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Entry Level Computer Support Specialist Jobs in Westchester County, NY

U-Haul

Field Computer Specialist

Jamaica, NY

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

Jamaica, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

Manhattan, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

New York, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

Emergency University

IT Support Specialist

Manhattan, NY · On-site

About the job IT Support Specialist We are seeking an experienced IT Support Specialist to join our ... Install and maintain computer systems, servers, and networks * Perform regular system updates and ...

Emergency University

IT Support Specialist

Manhattan, NY · On-site

About the job IT Support Specialist We are seeking an experienced IT Support Specialist to join our ... Install and maintain computer systems, servers, and networks * Perform regular system updates and ...

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Entry Level Computer Support Specialist information

See Westchester County, NY salary details

$16

$28

$44

How much do entry level computer support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level computer support specialist in Westchester County, NY is $28.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $31.73 per hour, depending on experience, location, and employer.

What Does an Entry Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs
What are popular job titles related to Entry Level Computer Support Specialist jobs in Westchester County, NY? For Entry Level Computer Support Specialist jobs in Westchester County, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Westchester County, NY look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Westchester County, NY are:
What cities near Westchester County, NY are hiring for Entry Level Computer Support Specialist jobs? Cities near Westchester County, NY with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you

Specialist, Computer Support

Davis Polk and Wardwell LLP

New York, NY • On-site

$70K - $95K/yr

Full-time

Posted 6 days ago

Job description

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com.
Position Summary
The Specialist, Computer Support provides technological support to all users in the firm.
Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:
  • Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner.
  • Maintain effective communication.
  • Interface and maintain effective communication with other Support, Training, and Information Systems staff.
  • Champion users' problems to appropriate individual(s) based on established guidelines and procedures.
  • Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to users.
  • Attend Computer Support Weekly Education and Technical Sessions to stay apprised of all technical changes.
  • Attend ongoing training programs to keep technical skills sharp.
  • Take ownership and follow up on tickets escalated to other groups to ensure resolution and user satisfaction.
  • Participate in software and hardware rollouts/upgrades including planning, testing, scheduling, pilot testing.
  • Demonstrate willingness to cover extended hours and overtime on holidays, weekends or after regular business hours when coverage is needed.

Qualifications/Position Requirements
  • Strong technical skills in Microsoft Office 365 Windows 10, Adobe Acrobat, Mobile Iron, iOS devices, ChangePro, Citrix. Duo Mobile, iManage Lenovo laptops, HP desktops and printers.
  • Remote office location support experience a plus.
  • Receptive and willing to cover extended hours and overtime on holidays, weekends or after regular business hours when coverage is needed.
  • Strong analytic skills, outstanding customer service skills and be detail-oriented.
  • A disciplined self -starter who is resourceful, reliable and trustworthy is needed.
  • Ability to manage a varied workload and meet deadlines.
  • Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude. Strong team player a must.
  • Excellent written and verbal communication skills.

Education and/or Experience
  • Bachelor's degree preferred.
  • 2-3 years Support experience in a large law firm or professional services environment.

Compensation
The expected base salary for this position ranges from $70,000 - $95,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.

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