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Entry Level Computer Information Technology Jobs in Edmonton, AB

Fleetworthy

IT Support Specialist

Edmonton, AB · On-site

This is an entry-level role that is perfect for someone beginning their IT career who is eager to ... Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent ...

Alberta Health Services

IT Analyst II

Edmonton, AB · On-site

CA$42.12 - CA$56.86/hr

Bachelor's degree in computer science or computer Systems Technology Diploma with comparable experience. Minimum of 4 years working experience in managing/triaging/resolving 'Information Technology ...

Wajax

IT Help Desk Intern

Edmonton, AB · On-site

Maintains, troubleshoots, installs and repairs computer systems, hardware, software and peripheral ... Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ...

Wajax

IT Help Desk Intern

Acheson, AB · On-site

Maintains, troubleshoots, installs and repairs computer systems, hardware, software and peripheral ... Adheres to IT Services Policies, Procedures and Guidelines * Supports organisational change * Other ...

PCL Construction

Technology Analyst Student

Edmonton, AB · On-site

Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...

PCL Construction

Technology Analyst Student

Edmonton, AB · On-site

Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...

PCL Construction

Technology Analyst Student

Edmonton, AB · On-site

Currently enrolled in a management information systems program, an information technology or computer engineering program, or an operations management program * Always on top of the latest technology ...

theITSC

Be Seen First

Sales Representative (Remote)

Edmonton, AB · Remote

CA$60K - CA$75K/yr (+ commission)

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped ... Compensation potential exceeds CAD$65,000. This figure consists of 1) salary, 2) commissions on ...

Td

Commercial Banking Intern / Co-Op

Edmonton, AB · On-site

CA$45K - CA$74K/yr

Edmonton, Alberta, Canada Hours: 37.5 Pay Details: $45,700 - $74,400 CAD TD is committed to ... ADDITIONAL INFORMATION * This position is a 4-month work term and will commence January 4th - April ...

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How much do entry level computer information technology jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level computer information technology in Edmonton, AB is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.

What is an entry level computer information technology?

An Entry Level Computer Information Technology job is a starting position in the IT field, typically requiring basic technical skills and knowledge of computer systems, networking, or software. These roles often include technical support, system administration, or help desk support. Employers may seek candidates with certifications like CompTIA A+ or a degree in IT-related fields. Responsibilities can include troubleshooting hardware and software issues, assisting with network setups, and managing basic cybersecurity tasks. These jobs provide valuable hands-on experience and a foundation for career growth in IT.

What are typical daily responsibilities for someone in an entry level computer information technology role?

In an Entry Level Computer Information Technology position, your daily tasks may include diagnosing and resolving hardware or software issues, assisting end-users, maintaining system and network functionality, and updating technical documentation. You might also install or configure devices, monitor cybersecurity alerts, and support routine IT maintenance activities under the supervision of more senior staff. Collaboration with teammates and other departments is often part of the job, ensuring business needs are met efficiently. These experiences help you develop valuable troubleshooting and communication skills while laying the groundwork for future IT career advancement.

What are the key skills and qualifications needed to thrive in an entry level computer information technology position?

To succeed in an Entry Level Computer Information Technology position, you typically need foundational knowledge in computer systems, networking, troubleshooting, and a relevant associate's or bachelor's degree. Familiarity with operating systems (such as Windows and Linux), basic networking tools, and certifications like CompTIA A+ or Network+ are commonly required. Strong analytical thinking, communication skills, and an eagerness to learn make candidates stand out. These skills are critical for effectively supporting technology users, resolving technical issues, and adapting to new systems in a dynamic IT environment.

Do entry level computer information technology jobs still exist?

Yes, entry-level computer information technology jobs continue to be available, often requiring basic skills in hardware, software, and networking, along with certifications like CompTIA A+ or Network+. These roles typically involve troubleshooting, support, and maintenance tasks in various organizations and are essential for building experience in the IT field.

How to get an entry level computer information technology job with no experience?

To secure an entry-level computer information technology job with no experience, focus on building foundational skills through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate your abilities to employers and improve your chances of getting hired.

What are the easiest entry-level computer information technology jobs?

Entry-level computer information technology jobs that are generally considered easier to start include help desk technician, IT support specialist, and computer support technician. These roles typically require basic troubleshooting skills, familiarity with common operating systems, and customer service abilities, often with minimal certification requirements such as CompTIA A+.

What job categories do people searching Entry Level Computer Information Technology jobs in Edmonton, AB look for?

The top searched job categories for Entry Level Computer Information Technology jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Entry Level Computer Information Technology jobs?

Cities near Edmonton, AB with the most Entry Level Computer Information Technology job openings:

Entry Level Computer Information Technology jobs near you
Infographic showing various Entry Level Computer Information Technology job openings in Edmonton, AB as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,651 per year, or $22.4 per hour.

IT Support Specialist

Edmonton, AB • On-site

Fleetworthy
See more jobs at Fleetworthyexternal

Full-time

Posted 16 days ago

Key responsibilities

  • Serve as the first point of contact for employees experiencing technical difficulties and log, track, and resolve help desk tickets.

  • Diagnose and resolve basic hardware, software, and connectivity issues for end-users, escalating complex issues as needed.

  • Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees.

Job description

Role Overview  

We're hiring an enthusiastic and customer-focused IT Support Specialist to join our Help Desk team. This is an entry-level role that is perfect for someone beginning their IT career who is eager to learn and grow in a fast-paced technology environment. As part of the IT Support team, you will be on the front lines supporting team members across the organization - solving everyday technical problems, building relationships, and delivering excellent service. 

 Core Responsibilities  

End-User Support & Customer Service 

  • Serve as the first point of contact for employees experiencing technical difficulties via phone, email, chat, or in person. 
  • Provide friendly, patient, and professional customer service to end-users at all levels of the organization. 
  • Log, track, and resolve incoming help desk tickets in a timely and thorough manner.  

Troubleshooting & Issue Resolution 

  • Diagnose and resolve basic hardware, software, and connectivity issues for end-users across multiple locations. 
  • Escalate complex or unresolved issues to senior IT staff with detailed documentation of steps already taken. 
  • Follow established procedures and knowledge base articles to resolve common support requests.  

Equipment & Setup 

  • Assist in the setup, configuration, and deployment of laptops, desktops, peripherals, and mobile devices for new employees. 
  • Support basic account provisioning and access requests under the guidance of senior IT staff.  

Documentation & Knowledge 

  • Document common issues, resolutions, and how-to guides to help build out Help Desk knowledge base resources. 
  • Follow and help maintain IT procedures and standard operating documentation.  

Other 

  • Assist the IT team with day-to-day operational tasks and project support as needed. 
  • Execute other duties typical of an entry-level IT support role as assigned.  

Skills & Qualifications 

 Required 

  • 0-1 year of IT support, help desk, or customer service experience (internships, co-ops, and volunteer experience welcome). 
  • Basic understanding of Windows and/or Apple operating systems. 
  • Strong interpersonal and communication skills - able to explain technical concepts clearly to non-technical users. 
  • Eagerness to learn, troubleshoot, and adapt to new technologies. 
  • Ability to stay calm and professional under pressure. 
  • Associate's degree, certificate program in IT/Computer Science, or demonstrated equivalent experience or self-study.  

Preferred 

  • Familiarity with Microsoft Active Directory, EntraID Azure, M365 Suite 
  • Any experience with a ticketing system such as Jira Service Management, ServiceNow, or similar. 
  • CompTIA A+ certification or currently pursuing. 
  • Interest in pursuing a long-term career in IT, cybersecurity, or infrastructure.  

Ideal Candidate  

A curious, people-oriented individual who genuinely enjoys helping others and solving problems. You don't need to have all the answers - you need the drive to find them. You take ownership of the tickets you touch, communicate proactively, and leave every interaction better than you found it. You're comfortable asking questions, learning on the fly, and growing with a team that will invest in your development. 

Application Note  

This role will include routine help desk responsibilities and other duties assigned consistent with entry-level IT support. We encourage candidates from all backgrounds to apply - if you are passionate about technology and helping people, we want to hear from you. 

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