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Entry Level Conflict Resolution Jobs in Durham, NC

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Entry Level Conflict Resolution information

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How much do entry level conflict resolution jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level conflict resolution in Durham, NC is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.37 per hour, depending on experience, location, and employer.

What is an entry level conflict resolution?

An Entry Level Conflict Resolution job involves assisting in managing and resolving disputes in workplaces, communities, or organizations. Responsibilities may include mediating conflicts, facilitating communication between parties, and implementing resolution strategies under supervision. These roles often exist in HR, customer service, legal, or nonprofit settings. Strong interpersonal skills, problem-solving abilities, and knowledge of conflict resolution techniques are essential. Many positions provide on-the-job training to develop negotiation and mediation skills.

What are the key skills and qualifications needed to thrive in entry level conflict resolution?

To thrive as an Entry Level Conflict Resolution professional, you need a foundational understanding of mediation techniques, strong interpersonal skills, and often a bachelor's degree in communication, psychology, or a related field. Familiarity with conflict management software, documentation systems, or basic mediation certifications can be advantageous. Exceptional listening, empathy, patience, and tact set standout candidates apart in sensitive discussions. These capabilities are essential to effectively deescalate conflicts, facilitate positive outcomes, and build trust within diverse workplace settings.

What are some common challenges an entry level conflict resolution specialist might face on the job?

Entry Level Conflict Resolution specialists often encounter challenges such as navigating emotionally charged situations, addressing misunderstandings, and facilitating dialogue between parties with differing perspectives. You may need to remain neutral while encouraging open communication and maintaining confidentiality in potentially stressful environments. Additionally, as you gain experience, you'll be expected to handle an increasing variety of disputes, from interpersonal team disagreements to broader organizational issues. Overcoming these challenges helps build your confidence, resilience, and effectiveness in mediation, laying a strong foundation for career growth in human resources, mediation, or leadership roles.

How do I start a career in conflict resolution?

To start a career in conflict resolution, gain relevant education such as a bachelor's degree in psychology, social work, or conflict management. Develop strong communication, negotiation, and problem-solving skills, and consider obtaining certifications like the Mediation Certification to enhance credibility. Entry-level roles often require internships or volunteer experience in mediation or counseling environments.

What jobs can you get with an entry level conflict resolution degree?

Entry level conflict resolution degrees can qualify you for roles such as mediators, dispute resolution specialists, or customer service representatives. These positions often require strong communication, problem-solving skills, and sometimes certification in mediation or conflict management.
Entry Level Conflict Resolution jobs near you
Infographic showing various Entry Level Conflict Resolution job openings in Durham, NC as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $35,103 per year, or $16.9 per hour.

Admin Specialist

Grace Federal Solutions LLC

Hillsborough, NC • On-site

$39K - $53K/yr

Other

Re-posted yesterday

Key responsibilities

  • Assist in developing budgets, monitoring expenditures, and reconciling financial statements.

  • Coordinate and complete special projects independently or with other groups.

  • Manage departmental information systems and prepare reports, charts, graphs, and spreadsheets as requested.

Job description

Job Title: Admin Specialist
Location: North Carolina (Hillsborough)
Contract Type: Temporary to Permanent
Start Date: ASAP                                            
Pay Range: Competitive
Come for the role. Stay for the people. Hillsborough, North Carolina, offers a unique blend of small-town charm, historic character, and modern amenities, making it an attractive place to relocate for work. Residents enjoy a vibrant downtown with locally owned shops, restaurants, and cultural events, along with easy access to parks, trails, and the scenic Eno River. Its location near Durham, Chapel Hill, and Raleigh provides convenient access to major employers, higher education institutions, and expanded entertainment options. The town also offers a strong sense of community and a high quality of life, appealing to both young professionals and families.
Job Summary:
  • Assisting in developing budgets, monitoring expenditures, and reconciling financial statements. Investigating discrepancies and processing corrective actions.
  • Coordinating and completing special projects independently or in cooperation with other groups as assigned.
  • Determines administrative needs and making arrangements for conferences, meetings, seminars or other related activities.
  • Extracting and compiling data from written sources, individuals, and/or databases and providing interpretation.
  • Managing departmental information systems.
  • Preparing complex databases, reports, charts, graphs, spreadsheets at designated intervals as requested. Composing formal correspondence and documents for internal or external circulation.
  • Serving as point person for all complex customer service and administrative issues. Interpreting and communicating policies/procedures to other parties based on knowledge of the organization and departmental guidelines. Routinely providing guidance and direction to lower-level staff. Assists with screening applications and conducting initial interviews of entry-level staff as needed. Investigate patient and provider complaints and provide reports with root causes and service recovery.

Required Skills & Experience:
  • Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers.
  • Demonstrates the ability to resolve customer problems.
  • Technical expertise: understands the technical aspects of one’s job.
  • Effectively uses Microsoft office products in order to produce reports and documents.
  • Demonstrates the ability to learn and master the scheduling system as appropriate.
  • Coachability: Receptive to feedback, willingness to learn and embraces continuous improvement.
  • Accountability: Manages performance to meet expected results.
  • Works to meet the internal/external customer requirements.
  • Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer.
  • Understands the relationship of the budget and resources to the strategic plan.
  • Coaching: Shares information, advice and suggestions to help others to be more successful.
  • Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee.
  • Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
  • Finds agreement on issues and follows through on implementation.
  • Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Required Education:
  • High School Diploma or GED AND two (2) years of clerical or administrative experience OR 
  • Associate's Degree AND one (1) year of clerical or administrative experience OR
  •  Bachelor's Degree AND no years of clerical or administrative experience.

Other Notes:
  • Temporary to permanent
  • Part Time
  • Prior experience in physical therapy, rehabilitation, or outpatient clinic settings
  • Familiarity with insurance payor requirements
  • Experience with EHR or practice management systems

Apply Today!
 

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