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Entry Level Customer Service Representative Jobs in Kansas

Domino's

Customer Service Rep

Mcpherson, KS · On-site

$12 - $20/hr

We are searching for qualified customer service reps with personality and people skills. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we ...

Crestwood, Inc.

Customer Service Representative

Salina, KS · On-site

$15.25 - $20.75/hr

Customer Service Representative ID: 2026CSR Location: Salina, KS Department: Client Services More about this job > Description CUSTOMER SERVICE REPRESENTATIVE Crestwood, Inc. is a third-generation ...

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How much do entry level customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level customer service representative in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What does an Entry Level Customer Service Representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What are the most commonly searched types of Customer Service Representative jobs in Kansas? The most popular types of Customer Service Representative jobs in Kansas are:
What are popular job titles related to Entry Level Customer Service Representative jobs in Kansas? For Entry Level Customer Service Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service Representative jobs in Kansas look for? The top searched job categories for Entry Level Customer Service Representative jobs in Kansas are:
What cities in Kansas are hiring for Entry Level Customer Service Representative jobs? Cities in Kansas with the most Entry Level Customer Service Representative job openings:
Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Kansas as of May 2026, with employment types broken down into 42% Full Time, 57% Part Time, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Automotive Customer Service Representative

Cable Dahmer

Topeka, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Automotive Customer Service Representative (Collision Center)
Full-Time
Pay Based on Experience
Location: Cable Dahmer of Topeka
Cable Dahmer Automotive Group is seeking a Customer Service Representative (CSR) to join our Collision Center team. This role serves as the primary point of contact for customers throughout the repair process and plays a key role in delivering an exceptional customer experience.
The ideal candidate is organized, friendly, and comfortable managing multiple tasks in a fast-paced environment. This is an entry-level position with opportunities for career growth within the automotive industry.
What You'll Do
Greet customers and provide a welcoming, professional experience in the collision center
Answer customer questions and explain repair services and timelines
Schedule repair appointments and coordinate with technicians to ensure efficient workflow
Assist customers with repair estimates and explain the repair process
Communicate with insurance companies to support claims processing and required documentation
Provide regular updates to customers on repair progress and timelines
Process invoices, payments, and resolve billing questions when needed
Address customer concerns and help resolve issues to ensure a positive experience
Maintain accurate customer records, repair orders, and documentation
Support general office operations including phone calls, filing, and system updates
What We're Looking For
High school diploma or equivalent required
Previous customer service or retail experience preferred
Strong communication skills with the ability to clearly explain information to customers
Friendly and professional demeanor with strong interpersonal skills
Detail-oriented with strong organizational and multitasking abilities
Basic computer proficiency and comfort using office systems
Ability to remain calm and professional in a fast-paced environment
Why Join Cable Dahmer?
Cable Dahmer Automotive Group is committed to creating long-term career opportunities for our team members. We offer a supportive environment where employees can grow, learn, and build a career in the automotive industry.
Full-time team members enjoy:
Medical, dental, and vision insurance
401(k) with company match
Paid time off
Employee discounts on vehicles, service, and parts
Career advancement opportunities
A positive and team-oriented work environment
EEO, including disability/vets

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