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Entry Level Csr Jobs in Rancho Cucamonga, CA (NOW HIRING)

Employnet Inc

Customer Service Rep

Upland, CA · On-site

$16 - $22/hr

Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Rancho Cucamonga, CA

Entry Level Csr information

See Rancho Cucamonga, CA salary details

$10

$19

$27

How much do entry level csr jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level csr in Rancho Cucamonga, CA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Rancho Cucamonga, CA?

The most popular types of Csr jobs in Rancho Cucamonga, CA are:

What are popular job titles related to Entry Level Csr jobs in Rancho Cucamonga, CA?

For Entry Level Csr jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Entry Level Csr jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Entry Level Csr jobs?

Cities near Rancho Cucamonga, CA with the most Entry Level Csr job openings:

Entry Level Csr jobs near you

Customer Service Representative

Brammeier Computer Services

Anaheim, CA • On-site

$19 - $20/hr

Full-time

Posted 6 days ago

Job description

About Us:

With a three-decade history on the forefront of the stone market, Best Cheer Stone (BCS) embodies affordable excellence in stone materials. Our goal is to bring the most exquisite stone in the world to fabricators and commercial builders everywhere, pairing the personalized service of a local stonemason with the large-scale capabilities of a global distributor. Our factory-direct facilities on both coasts offer slabs, prefabricated countertops, prefabricated vanity tops, tiles, mosaics, facade panels and cut-to-size items; our west coast facility is home to the country's largest selection of prefabricated countertops and vanity tops.


Position:Customer Service Representative


The Customer Service Representative (CSR) attracts potential customers by answering product, service questions, supportof reception area and sales team, support showroom foot traffic, suggesting information about other products and services. Process orders prepare correspondences and fulfill customer needs to ensure customer satisfaction.


Job functions:

  • Support sales rep as needed
  • Support sales rep when they are out visiting customers
  • Assist in taking pictures of product and send via email or text to sales rep or customer
  • Assist in tagging material in the warehouse and the overstock areas
  • Generating orders. For examples; sink, faucet extra b/s, prefabs or slabs
  • Cancel orders
  • Provide support for NH transfers - Generate NH transfer
  • Generate outsourced vendor PO's (example: shower doors, tile, etc.)
  • Service VIP account- Update, follow and generate orders
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Assist with placement of orders, refunds, or exchanges
  • Assist with the reception desk
  • Support coverage at the reception desk (CSR STATION)- all day coverage, break or lunch
  • Greet customers warmly and ascertain problem or reason for calling or visiting
  • Manage large amounts of incoming calls
  • Use telephones to reach out to customers and verify account information
  • Maintain customer accounts by updating existing accounts
  • Assist customers in the showroom
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Contribute to team effort by accomplishing related results as needed
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Advise on company information
  • Answer questions about warranties or terms of sale
  • Inform customer of deals and promotions
  • Sell products and services
  • Work with Sales Manager to ensure proper customer service is being delivered
  • Any other tasks may be assigned


Requirements:

  • Excellent oral and written English language communication skills
  • Provide high level of customer service
  • Good organizational skills
  • Proven ability to handle multiple tasks at once.
  • Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window-based environment.
  • Intermediate skills in MS Outlook, Word and Excel
  • Bilingual (Spanish) a plus.


Pay Range: $19-$20


If you're ready to elevate your career within the thriving Stone Industry, submit your resume, along with a cover letter detailing your relevant experience. Join Best Cheer Stone in delivering excellence and innovation to our clients!


Best Cheer Stone is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Apply