ZipRecruiter

Log In

2

Entry Level Csr Jobs in Delaware (NOW HIRING)

Grotto Pizza

Customer Service Representative

Dover, DE · On-site

$16 - $21.75/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

DE · On-site

$16.25 - $22/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Middletown, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Seaford, DE · On-site

$15 - $20.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

Grotto Pizza

Customer Service Representative

Millsboro, DE · On-site

$14 - $19/hr

The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the ... Experience: Entry-level position. Age: Must be at least 16 years of age. Knowledge/Skills/Abilities:

previous pagenext page

Showing results 21-40

All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Delaware

Entry Level Csr information

See Delaware salary details

$9

$18

$26

How much do entry level csr jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level csr in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

What are the most commonly searched types of Csr jobs in Delaware?

The most popular types of Csr jobs in Delaware are:

What are popular job titles related to Entry Level Csr jobs in Delaware?

For Entry Level Csr jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Delaware look for?

The top searched job categories for Entry Level Csr jobs in Delaware are:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Delaware as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.

Customer Service Representative

GROTTO PIZZA INC

Milford, DE

$15.50 - $21/hr

Full-time

Re-posted 16 days ago

Grotto Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description


To assist in providing a positive take-out or delivery service for every guest by using proper telephone techniques and accurately taking orders. The CSR/Counter is responsible for answering all incoming telephone calls, taking orders over the phone, and/or directing calls to appropriate personnel.


Essential Functions:

  • Answer all telephone calls immediately using the proper greeting.
  • Assist customers verbally in a friendly, helpful, professional manner, ensuring consistent customer satisfaction using the 10 Steps to Efficient Phone Service.
  • Clearly write down any customer orders using the proper notation and the appropriate order form and requesting all pertinent information.
  • Enter all take-out and delivery orders into the POS system accurately and completely.
  • Prepare any pizza boxes necessary for all take-out and delivery orders.
  • Knowledgeable on the Swirl Rewards program to sign-up guests.
  • Responsible for gelato presentation and appearance.
  • Clean, stock, and sanitize the take-out and/or delivery area and all related equipment.
  • Know and uphold proper safe food handling, safety, and sanitation standards when preparing and serving food.
  • Maintain an accurate record of all cash register transactions including securing cash, processing credit card receipts, and entering tips.
  • Assist in the training of new employees.
  • Provide support services to co-workers as the flow of business dictates.
  • Perform other duties as assigned by the supervisor or manager including store specific opening, closing and side work procedures.

Requirements


Education: Some secondary education.

Experience: Entry-level position.

Age: Must be at least 16 years of age.


Knowledge/Skills/Abilities:

  • Excellent verbal communication and interpersonal skills.
  • Ability to speak English fluently.
  • Ability to remain calm under pressure and to perform in a stressful environment.
  • Excellent organizational and time-management skills.
  • Ability to accurately, quickly, and simultaneously perform multiple tasks.
  • Basic computer operating skills.
  • Ability to quickly and accurately count money and give correct change.
  • Strong math and excellent money handling skills.
  • Stamina to stand up to 5 hours at a time.
  • Ability to lift, bend, and stoop. Strength to frequently lift and carry up to 10 lbs.
  • Ability to read.
  • Ability to understand and implement written and verbal instruction.
  • Basic knowledge of food safety and sanitation issues.
  • Ability to use a standard business telephone in a professional manner.
  • Ability to work in a fast-paced environment. Knowledge of Grotto Pizza menu, policies, preparation, and presentation standards.

What Grotto Pizza employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply