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Entry Level Cloud Support Jobs in Atlanta, GA (NOW HIRING)

Worldwide TechServices

Azure Engineer

Atlanta, GA · On-site

Cloud Infrastructure Management: Assist in managing and supporting cloud environments (AWS, Azure ... Certifications: Entry-level certifications such as CompTIA Security+ or AWS Certified Cloud ...

Worldwide TechServices

Azure Engineer

Atlanta, GA · On-site

Cloud Infrastructure Management: Assist in managing and supporting cloud environments (AWS, Azure ... Certifications: Entry-level certifications such as CompTIA Security+ or AWS Certified Cloud ...

4pconsultinginc

Digital Technology Analyst I

Atlanta, GA · On-site

$94K - $112K/yr

This entry-level to early-career role is responsible for maintaining servers, databases, and cloud-based platforms while providing technical support to end users. The ideal candidate has foundational ...

PurpleBox, Inc.

Cybersecurity Analyst

Atlanta, GA

We provide Cybersecurity, Cloud Computing, and DevOps consulting services that help businesses ... Multiple Cybersecurity Analyst and Engineer Positions are available. * Entry Level to Mid & Senior ...

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Entry Level Cloud Support information

What is an entry level cloud support?

An Entry Level Cloud Support job involves assisting customers and internal teams with troubleshooting cloud-based systems, resolving technical issues, and providing guidance on cloud services. Responsibilities typically include responding to support tickets, diagnosing network or application problems, and escalating complex issues. Strong communication skills, basic knowledge of cloud platforms like AWS, Azure, or Google Cloud, and problem-solving abilities are essential. This role serves as a foundation for advancing into more specialized cloud engineering or administration positions.

What does an entry level cloud support do?

In an Entry Level Cloud Support role, you can expect to handle tasks like responding to customer inquiries, troubleshooting basic cloud infrastructure issues, and documenting solutions in ticketing systems. You'll frequently work with more experienced team members, escalating complex problems as needed and learning from their expertise. Communication with customers is often through email, live chat, or phone, requiring clear explanations and active listening. This hands-on support experience builds a strong foundation in cloud technologies, offering career growth opportunities as you develop technical and customer service skills.

What are the key skills and qualifications needed to thrive in the entry level cloud support position, and why are they important?

To thrive as an Entry Level Cloud Support professional, you need basic knowledge of cloud computing concepts, troubleshooting skills, and a relevant degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and possibly entry-level certifications such as AWS Certified Cloud Practitioner, is often expected. Strong problem-solving abilities, effective communication, and a customer-focused mindset are valuable soft skills in this position. These competencies enable rapid issue resolution, positive customer experiences, and contribute to a reliable, collaborative support environment.

Is entry level cloud support in demand?

Entry level cloud support roles are in high demand due to the increasing adoption of cloud computing across industries. Employers seek candidates with foundational knowledge of cloud platforms like AWS, Azure, or Google Cloud, along with basic troubleshooting and support skills. Certifications such as AWS Certified Cloud Practitioner can enhance job prospects in this field.

What are the most commonly searched types of Cloud Support jobs in Atlanta, GA?

The most popular types of Cloud Support jobs in Atlanta, GA are:

What are popular job titles related to Entry Level Cloud Support jobs in Atlanta, GA?

For Entry Level Cloud Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Support jobs in Atlanta, GA look for?

The top searched job categories for Entry Level Cloud Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Entry Level Cloud Support jobs?

Cities near Atlanta, GA with the most Entry Level Cloud Support job openings:

Entry Level Cloud Support jobs near you
Infographic showing various Entry Level Cloud Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 85% Full Time, and 15% Temporary. Highlights an 32% In-person, 17% Hybrid, and 51% Remote job distribution.

Entry Level Business Analyst

Data Cloud Merge

Atlanta, GA • On-site

Full-time

Re-posted 18 days ago

Job description

Company Description
Data Cloud Merge is a communications Company that was established in the year 2002 and located in Jersey City, New Jersey. It has gained a lot of experience in providing innovations in IT that were formerly found in large companies alone. The Company provides dedicated IT innovations at friendly prices unlike other companies that operate on big budgets. It was established with the objective of serving the private sector with these innovations through their dedicated departments of IT.
Job Description
  • Involve in the complete process by analyzing business requirements and understanding the functional workflow of information from source systems to destination systems.
  • Manage day-to-day project activities and coordinate tasks with other teams through the Scrum meetings.
  • Facilitate JAD sessions with management, users, and other stakeholders to define the project scope and requirements in the form of Business Requirement Documents (BRDs).
  • Interact with the business users and work closely with them to understand their business needs and opportunities.
  • Create test plans, test cases, and test scripts for different modules in the application according to the Business Requirement Documentation.
  • Analyze high-level business requirements to create use cases and Use case diagrams using Rational Rose according to UML methodology.

Qualifications
  • Master's or Bachelor's degree in Information Technology, Computer Science or Business or relevant stream.
  • Experience in business process analysis, Workflow, task analysis, User acceptance testing, and requirements analysis.
  • Proven ability to elicit, document, analyze and verify requirements.
  • Prior experience in business/technology enhancements, automation, and implementations.
  • Demonstrated successful use of SDLC methodology or demonstrated knowledge of business processes related to the business area supporting.

Additional Information
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