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Entry Level Customer Service Representative Jobs in Pennsylvania

The Bartlett Acquisitions Group Inc

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Entry Level Customer Sales Representative

Philadelphia, PA · On-site

$800 - $1.2K/wk (+ commission)

Entry-Level Customer Sales Representative Level Up Philly Philadelphia, PA Full-Time | In-Person ... Provide exceptional customer service while building lasting relationships * Educate customers on ...

The Bartlett Acquisitions Group Inc

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Entry Level Customer Sales Representative

Philadelphia, PA · On-site

$800 - $1.2K/wk (+ commission)

Entry-Level Customer Sales Representative Level Up Philly Philadelphia, PA Full-Time | In-Person ... Provide exceptional customer service while building lasting relationships * Educate customers on ...

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone saying and ready for a career reset or first professional opportunity. You'll work directly with ...

Ethos Concepts Inc

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Customer Sales and Service Representative Entry Level

Bensalem, PA · On-site

$800 - $1.5K/wk

About the Role This entry-level Customer Sales & Service Representative role is perfect for anyone saying and ready for a career reset or first professional opportunity. You'll work directly with ...

Berk's Insurance

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Insurance Customer Service Representative

Norristown, PA · On-site

$35K/yr (+ commission)

We are seeking an entry level Bi-lingual Insurance Customer Service Representative to join our team! We will provide Property & Casualty Insurance training along with Pennsylvania Notary ...

LB Capital

Customer Service Representative (CSR)

Bristol, PA · On-site

$15.75 - $21.25/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Pennsylvania

Entry Level Customer Service Representative information

See Pennsylvania salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer service representative in Pennsylvania is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Pennsylvania?

The most popular types of Customer Service Representative jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Entry Level Customer Service Representative jobs?

Cities in Pennsylvania with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,191 per year, or $18.8 per hour.

Entry-Level Customer Service Representative

AV Taxi Rides

Philadelphia, PA

$18 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted 2 days ago

New

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Entry-Level Customer Service Representative (CSR) to join our team in Philadelphia, PA. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist customers with ride bookings, scheduling changes, and service-related questions
  • Provide accurate information regarding transportation services and company policies
  • Coordinate with dispatch and operations teams to support customer needs
  • Update customer information within company systems
  • Deliver excellent customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Basic computer proficiency and data entry skills
  • Ability to multitask and work in a fast-paced environment
  • Professional and customer-focused attitude
Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive and collaborative work environment