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Entry Level Consolidated Automated Support System Jobs

Aerotek

Automated Guided Vehicle Technician

Los Angeles, CA · On-site

$40 - $45/hr

Automated Guided Vehicle (AGV) Technician / Mechanic This role focuses on maintaining and repairing ... Support system upgrades and modifications to AGVs, AMRs, and related automation, ensuring changes ...

CDIT LLC

Tier 2 Support

UT · On-site

... automated solutions for difficult technical challenges. Key Responsibilities 1. Strategic ... consolidation , and cloud strategy . * Systems Analysis: Perform high-level functional systems ...

Aerotek

Automated Systems Technician

Indianapolis, IN · On-site

$36K/yr

Automated Systems Technician The Automated Systems Technician monitors and maintains highly ... Maintain customer-specific system documentation in support of FDA regulatory requirements and ...

Strativia

System Support Specialist

Brownsville, TX · On-site

We are seeking a System Support Specialist to join our team and provide hands-on troubleshooting ... Provide user training for database, imaging, and other automated litigation support applications as ...

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How much do entry level consolidated automated support system jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for entry level consolidated automated support system in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an Entry Level Consolidated Automated Support System (CASS) technician?

An Entry Level Consolidated Automated Support System (CASS) technician is responsible for operating, maintaining, and troubleshooting the CASS, which is an automated testing platform used primarily by the U.S. Navy and other military branches to test and repair avionics and electronic systems. These technicians ensure that complex electronic equipment is correctly diagnosed and repaired, supporting mission readiness and operational efficiency. Entry level CASS technicians typically receive specialized training to understand both the hardware and software components of the system. Their work is crucial for maintaining the reliability and safety of military aircraft and support systems.

What are the key skills and qualifications needed to thrive as an Entry Level Consolidated Automated Support System (CASS) Technician, and why are they important?

To thrive as an Entry Level CASS Technician, you need a basic understanding of electronics, troubleshooting, and maintenance, generally supported by a technical diploma or associate degree in electronics or a related field. Familiarity with automated test equipment, CASS hardware/software, and often certifications like CompTIA A+ or electronics technician credentials are typical requirements. Attention to detail, strong problem-solving abilities, and effective communication are crucial soft skills for diagnosing issues and coordinating with team members. These competencies are vital to ensure accurate maintenance, minimize equipment downtime, and support mission-critical operations.

What is the difference between Entry Level Consolidated Automated Support System vs Help Desk Technician?

AspectEntry Level Consolidated Automated Support SystemHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentSupport centers, call centers, or remoteOffice-based, on-site or remote
Industry UsageCommon in IT support and automation sectorsWidespread across IT, telecom, and tech companies
Job FocusAutomated systems, troubleshooting, and supportCustomer support, troubleshooting, and issue resolution

Both roles involve technical support, but the Entry Level Consolidated Automated Support System emphasizes working with automated tools and systems, while Help Desk Technicians focus more on direct customer interaction and troubleshooting. The certifications and work environments are similar, making them closely related entry-level IT support roles.

What types of tasks can I expect to handle daily as an Entry Level Consolidated Automated Support System (CASS) technician?

As an Entry Level CASS technician, you will primarily support the maintenance and troubleshooting of automated test equipment used for avionics and electronic systems. Your daily tasks may include performing diagnostic tests, calibrating equipment, documenting maintenance actions, and ensuring compliance with safety protocols. You'll work closely with more experienced technicians and engineers, gaining hands-on experience with complex systems while learning to interpret technical manuals and schematics. This collaborative environment helps build both your technical skills and your understanding of military or aviation maintenance standards.
What cities are hiring for Entry Level Consolidated Automated Support System jobs? Cities with the most Entry Level Consolidated Automated Support System job openings:
What are the most commonly searched types of Consolidated Automated Support System jobs? The most popular types of Consolidated Automated Support System jobs are:
Entry Level Consolidated Automated Support System jobs near you
Retail Technology Application Support Engineer

Retail Technology Application Support Engineer

Glow Networks

Seattle, WA • On-site

Full-time

Posted 15 days ago

Job description

Job Description: Retail Technology Application Support Engineer
Location: Seattle, WA
Duration: 10 Months
We are seeking a talented and motivated Consumer Retail Technology Application Support Engineer to join our TechOPS team. This role is ideal for someone with 1-3 years of IT support experience, particularly in the food and beverage management software domain. The successful candidate will play a crucial role in supporting and maintaining our retail technology applications, ensuring smooth operations for our clients in the restaurant industry.
Application Support and TechOPS:
* Provide L3 support for TechOPS.
* Offer technical support for business-critical software applications, diagnosing and resolving user issues in a timely manner.
* Monitor application performance, resolve technical issues, and perform root cause analysis for recurring problems.
* Serve as the primary point of contact for application-related inquiries, working with users to address their needs.
* Troubleshoot software and hardware issues related to retail platforms, including POS, Kitchen Display Systems (KDS), and back-office systems.
Release & Deployment:
* Participate in the testing of new or updated applications, ensuring they meet functional requirements and quality standards.
* Assist with the release, deployment, and rollout of new software versions or updates to users, including SPC and payment systems.
* Ensure smooth transition and minimal disruption during application changes, including user training and documentation.
* Perform enhancements as per requirements and deploy them effectively.
* Support staging and installation processes for retail technology solutions.
Reporting & Management:
* Collect and analyze data from applications to generate reports and provide insights to stakeholders.
* Monitor application usage and performance metrics to identify trends and potential issues.
* Provide recommendations for improving workflows or streamlining processes through better application use.
* Work with project managers and customers to ensure applications meet evolving business requirements.
* Update AOD and Knowledge documents as needed.
Technical Skills:
* Install, configure, support, and administer food and beverage management software products, with a focus on Oracle Simphony, RES 3700, and 9700.
* Provide technical support for Point of Sale (POS) and Mobile POS automation and integration.
* Manage and resolve networking issues related to DHCP and DNS in retail environments.
* Support POS printers and cloud platforms.
* Utilize automated support management and tracking tools to manage customer requests and issues efficiently.
Education:
* Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
Experience:
* 1-3 years of IT support experience, preferably in food and beverage management software products.
Technical Skills:
* Hands-on experience with Oracle Simphony, RES 3700, or 9700.
* Proficiency in POS and Mobile POS automation and integration.
* Basic understanding of Oracle/SQL databases.
* Knowledge of Windows 11, Marimba, PowerShell, and Python.
* Familiarity with Microsoft Azure cloud platform.
* Working knowledge of networks, PCs, and ability to resolve installation issues.
* Experience with payment processing systems and technologies.
* Familiarity with various operating systems (Windows Server 2007, 2010, 2011, Oracle, and VMware).
* Experience using automated support management and tracking tools in a support center environment.
Soft Skills:
* Excellent problem-solving and troubleshooting skills.
* Strong communication skills, with the ability to explain complex technical concepts to non-technical users.
* Customer-oriented, with the ability to work both independently and as part of a team.
* Analytical thinking and attention to detail.
* Ability to work effectively in a fast-paced, team-oriented environment.
* Willingness to learn and adapt to new technologies and processes.
Previous experience supporting restaurant software products, particularly the Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A).
JavaScript and SQL experience.
Knowledge of endpoint management tools such as SCCM/Retail.
Experience with IT service management frameworks (e.g., ITIL).
Knowledge of application performance monitoring tools.
Experience with cloud platforms such as AWS, Azure, or Google Cloud.
Familiarity with databases (SQL, Oracle, etc.) and querying for data analysis.

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