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Entry Level Computer Help Desk Jobs in Idaho (NOW HIRING)

Town Pump

HOTEL FRONT DESK

Coeur D Alene, ID · On-site

$14 - $17.50/hr

... computer, data entry, multi-line phone systems, and experience with cash handling and credit card ... Complete the front desk sales review checklist to help identify potential sales leads. Town Pump ...

SynergisticIT

entry level java developer

Boise, ID

Since 2010, we have helped jobseekers differentiate themselves by providing clients with candidates ... Recent computer science/engineering/mathematics/statistics or science graduates looking to make ...

Massage Envy

Front Desk Associate

Coeur D Alene, ID · On-site

$15 - $18/hr

Massage Envy Coeur D'Alene, ID, 83814 Do you have a passion for helping others? At the Massage Envy ... Are critical thinkers with excellent math and computer skills and the ability to multitask * Have ...

Gold's Gym

Front Desk Associate

Idaho Falls, ID · On-site

$13.50 - $17.25/hr

Greet members and help with account issues. * Make smoothies from the smoothie bar. * Cleaning ... Basic computer skills. About Gold's Gym What started out in 1965 as a small gym in Venice Beach ...

Gold's Gym

Front Desk Associate

Ammon, ID

$13.25 - $17.25/hr

Greet members and help with account issues. * Make smoothies from the smoothie bar. * Cleaning ... Basic computer skills. About Gold's Gym What started out in 1965 as a small gym in Venice Beach ...

TJO 10 X 10 MANAGEMENT, L.P.

Front Desk - RV

Jerome, ID · On-site

$13.25 - $16.75/hr

POSITION OVERVIEW The Front Desk articulates clearly and has great communication skills for ... help create an experience for our guests. * Strong computer skills and knowledge are required.

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Entry Level Computer Help Desk information

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$7

$16

$24

How much do entry level computer help desk jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for entry level computer help desk in Idaho is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $20.58 per hour, depending on experience, location, and employer.

What are entry level computer help desk jobs?

Entry level computer help desk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users experiencing computer hardware, software, or network issues. These roles often involve responding to inquiries via phone, email, or chat, diagnosing problems, and offering step-by-step solutions. They are ideal for individuals starting their IT careers, as they typically require foundational computer knowledge and strong communication skills. Entry-level help desk employees may also escalate more complex issues to higher-level technicians and document support requests for future reference.

What is the difference between Entry Level Computer Help Desk vs Technical Support Specialist?

AspectEntry Level Computer Help DeskTechnical Support Specialist
CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ often preferred
Work EnvironmentHelp desk, call centers, on-site supportHelp desk, remote support, on-site troubleshooting
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportAdvanced troubleshooting, network issues, hardware/software support
Experience LevelEntry-level, minimal experience requiredSome experience recommended, more technical skills

While both roles involve assisting users with technical issues, Entry Level Computer Help Desk positions focus on basic support and ticket management, whereas Technical Support Specialists handle more complex technical problems and network issues. The Help Desk role is ideal for those starting in IT, while the Specialist position requires additional skills and experience.

Can I get a helpdesk job with no experience?

Entry level help desk positions often do not require prior professional experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills is beneficial. Certifications like CompTIA A+ can improve your chances and demonstrate your technical ability to employers. Many employers are willing to train candidates with a strong interest in IT and good communication skills.

Is helpdesk a good entry-level job?

Helpdesk positions are common entry-level roles in IT that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk roles. Help desk technicians are still needed to handle complex issues, provide customer service, and manage AI tools, making human skills essential in the support environment.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Help Desk professional, and why are they important?

To thrive as an Entry Level Computer Help Desk professional, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist end-users and manage stressful situations. These skills and qualities are crucial for resolving technical issues efficiently and ensuring a positive support experience for users.

What are some common challenges faced by entry level computer help desk professionals, and how can they effectively overcome them?

Entry level computer help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating complex information to non-technical users. To overcome these challenges, it's important to develop strong organizational skills, continuously expand technical knowledge through training and documentation, and practice clear, patient communication. Many organizations also provide mentorship or team support, so proactively seeking help from experienced colleagues can accelerate learning and confidence in the role.

What job makes $10,000 a month without a degree?

Entry level computer help desk roles typically do not pay $10,000 a month; they usually offer lower starting salaries. High-paying tech jobs that can reach such earnings often require specialized skills, certifications, or experience, such as cybersecurity, software development, or IT management, which may not be available at an entry level without a degree.
What job categories do people searching Entry Level Computer Help Desk jobs in Idaho look for? The top searched job categories for Entry Level Computer Help Desk jobs in Idaho are:
What cities in Idaho are hiring for Entry Level Computer Help Desk jobs? Cities in Idaho with the most Entry Level Computer Help Desk job openings:
Entry Level Computer Help Desk jobs near you
Infographic showing various Entry Level Computer Help Desk job openings in Idaho as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,551 per year, or $16.6 per hour.
HOTEL FRONT DESK

HOTEL FRONT DESK

Town Pump

Coeur D Alene, ID • On-site

$14 - $17.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Town Pump rating

5.9

Company rating: 5.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

16th of 47 rated convenience stores

Job description

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Front Desk Agent who will model our mission statement, "Genuine Hospitality from genuine people committed to providing comfort and service." All Front Desk Agents are required to engage in selling hotel rooms over the phone and in- person, explaining the amenities, benefits, and attempting to close the sale of each inquiry. All Front Desk Agents will be required to turn in sales leads by engaging in curious conversations with guests, reviewing hotel reports, listening, and being observant, etc. Town Pump is a growing company with ever-increasing opportunities for career growth.
As a Hotel Front Desk Agent, you will:
  • pleasantly greet guests and perform duties to provide guest transactions of check-in, check-out, billing, reservations, phone transfers, and other service and hospitality-related requests to meet Town Pump and brand operational standards.
  • have knowledge of hotel and guest service operations, experience working with a computer, data entry, multi-line phone systems, and experience with cash handling and credit card transactions preferred.
  • communicate in a courteous, professional manner with teammates, management, and guests, understand the importance of being punctual along with the flexibility of work schedules
  • display a high degree of pride and integrity in job performance and can work independently with frequent interruptions.
  • ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines, complete all required company and brand-specific training and/or certifications in a timely manner, and complete all tasks and assignments as required by the Daily Front Office checklist.
  • maintain secure master key control by signing out, securing, and signing in master keys, maintain proper cash control, and always keep the cash drawer secure under lock and key.
  • collect and post incidental charges to guest rooms (i.e., fax, pet, cleaning charges)., utilize communications book to maintain shift communications, report all known issues with services, equipment, and property; and ensure work orders are in place.
  • maintain a clean, organized, clutter-free front desk and work area always, and maintain a high degree of confidentiality of guest, company, and property information in compliance with Town Pump expectations.
  • may be required to clean public areas, assist with breakfast service, fold laundry, occasionally clean a guest room, and other duties within the hotel.
  • Engage in selling hotel rooms over the phone and in person, explaining the amentities, benefits and attempting to close the sale of each inquiry.
  • Complete the front desk sales review checklist to help identify potential sales leads.
Town Pump offers many outstanding benefits including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.

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