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Entry Level Computer Support Specialist Jobs in Florence, AL

Outback Steakhouse

To-Go Specialist

Florence, AL · On-site

You will support our commitment to bringing the best of who we are to every guest by delivering a perfectly tailored meal service with consistent hospitality and a smile. To-Go Specialist ...

Outback Steakhouse

To-Go Specialist

Florence, AL · On-site

You will support our commitment to bringing the best of who we are to every guest by delivering a perfectly tailored meal service with consistent hospitality and a smile. To-Go Specialist ...

Brundage Management

Loan Specialist

Florence, AL · On-site

As a Loan Specialist, this position supports the branch manager in maintaining a profitable and ... Ensures accurate and timely processing of loans by providing accurate computer input and keeping ...

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Entry Level Computer Support Specialist information

See Florence, AL salary details

$14

$23

$37

How much do entry level computer support specialist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level computer support specialist in Florence, AL is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.73 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

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Entry Level Computer Support Specialist jobs near you

Records Support Specialist

Athens State University

Athens, AL • On-site

Other

Re-posted 28 days ago

Job description

Records Support Specialist

The Records Support Specialist reports to the Registrar and provides general information and assistance to students and former students. The Records Support Specialist will assist in transitioning the transfer student from the Registrar's Office to the Advisor by reviewing evaluations and offering pre-guidance for course applicability. This position will also provide administrative support associated with the Registrar's Office.

Essential Functions:

  • Provide general records information to students, former students, etc.
  • Monitor and maintain registrar email account daily.
  • Process and distribute mail for Registrar's Office.
  • Assist students with forms and process requests in Banner.
  • Manage and process in-house official and unofficial transcript requests.
  • Scan and index documents into Application X-tender/Banner Document Management.
  • Provide administrative support to the Registrar's Office, such as clerical, travel, purchasing, etc.
  • Perform review of transcript evaluations and determine the need for applying any adjustment to the Degree Works audit of the student evaluation as pre-guidance, prior to advising.
  • Assist with data entry needs of the Registrar's Office.
  • Monitor and provide maintenance of Data Warehouse errors each semester.
  • Meet annual goals established by the Provost and Vice President for Academic and Student Affairs.
  • Serve as a member of a team dedicated to improving enrollment management.
  • Maintain up to date technological skills and use efficiently in job performance functions.
  • Comply with all policies of the University.
  • Demonstrate flexibility and adaptability to changing work scope and tasks based on need.
  • Complete and/or assist with other tasks as assigned by the Registrar.

Qualifications Required:

  • Associate's Degree, required. Bachelor's Degree, preferred.
  • Knowledge of Microsoft Office Suite, preferred.
  • Advising experience, preferred.
  • Clerical skills, preferred.

Working Conditions:

  • Must be able to remain in a stationary position, such as standing and/or sitting, for a prolonged period of time.
  • Occasionally tasked with filing, which may require low postures such as crouching, kneeling, and/or stooping.
  • This position requires constant communication with others to exchange information.
  • Frequently uses hands/fingers to operate a computer and other office productivity machinery, such as copier, printer, etc.
  • Frequently uses near vision for the use of computers and reading small print.
  • Occasionally exposed to noisy environments.

Salary Schedule: Salary Band: N140. Salary will be commensurate with experience and qualifications.

EEO Statement: Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities.

Background Check Statement: In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check.

Close Date: Open Until Filled.

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