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Remote Cloud Support Jobs in Atlanta, GA (NOW HIRING)

Merci Technologies - Talent

AWS Cloud Engineer

Atlanta, GA · Remote

$53.50 - $71.75/hr

Remote About the Role: Merci Technologies is seeking an AWS Cloud Engineer to design, build, and ... Build and manage CI/CD pipelines to support automated deployment of applications and infrastructure ...

Booz Allen Hamilton, Inc.

Cloud FinOps Architect

Atlanta, GA · On-site +1

$62.50 - $79.50/hr

Remote Work: Hybrid Job Number: R0248199 Location: Atlanta,GA,US Share job via: Share Cloud FinOps ... Experience supporting regulated environments such as public sector or healthcare * Experience ...

System One

AWS Cloud Security Engineer

Duluth, GA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

System One

AWS Cloud Security Engineer

Duluth, GA · Remote

$57 - $76.25/hr

AWS Cloud Security Engineer Remote What You Will Do We are seeking an AWS Cloud Security Engineer to support a large-scale cloud modernization effort for a federal client. This role will focus on ...

FormativGroup

Cloud Solution Architect

Atlanta, GA · Remote

$61 - $83.75/hr

Support hands-on delivery as needed, including Salesforce configuration, data loads, and review of ... Proven leadership of Salesforce delivery teams, including onshore/offshore models, remote teams ...

FHR

MO1-613-Senior Azure Cloud Engineer 11694-1

Atlanta, GA · Remote

$57 - $76.25/hr

100% Remote. Our direct client has an opening for a Senior Azure Cloud Engineer 11694-1 This ... support of existing services. DAILY DUTIES / RESPONSIBILITIES: * PARTICIPATES IN ALL AGILE ...

ACI Worldwide

Sr Cloud Engineer

Norcross, GA · On-site +1

$52.25 - $69.75/hr

Administer and support AWS resources along with identity management to cloud resources. * Develop proof of concepts to demonstrate the viability of new ideas and technologies to support innovation.

ACI Worldwide

Sr Cloud Engineer

Norcross, GA · On-site +1

$52.25 - $69.75/hr

Administer and support AWS resources along with identity management to cloud resources. * Develop proof of concepts to demonstrate the viability of new ideas and technologies to support innovation.

Cloud Talent

ERP Program Director

Atlanta, GA · On-site +1

Support sales team with the development support of new sales opportunities and/or support changes ... Remote work approved with on-site/customer facing work required periodically depending on project ...

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All JobsCloud Support JobsRemote Cloud Support JobsRemote Cloud Support Jobs in Atlanta, GA

Remote Cloud Support information

See Atlanta, GA salary details

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How much do remote cloud support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote cloud support in Atlanta, GA is $60.47, according to ZipRecruiter salary data. Most workers in this role earn between $51.54 and $68.89 per hour, depending on experience, location, and employer.

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Atlanta, GA?

The most popular types of Cloud Support jobs in Atlanta, GA are:

What are popular job titles related to Remote Cloud Support jobs in Atlanta, GA?

For Remote Cloud Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Atlanta, GA look for?

The top searched job categories for Remote Cloud Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Cloud Support jobs?

Cities near Atlanta, GA with the most Remote Cloud Support job openings:

Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $125,787 per year, or $60.5 per hour.

Azure Cloud Infra Support Engineer - Remote

NAVA Software Solutions

Alpharetta, GA • On-site, Remote

$53.75 - $72/hr

Full-time

Re-posted yesterday

Job description

NAVA Software solutions is looking for an Azure Cloud Infra Support Engineer
Details:
Azure Cloud Infra Support Engineer
Location: Alpharetta, Georgia 30005 - Remote
Duration: 12 months
The MSDE Cloud Infra team is responsible for all aspects of managing and maintaining a set of enterprise hosted developer enablement tools that are used throughout global IT development community in Azure These tools, both open source and 3rd party vendor, are hosted in Azure, in a high availability configuration, and are used by thousands of developers on a daily basis. They include tools such as Azure App Services, Azure Storage Account and Azure Virtual Machines The infra engineering team is responsible for managing and maintaining these products, tuning them for high performance, upgrading them to the latest releases, introducing additional functionality and providing engineering escalation support. Members of the team will be expected to work closely with the development community on day-to-day usage of the products, as well our internal development team, and the offshore support team that provides first line support. Team members will also be expected to work with the SRE teams on regular basis, to exploit the environment, and infrastructure tooling. Candidates will have the technical skills required to support these products on a Linux platform running in public cloud and have knowledge of IaC language such ask Terraform. Some knowledge of databases, development and SDLC practices, and windows servers are all desirable.
What will you be doing?
  • Technical evaluation and deployment of enterprise hosted development enablement tools into the Azure environment.
  • Documentation and knowledge transfers to peers and operations teams
  • Conducting major upgrades to existing enterprise hosted products
  • Building, maintaining, and supporting infrastructure around the products to aid in enterprise use
  • Troubleshooting performance and stability issues with cloud hosted services.
  • Liaising with users of our products in the IT developer space, to ensure that they are getting the most out the MSDE product set.
  • Working with the MSDE operations, SRE and development teams on day to day issues.
  • Planning and carrying out scheduled activities within the firm change approval framework
  • Write scripts to automate various tasks

What were looking for:
  • Experienced in running and operating infrastructure running in Azure
  • Strong debugging and troubleshooting skills
  • Strong problem solving skills
  • Exhibit required skills in at least 3 of the following areas
  • Knowledge of Azure Virtual Machine
  • Knowledge of Azure Virtual Machine Scaleset
  • Knowledge of Azure Networking
  • Knowledge of Azure Load Balancing
  • Knowledge of Terraform
  • Knowledge of GitHub and/or Azure DevOps
  • Experience with performance troubleshooting and resolution
  • Experience with cloud monitoring using cloudwatch, azure monitor, loki, jaeger or Grafana
  • Ability to write detailed technical documentation

Skills that will help you in the role:
  • SCM knowledge and experience
  • Knowledge of Linux and Bash
  • Knowledge of Kubernetes and Docker
  • Knowledge of issue tracking type tools
  • Experience of CI systems such as Azure DevOps or GitHub Actions
  • Experience of working in a large enterprise environment
  • Knowledge of Java or Python or GOLANG development
  • Knowledge of SDLC practices
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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