently hiring a part-time Customer Service Representative. Use your skills and knowledge to support the mission of NPH as a part of our customer service team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Direct Sales
Contribute to a well-organized, efficient, and customer-focused environment.
Assist customers in placing phone orders with accuracy and efficiency.
Assist customers in resolving challenges including but not limited to:
  • Assist in processing merchandise returns.
  • Assist customers with on-line registration and how to request passwords.
  • Assist e-commerce customers with online catalog navigation.
  • Download and mail PDF files to customers unable to access them.
  • Email electronic product files to customers.

Assist and advise customers including but not limited to:
  • Assimilate knowledge and share Synod and related agency materials and services information.
  • Advise and counsel Sunday school superintendents, teachers and pastors on the mechanics of the Christ-Light curriculum.

Process customer non-phone orders:
  • Process daily mail, voicemail, fax, and e-commerce orders.
  • Process daily cash sales.
  • As needed, assist with the NPH Offering Envelope service.
  • As needed, assist with Weekly Bulletins service.
  • As needed, answer customer correspondence.

Manage customer accounts:
  • Assist in updating addresses on accounts.
  • Monitor occurrences of account duplication and eliminate them.
  • Audit daily reports of accounts set up online.

Identify problems, frustrations and technical issues that our customers experience and relay the information to the appropriate person or department.
Customer Service
Contribute to a service culture of Christian witness and ministry.
Provide personalized customer interaction and service:
  • Gain and maintain thorough product knowledge across both proprietary and non-proprietary product lines.
  • Maintain a thorough and current knowledge and understanding of all marketing/advertising campaigns and programs.
  • Meet or exceed customer service expectations outlined in the Customer Service Accountability Statement with all customers.
  • Resolve customer issues to the satisfaction of the customer while mindful of NPH business requirements.

It takes hard work, a proactive approach, a positive outlook, and the ability to interact well with others to be successful in any position. Here are some additional skills that we are looking for to ensure success in the role of Customer Service Representative at Northwestern Publishing House:
  • Confidence in recommending relevant materials and resources to others
  • General knowledge of typical online shopping processes
  • Demonstrated organization and problem solving skills

Since NPH is a relatively small organization, you will need to enjoy working both independently and collaboratively and thrive on multitasking in a fast-paced environment.
EDUCATION AND/OR EXPERIENCE
Minimum of one year in helping customers in a retail or call center setting is preferred.

Apply