ZipRecruiter

Log In

2

Entry Level Csr Jobs in Puerto Rico (NOW HIRING)

Pep Boys

Automotive Customer Service Advisor

Fajardo, PR · On-site

$10.80 - $16.20/hr

Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...

Pep Boys

Automotive Customer Service Advisor

Bayamon, PR · On-site

$10.80 - $16.20/hr

Works with the management team to react to customer service issues, customer complaints, and/or ... The characteristics described here are representative of those an employee encounters while ...

Pep Boys

Lead Customer Service Advisor

Isabela, PR · On-site

$17.01 - $21.60/hr

Under the direction of the Store Manager of Service, assists in various aspects of customer care ... The characteristics described here are representative of those an employee encounters while ...

Pep Boys

Lead Customer Service Advisor

Isabela, PR

$17.01 - $21.60/hr

Under the direction of the Store Manager of Service, assists in various aspects of customer care ... The characteristics described here are representative of those an employee encounters while ...

Elevance Health

Cust Care Rep I-Bilingual (US)

San Juan, PR · On-site

$15.75 - $21.25/hr

Cust Care Rep I-Bilingual (US) Customer Care Representative I Location : Hybrid 2 : This role ... Researches and analyzes data to address operational challenges and customer service issues.

Elevance Health

Cust Care Rep I-Bilingual (US)

San Juan, PR · Hybrid

$15.75 - $21.25/hr

Cust Care Rep I-Bilingual (US) Customer Care Representative I Location : Hybrid 2 : This role ... Researches and analyzes data to address operational challenges and customer service issues.

SP+

PR

$11/hr

Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...

SP+

PR

$11/hr

Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be ... Ability to smile, acknowledges, greet and extend a warm welcome to each customer. * Ability to ...

CLEAR

PR · On-site

$17.50/hr

As a CLEAR Sales and Service Representative (Ambassador) , you will be the face of CLEAR ... Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers ...

Elevance Health

PR · Hybrid

$10.50 - $14/hr

Customer Care Representative I Location : Hybrid 2 : This role requires associates to be in-office ... Researches and analyzes data to address operational challenges and customer service issues.

Liberty Latin America Communications, Inc.

PR · On-site

$15.25 - $20.75/hr

As a Business Back Office Team Representative, you'll be responsible for providing internal support ... Associate degree preferred. 1-2 years of customer service and technical support experience. Other ...

next page

Showing results 1-20

All JobsEntry Level Csr JobsEntry Level Csr Jobs in Puerto Rico

Entry Level Csr information

What job makes $10,000 a month without a degree?

Entry-level customer service representatives (CSRs) typically do not earn $10,000 a month; such high earnings are uncommon without advanced skills, experience, or additional income sources. High-paying roles that can reach this level often require specialized skills, certifications, or sales commissions, such as in sales, real estate, or certain freelance professions, but they generally do not start at entry level without a degree or significant experience.

Is CSR a good entry level position?

A Customer Service Representative (CSR) position is often considered a good entry-level job because it develops communication, problem-solving, and interpersonal skills. It typically requires minimal prior experience and can serve as a stepping stone to roles in sales, management, or other customer-focused careers.

How can I make $2000 a week working from home?

An entry-level customer service representative (CSR) working from home typically earns between $300 and $600 per week, making $2000 weekly challenging without additional income sources or advanced roles. To increase earnings, gaining skills in sales, technical support, or obtaining certifications can lead to higher-paying positions or overtime opportunities, but reaching $2000 per week usually requires experience, specialized skills, or working multiple jobs or side gigs.

What is an entry level CSR?

An entry level Customer Service Representative (CSR) is a position suitable for individuals starting their careers in customer service. It typically involves handling customer inquiries, providing support, and using communication skills, often with minimal prior experience required. These roles may require basic computer skills and are usually part of a company's frontline customer support team.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Service Representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level Customer Service Representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are popular job titles related to Entry Level Csr jobs in Puerto Rico? For Entry Level Csr jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Puerto Rico look for? The top searched job categories for Entry Level Csr jobs in Puerto Rico are:
Entry Level Csr jobs near you
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep Boys

San Juan, PR

$10.50 - $16.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

269th of 333 rated vehicle maintenance

Job description

Position Summary

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.

Duties & Responsibilities

  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.


Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical Demands

  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits

  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members
Pay Range
  • $10.50 to $16.20 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Pep Boys logo

About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

View All Pep Boys Jobs

Apply