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Entry Level Computer Help Desk Jobs in Missouri (NOW HIRING)

Navstar

Enterprise Service Desk Analyst

Kansas City, MO

$20 - $27.25/hr

Secret Polygraph Experience Level: Entry Level (less than 2 yrs experience) Salary: Not specified ... service desk, and data transport. Responsibilities include: * Serving as the initial point of ...

ALLO Fiber

MSP Tier 2 Helpdesk Technician

Kansas City, MO · On-site

$19.50 - $26.25/hr

We are seeking a Help Desk Technician to join our Managed Services team and support a diverse ... Associate or bachelor's degree in information technology, Computer Science, or a related field, or ...

ALLO Fiber

MSP Tier 2 Helpdesk Technician

Kansas City, MO

$19.50 - $26.25/hr

We are seeking a Help Desk Technician to join our Managed Services team and support a diverse ... Associate or bachelor's degree in information technology, Computer Science, or a related field, or ...

FeatherShark

Level 1 Support Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

Requests could include problems with computer hardware and software, network and internet issues ... We help our clients unlock the power of technology so they can do their best work. Why do we need ...

FeatherShark

Level 1 Support Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

Requests could include problems with computer hardware and software, network and internet issues ... We help our clients unlock the power of technology so they can do their best work. Why do we need ...

FeatherShark

Level 1 Support Desk Technician

Chesterfield, MO · On-site

$19.75 - $26.75/hr

Requests could include problems with computer hardware and software, network and internet issues ... We help our clients unlock the power of technology so they can do their best work. Why do we need ...

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All JobsEntry Level Computer Help Desk JobsEntry Level Computer Help Desk Jobs in Missouri

Entry Level Computer Help Desk information

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$7

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How much do entry level computer help desk jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level computer help desk in Missouri is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $20.87 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What are popular job titles related to Entry Level Computer Help Desk jobs in Missouri? For Entry Level Computer Help Desk jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Help Desk jobs in Missouri look for? The top searched job categories for Entry Level Computer Help Desk jobs in Missouri are:
What cities in Missouri are hiring for Entry Level Computer Help Desk jobs? Cities in Missouri with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Missouri as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,051 per year, or $16.9 per hour.

Helpdesk Manager

Eastern Shawnee Companies LLC

Fort Leonard Wood, MO • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Job description

Description:

The Eastern Shawnee - Veracity JV is a tribally-owned 8(a) certified strategic joint venture between Eastern Shawnee Professional Services (ESPS) and Veracity Consulting (Veracity) created to provide agile, effective IT and business solutions for federal clients. Together, this joint venture brings streamlined contracting, extensive IT expertise, and proven reliability to support mission-critical federal initiatives.

Summary.

The Helpdesk Manager oversees all AV/IT Help Desk operations, ensuring timely ticket management and high-quality customer service. This role supervises Tier 1 and Tier 2 support activities and maintains compliance with contract response and resolution standards. This position is on-site at Fort Leonard Wood. This opportunity is contingent upon award. The selected candidate may be hired as either an ESPS employee or Veracity employee, depending on project planning and organizational needs. The employing entity will not affect the day-to-day responsibilities or expectations of the position.

Responsibilities.

• Manage daily AV/IT Help Desk workflow and technician assignments.
• Monitor ticket volumes, priorities, and resolution time compliance.
• Oversee escalation processes to Tier 2 support.
• Ensure accurate tracking, documentation, and reporting within the ticketing system.
• Maintain helpdesk knowledge base, FAQs, and troubleshooting guides.
• Provide coaching, performance feedback, and training for helpdesk staff.
• Produce ticket analytics and trend reports for management and the COR.
• Support high-visibility events requiring coordinated helpdesk readiness.
• Coordinate with AV/IT technicians, vendors, and MSCoE G6 IT staff.

Requirements:Qualifications.

Minimum Education and Experience.

• Associate degree in IT, AV, or related field, or equivalent experience.
• 3 years of helpdesk or IT/AV technical support leadership experience.


Preferred Qualifications.

• CompTIA A+ required; Network+ or Security+ preferred.
• Experience in DoD or federal IT service desk environments.
• Familiarity with AV equipment, IT systems, and collaboration tools.


Knowledge, Skills, and Abilities.

• Strong understanding of IT/AV troubleshooting processes.
• Excellent communication and customer service orientation.
• Ability to analyze data and identify performance trends.
• Skilled in ticketing systems and IT service workflows.


Other Requirements.

• Secret clearance required.
• Ability to work occasional evenings or weekends for special events.


Work Environment.

• Helpdesk setting with frequent phone and user interaction.
• Coordination with technicians across multiple facilities.


Physical Abilities

• Ability to sit for extended periods and work at a computer workstation.
• Occasional walking or light equipment handling up to 20 lbs.


Benefits. ESC offers competitive benefits including medical, dental, vision, individualized savings plans, short term disability, life insurance, and paid time off.


Who We Are. At ESC, our mission is to build a substantial, sustainable business to serve as a generational economic engine for the Eastern Shawnee Tribe of Oklahoma. We achieve our goals and work together by following our four simple values:

- Commitment: We remain focused on our mission in everything we do.

- Integrity: We do what’s right.

- Trust: We build trust through respect, honesty, and follow-through.

- Excellence: We aim high and take pride in raising the standard.


EEO. ESC provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local law.