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Entry Level Computer Support Specialist Jobs in Arizona

Contexture

Client Support Specialist

Phoenix, AZ · On-site

$4.5K - $5.1K/mo

The Client Support Specialist has a wide range of tasks including but not limited to user ... Bachelor's Degree preferred in Information Technology, Computer Science, or Business Administration ...

Contexture

Client Support Specialist

Phoenix, AZ · On-site

The Client Support Specialist has a wide range of tasks including but not limited to user ... Bachelor's Degree preferred in Information Technology, Computer Science, or Business Administration ...

Contexture

Client Support Specialist

Phoenix, AZ · Hybrid

$4.5K/mo

The Client Support Specialist has a wide range of tasks including but not limited to user ... Bachelor's Degree preferred in Information Technology, Computer Science, or Business Administration ...

TELUS Digital

Customer Support Specialist

Phoenix, AZ

$17.75 - $24/hr

About the Role Customer Support Specialist to join our growing team. This role is ideal for someone ... Skills & Experience Required Excellent computer literacy and confidence using technology. Strong ...

Jobs for Humanity

Customer Support Specialist

Phoenix, AZ · On-site

$17.75 - $24/hr

About the Role Customer Support Specialist to join our growing team. This role is ideal for someone ... Skills & Experience Required Excellent computer literacy and confidence using technology. Strong ...

Jobs for Humanity

Customer Support Specialist

Phoenix, AZ

$17.75 - $24/hr

About the Role Customer Support Specialist to join our growing team. This role is ideal for someone ... Skills & Experience Required Excellent computer literacy and confidence using technology. Strong ...

RI International

Peer Support Specialist I

Peoria, AZ · On-site

$20.50 - $22.50/hr

Peer Support Specialist I Job Type: Full-Time / Non-Exempt Shift Details: Sunday, Monday, Tuesday ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

The State of Arizona

CHILD SUPPORT SPECIALIST

Tucson, AZ

$31K - $35K/yr

CHILD SUPPORT SPECIALIST Apply now Job No: 541867 Work Type: Full-time Location: TUCSON Categories ... Knowledge in: - Computer software applications, i.e. Microsoft Office applications and Google tools ...

CooperCompanies

Client Support Specialist

Tucson, AZ · On-site

$17 - $23/hr

The Client Support Specialist must work with a primary goal of exceeding our internal and external ... Computer Skills : To perform this job successfully; an individual should have knowledge of database ...

Cooper Companies

Client Support Specialist

Tucson, AZ

$17 - $23/hr

The Client Support Specialist must work with a primary goal of exceeding our internal and external ... Computer Skills : To perform this job successfully; an individual should have knowledge of database ...

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Entry Level Computer Support Specialist information

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How much do entry level computer support specialist jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for entry level computer support specialist in Arizona is $24.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.79 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Arizona? The most popular types of Computer Support Specialist jobs in Arizona are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Arizona? For Entry Level Computer Support Specialist jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Arizona look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Computer Support Specialist jobs? Cities in Arizona with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 11% Part Time, and 9% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,642 per year, or $24.8 per hour.
Client Support Specialist

Client Support Specialist

Contexture

Phoenix, AZ • On-site

$4.5K - $5.1K/mo

Full-time

Posted 28 days ago

Job description

CLIENT SUPPORT SPECIALIST
Job Code: CSS
Reports To: Manager, Client Support
Base Location: AZ or CO
Work Status: Virtual Office
Minimum Starting Monthly Range: $4,567
Minimum Hiring Range: $4,567 - $5,167
Full-time / Part-time Full-time
Exempt / Non-Exempt Non-Exempt
Risk Designation: High
Summary
The Client Support Specialist is an integral part of the Client Support team, providing support to consumers, participating organization, and internal stakeholders. The Client Support Specialist has a wide range of tasks including but not limited to user provisioning, alert maintenance, patient panel uploading, and general portal use support. The Client Support Specialist position is a hybrid position requiring the ability to work both remotely and, in the office, as required. This position balances multiple support activities including matters related to both operational and project support.
This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities include the following:
  • Serve as point of contact for participants through emails, support tickets, and calls regarding questions about HIE support.
  • Diagnose and resolve non-technical and technical issues.
  • Manage user in the appropriate environment.
  • Troubleshoot and resolve data and platform issues.
  • Triage incoming service requests and escalate as needed.
  • Maintain effective working relationships with internal stakeholders and external participants.
  • Document outcomes of support in the ticketing system.
  • Manage patient consent status in appropriate platform.
  • Process Request for Information (ROIs) submitted by patients Respond to support requests via email, ticketing system, or phone within SLA guidelines.
  • Follow standard help desk procedures.
  • Monitor call queue, call backlog, and open calls.
  • Monitor logs, systems and/or accounts.
  • Stay current with system information, changes, and updates.
  • Provide after-hours support in on-call rotation.
  • Provide tier 1 internal helpdesk support for contexture employees and escalate tier 2 issues as needed.
  • Works with vendor support contacts to resolve technical issues.
  • Works collaborative with IT and BAM team to ensure business applications systems are used in accordance with approved Contexture role-based access control policy.
  • Performs other related duties as assigned.

Skills
  • Working knowledge of helpdesk processes and procedures.
  • Working knowledge of basic computing hardware including laptop and desktop computers.
  • Working knowledge of Microsoft Windows and Microsoft Office / Microsoft 365.
  • Analytical and organizational skills.
  • Excellent written and oral communication skills.
  • Strong attention to detail.
  • Ability to build and maintain respectful, professional, and productive relationships with both internal and external stakeholders.
  • Manage competing priorities in a complex and dynamic environment.
  • Knowledge of service ticketing practices and procedures.
  • Knowledge and experience of customer service practices.
  • Position requires the ability to listen and follow oral and written instructions.
  • Advanced knowledge of Microsoft Word, Excel, and customer relationship management (CRM) software.
  • Knowledge of and experience in the capabilities of desktop, laptop, telephone, and video technologies.
  • Understanding of how Okta or other Multi-factor authentication tools operate.
  • Advanced knowledge of Microsoft office suite (Word, Excel, and PowerPoint).
  • Knowledge of Microsoft Teams.

Education/Experience
  • Minimum of 2+ years' experience in operational support of health information technologies, customer service, and healthcare required.
  • High school diploma or GED required.
  • Bachelor's Degree preferred in Information Technology, Computer Science, or Business Administration or related field preferred.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
The position may require occasional availability for after-hours work, outside of regularly scheduled hours.
The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel.
This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations.
Physical Demands
The physical demands described here are representative of those necessary to perform the essential functions of the role:
  • Frequent communication and information exchange.
  • Regular movement within the office to access equipment and materials.
  • Ability to remain stationary for extended periods (approximately 50% of the time).
  • Continuous use of computers and office equipment (e.g., keyboard, monitor, printer).
  • Frequent handling of materials up to 10 lbs; occasional handling up to 30 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities and / or qualifications associated with the job.
Benefits: The organization provides a comprehensive benefits package. For details, please request a Benefit Summary from our Benefits Department.
The organization is an inclusive Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by law or regulation.

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