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Entry Level Csr Jobs in Jackson, TN (NOW HIRING)

McNail Insurance Agency, Inc.

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Customer Service Representative

Milan, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Bells, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Milan, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

Be Seen First

Customer Service Representative

Jackson, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

U-Haul

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Jackson, TN

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

BlueScope Steel

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of ...

U-Haul

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Pratt Industries

Customer Service Representative

Humboldt, TN · On-site

$14.50 - $19.50/hr

As customer service, you become an integral part of our vision to lead in providing sustainable ... Take customer orders either directly from customers or sales representatives. * Place orders on a ...

Pratt Industries

Customer Service Representative

Humboldt, TN · On-site

$14.50 - $19.50/hr

As customer service, you become an integral part of our vision to lead in providing sustainable ... Take customer orders either directly from customers or sales representatives. * Place orders on a ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Jackson, TN

Entry Level Csr information

See Jackson, TN salary details

$8

$15

$22

How much do entry level csr jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level csr in Jackson, TN is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $17.50 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Jackson, TN?

The most popular types of Csr jobs in Jackson, TN are:

What are popular job titles related to Entry Level Csr jobs in Jackson, TN?

For Entry Level Csr jobs in Jackson, TN, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Jackson, TN look for?

The top searched job categories for Entry Level Csr jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Entry Level Csr jobs?

Cities near Jackson, TN with the most Entry Level Csr job openings:

Entry Level Csr jobs near you

Customer Service Representative

McNail Insurance Agency, Inc.

Milan, TN • On-site

$14 - $16/hr

Full-time

Posted 17 days ago

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Job description

Customer Service Representative

McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN. This is a full-time, in-office position for someone who enjoys helping customers, communicating professionally, and building a career in the insurance industry.

Pay

  • $14–$16 per hour
  • Full-time, in-office position

Responsibilities

  • Assist customers with questions and general service needs
  • Answer phone calls and respond to customer inquiries
  • Provide professional and friendly customer service
  • Maintain accurate customer information and documentation
  • Assist with insurance-related administrative tasks
  • Learn company procedures, products, and insurance services
  • Help ensure customers receive timely and accurate assistance

Requirements

  • Minimum 1 year of in-office, non-retail customer service experience
  • Strong communication and interpersonal skills
  • Professional, dependable, and customer-focused
  • Comfortable working in an office environment
  • Ability to pass a criminal background check
  • Willingness to obtain an insurance license if hired
  • Strong attention to detail and ability to learn new information
  • Insurance license preferred, but not required

Schedule

  • Full-time
  • Monday–Friday
  • In-office in Milan, TN

Why Join McNail Insurance Agency, Inc.?

This is a great opportunity for an experienced customer service professional to build a career in the insurance industry. Insurance experience or an active license is a plus, but we are willing to train the right candidate who is motivated to obtain their insurance license.

Apply today to join McNail Insurance Agency, Inc. as a Customer Service Representative!