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Entry Level Computer Information Technology Jobs in Moline, IL

Group O

Call Center IT Technician

Milan, IL

$16.50 - $17.50/hr

As a Call Center IT Technician, you will troubleshoot hardware and software issues, maintain ... Install, configure, and maintain computer systems, telephony equipment, and other peripherals.

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Entry Level Computer Information Technology information

See Moline, IL salary details

$30.3K

$43.6K

$57.4K

How much do entry level computer information technology jobs pay per year?

As of Jul 16, 2026, the average yearly pay for entry level computer information technology in Moline, IL is $43,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $50,100.00 per year, depending on experience, location, and employer.

What are typical daily responsibilities for someone in an Entry Level Computer Information Technology role?

In an Entry Level Computer Information Technology position, your daily tasks may include diagnosing and resolving hardware or software issues, assisting end-users, maintaining system and network functionality, and updating technical documentation. You might also install or configure devices, monitor cybersecurity alerts, and support routine IT maintenance activities under the supervision of more senior staff. Collaboration with teammates and other departments is often part of the job, ensuring business needs are met efficiently. These experiences help you develop valuable troubleshooting and communication skills while laying the groundwork for future IT career advancement.

What is the most entry level IT job?

An entry-level IT job often refers to roles such as help desk technician, IT support specialist, or computer support technician. These positions typically require basic knowledge of computer hardware, software, and troubleshooting, and may require certifications like CompTIA A+.

What are the key skills and qualifications needed to thrive in the Entry Level Computer Information Technology position, and why are they important?

To succeed in an Entry Level Computer Information Technology position, you typically need foundational knowledge in computer systems, networking, troubleshooting, and a relevant associate's or bachelor's degree. Familiarity with operating systems (such as Windows and Linux), basic networking tools, and certifications like CompTIA A+ or Network+ are commonly required. Strong analytical thinking, communication skills, and an eagerness to learn make candidates stand out. These skills are critical for effectively supporting technology users, resolving technical issues, and adapting to new systems in a dynamic IT environment.

What jobs pay 4000 a week without a degree?

Entry-level roles in the computer information technology field rarely pay $4,000 a week without specialized skills or certifications. High-paying IT jobs such as network administrators, cybersecurity specialists, or cloud engineers typically require experience, certifications, or advanced training, but some freelance or contract IT work can reach that level with significant expertise and client base.

What IT career is best for beginners?

Entry-level IT careers such as help desk technician, IT support specialist, or network technician are ideal for beginners. These roles typically require basic knowledge of computer hardware, software, and troubleshooting skills, often supported by certifications like CompTIA A+ or Network+. They provide practical experience and a foundation for advancing in the IT field.

What is an Entry Level Computer Information Technology job?

An Entry Level Computer Information Technology job is a starting position in the IT field, typically requiring basic technical skills and knowledge of computer systems, networking, or software. These roles often include technical support, system administration, or help desk support. Employers may seek candidates with certifications like CompTIA A+ or a degree in IT-related fields. Responsibilities can include troubleshooting hardware and software issues, assisting with network setups, and managing basic cybersecurity tasks. These jobs provide valuable hands-on experience and a foundation for career growth in IT.

How to make $10,000 a month with no degree?

Entry level computer information technology roles typically do not pay $10,000 per month without additional skills or certifications. To increase earning potential, gaining specialized skills such as networking, cybersecurity, or cloud computing, along with certifications like CompTIA or Cisco, can lead to higher-paying positions. Freelancing, consulting, or starting a tech-related business are alternative ways to reach higher income levels without a degree.
What cities near Moline, IL are hiring for Entry Level Computer Information Technology jobs? Cities near Moline, IL with the most Entry Level Computer Information Technology job openings:
Entry Level Computer Information Technology jobs near you
Infographic showing various Entry Level Computer Information Technology job openings in Moline, IL as of July 2026, with employment types broken down into 57% Full Time, 32% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,629 per year, or $21 per hour.
Call Center IT Technician

Call Center IT Technician

Group O

Milan, IL

$16.50 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Group O rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

As a Call Center IT Technician, you will troubleshoot hardware and software issues, maintain network connectivity, and ensure all systems are functioning optimally to support our customer service operations. This individual also ensures that the problems are resolved in a timely manner and prepares and executes outbound calling campaigns.

The ideal candidate will be resourceful, initiative-taking, and dedicated to ensuring the smooth operation of the call center's IT infrastructure, contributing to the overall efficiency and effectiveness of the customer service operations.
Essential Functions:
  • Provide timely and effective technical support to call center staff for hardware, software, and network-related issues.
  • Install, configure, and maintain computer systems, telephony equipment, and other peripherals.
  • Monitor system performance and troubleshoot connectivity problems to minimize downtime and ensure seamless operations.
  • Onboard new call center agents, manage agent credential lockouts and resets.
  • Maintain Call Center thin client equipment and configurations and set up imports and export of calling tables for outbound calling campaigns as needed.
  • Manage Call Center headset inventory and equipment inventory.
  • Collaborate with other IT team members to implement upgrades and improvements to the call center's IT infrastructure.
  • Ensure data security and integrity by implementing and maintaining security protocols and performing regular system backups.
  • Maintain detailed records of technical issues and resolutions to assist in future problem-solving and continuous improvement efforts.
  • Administer Call Center ACD system configuration.
  • Assist in the delivery of training sessions for call center staff on new systems and technologies.
Education/Certifications:
  • High School Diploma
Experience:
  • Experience with telephony systems and call center software.
Preferred Experience:
  • Experience as an IT Technician, preferably in a call center or similar environment.
Skills and Qualifications:
  • Strong knowledge of computer hardware, software, and network systems.
  • Excellent critical thinking skills and the ability to troubleshoot complex technical issues.
  • Effective communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work independently as well as part of a team in a demanding environment.
  • Able to work extended hours and work in a stressful environment.
Physical Requirements : N/A
  • Medical, Dental, Vision, and Life Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • 401(k) Plan with Company Match
  • Generous Paid Time Off
  • 10.5 Paid Holidays
  • Career Development Opportunities

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