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Entry Level Csr Jobs in Maine (NOW HIRING)

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Entry Level Csr information

See Maine salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level csr in Maine is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Maine? The most popular types of Csr jobs in Maine are:
What are popular job titles related to Entry Level Csr jobs in Maine? For Entry Level Csr jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Entry Level Csr jobs in Maine look for? The top searched job categories for Entry Level Csr jobs in Maine are:
What cities in Maine are hiring for Entry Level Csr jobs? Cities in Maine with the most Entry Level Csr job openings:
Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Maine as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,854 per year, or $18.2 per hour.

Customer Service Representative

Maine Insurance Agents Association

Bar Harbor, ME • On-site

$19 - $21/hr

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Vision insurance

Company Overview - Lynam Insurance has proudly served the people of Bar Harbor, Maine and greater Hancock County area with all of their insurance needs for over 134 years.
Job Description:Are you ready to start a rewarding career where you can make a real difference in your community? At The Lynam Agency, we believe great service starts with great people. We're looking for an enthusiastic, dedicated individual to join our team as an Entry-Level Customer Service Representative, on track to become a licensed insurance agent to serve our clients. You won't just be answering calls-you'll be a trusted guide, helping people understand their insurance needs and navigate important decisions. This is your chance to learn about the insurance industry from the ground up, while building genuine connections and providing top-notch service to our clients. If you have a knack for communication, a passion for helping others, and a commitment to learning and growing, this could be the perfect opportunity for you! We are looking for a candidate with experience providing customers with unmatched, personalized service that elevates the client experience. Come grow with us and become an integral part of a company that truly cares about its community. This position is on-site, and no remote work is available.
Responsibilities:
  • Provide friendly and professional service beyond the client's expectations.
  • Self-starter who is able to take on new responsibilities
  • Data entry, management of agency files, and attention to detail.
  • General office support for all departments.
  • Efficiently navigate client billing inquiries to provide accurate information, and complete billing transactions with precision.
  • Answer incoming phone calls, greet walk-in clients and assist or direct clients to appropriate sources.

Qualifications:
  • High school diploma or equivalent; bachelor's degree in business, finance, or a related field preferred.
  • Experience in a customer service or role, delivering high quality service.
  • State Insurance License or commitment to obtain your license upon hiring.
  • Strong interpersonal and communication skills.
  • Comfort with sales processes and general understanding of sales technique.
  • Proficiency with computer systems and willingness to learn new programs.
  • Ability to handle multiple clients and tasks in a fast-paced environment.
  • Willingness to attend ongoing training and professional development opportunities.
  • Ability to arrive on time and be dependable for a 40-hour work week commitment.
  • Ability to work independently and as part of a close-knit team
  • A positive and professional demeanor.
  • A genuine desire to help others and solve problems.

Benefits/Perks:
  • Paid Time Off (PTO)
  • 401K
  • Health insurance
  • Cancer Care Insurance
  • Life Insurance
  • Vision Care Insurance
  • Long Term Disability Insurance
  • Average 11 Paid Holidays

Compensation: $19.00 - $21.00 per hour
Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?

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