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Entry Level Customer Service Representative Jobs in Hamilton, ON

401 Auto

Customer Service Representative

Cambridge, ON · On-site

CA$45K/yr

High-Energy Customer Service Representative - Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment! Ready to Spark Growth and Ignite Your Career? We're ...

New

401 Auto

Customer Service Representative

Cambridge, ON

CA$45K/yr

High-Energy Customer Service Representative - Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment! Ready to Spark Growth and Ignite Your Career? We're ...

New

Parker

Customer Service Representative

Milton, ON · On-site

The Customer Experience team is looking for a candidate to fill the role of a Customer Service Representative . The successful candidate will be responsible for delivering premier service and support ...

H2O4Life

Customer Service Representative

Kitchener, ON

CA$70K - CA$80K/yr

Customer Service Representative Join H2O4Life, a proudly Canadian company offering competitive pay, bonuses and paid training -- no experience required. This is a Monday to Friday position with no ...

Pillway

Customer Service Representative

Brampton, ON · On-site

CA$20 - CA$25/hr

Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can provide exemplary support and service to our diverse customer base. This role is ...

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Showing results 21-40

All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Hamilton, ON

Entry Level Customer Service Representative information

See Hamilton, ON salary details

$19.4K

$39.2K

$62.2K

How much do entry level customer service representative jobs pay per year?

As of Aug 14, 2026, the average yearly pay for entry level customer service representative in Hamilton, ON is $39,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,624.00 and $43,749.00 per year, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are the most commonly searched types of Customer Service Representative jobs in Hamilton, ON?

The most popular types of Customer Service Representative jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Entry Level Customer Service Representative jobs?

Cities near Hamilton, ON with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Hamilton, ON as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,196 per year, or $18.8 per hour.

Customer Service Representative

TreowGroup Recruitment

Hamilton, ON

CA$24 - CA$26/hr

Full-time

Re-posted 29 days ago

Job description

WinstonBrock Recruitment, on behalf of our Hamilton-based client, is seeking a Customer Service Representative to join their growing team.
Role Overview
The Customer Service Representative plays a key role in ensuring timely and professional handling of all in-bound customer inquiries. This role demands accuracy, efficiency, and a strong understanding of how customer service integrates with broader business functions. You’ll contribute to customer satisfaction, support corporate sales initiatives, and help maintain seamless operations across the sales cycle.
You will make your impact by:
  • Responding to customer inquiries email and phone with a high degree of professionalism and attention to detail
  • Accurately reviewing and processing incoming customer orders
  • Supporting the onboarding and servicing of customers
  • Gaining a strong understanding of the client’s industry and business needs to make informed recommendations
  • Maintaining in-depth knowledge of company products and production capabilities
  • Delivering consistent, solutions-oriented customer experiences
  • Managing multiple tasks and priorities with strong organization and communication

You are a great fit if you:
  • Hold a post-secondary diploma or degree in Business or a related field
  • Have 2+ years of experience in sales, administration, and/or customer service
  • Bring strong verbal, written, and presentation skills
  • Are detail-oriented, highly organized, and excel at multitasking
  • Thrive in a collaborative, fast-paced environment
  • Have strong computer skills and proficiency in MS Office
  • Are able to quickly identify customer needs and direct them to the right internal contact
  • Can travel occasionally, including to the U.S., if required

What’s in it for you:
  • Competitive Pay: $24-$26/hour
  • Benefits: Comprehensive benefits package
  • Stability: A stable, full time position with an established and growing organisation

How to apply:
Qualified candidates are invited to submit their resumes for consideration. We appreciate all applications; however, only those selected for an interview will be contacted.
WinstonBrock Recruitment, as well as our client, is an equal opportunity employer committed to building a diverse workforce. WinstonBrock Recruitment, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.