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Entry Level Cloud Support Remote Jobs in Virginia

Maximus

Junior Telecoms Engineer

VA · On-site +1

This is a remote position. Maximus is a trusted federal partner supporting mission-critical ... premises, cloud, and hybrid environments. - Perform Tier 1 and Tier 2 incident triage ...

InsuraTec

Sales Representative (Remote)

Leesburg, VA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Fort Hunt, VA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Henrico, VA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Dale City, VA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Cloud Support Remote information

What is an entry level cloud support remote job?

Entry level cloud support remote jobs are positions for individuals who provide technical assistance and troubleshooting for cloud-based services and platforms, while working remotely from their home or another location outside of a traditional office. These roles often involve helping customers or internal users resolve issues with cloud applications, infrastructure, and services, as well as responding to support tickets, monitoring systems, and escalating complex problems to senior staff. Candidates typically need basic IT knowledge, strong communication skills, and familiarity with cloud computing concepts, though many employers provide training for specific platforms like AWS, Azure, or Google Cloud.

What are common challenges faced by entry level cloud support professionals working remotely, and how can they be overcome?

Entry-level cloud support professionals working remotely often face challenges such as effective communication with team members, staying updated on rapidly evolving cloud technologies, and troubleshooting issues without in-person guidance. To overcome these, it's important to proactively use collaboration tools, participate actively in virtual meetings, and leverage internal documentation or mentorship programs. Building strong relationships with colleagues and regularly setting aside time for self-paced learning can also help you adapt quickly and succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an entry level cloud support remote specialist?

To thrive as an Entry Level Cloud Support Specialist (Remote), you typically need foundational knowledge of cloud computing concepts, basic networking, and troubleshooting skills, often supported by a related degree or technical training. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as ticketing systems and basic scripting languages, is highly valuable, and certifications such as AWS Certified Cloud Practitioner can be advantageous. Strong communication, problem-solving abilities, and a customer-focused attitude help you effectively resolve client issues and collaborate with team members remotely. These skills and qualities are crucial for ensuring timely, accurate support and maintaining client satisfaction in a fast-evolving technical environment.
What are popular job titles related to Entry Level Cloud Support Remote jobs in Virginia? For Entry Level Cloud Support Remote jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Cloud Support Remote jobs in Virginia look for? The top searched job categories for Entry Level Cloud Support Remote jobs in Virginia are:
Entry Level Cloud Support Remote jobs near you
Infographic showing various Entry Level Cloud Support Remote job openings in Virginia as of July 2026, with employment types broken down into 58% Full Time, 16% Part Time, and 26% Contract. Highlights an 100% Remote job distribution.

Technical Support SaaS Representative

Cellebrite

Tysons, VA • On-site, Remote

Full-time

Posted 6 days ago

Job description

Description
About Cellebrite:
Cellebrite's (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite's AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite's digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close cases faster and safeguard communities.
To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.
Position Overview:
Cellebrite is looking for a Technical Customer Support representative for Remote work residing in the Mountain or Pacific time zone(s). This candidate will have technical customer support background and experience in supporting consumers of SaaS Solutions.
• Support to resolve technical issues on Cellebrite SaaS based solutions for our customers, use Phone / E-mail / Chat services to support customers, use CRM for Case management
• High CSAT mindset with strong engagement skills, enabling direct interaction with customers or partners through troubleshooting to issue resolution
• Cooperate and communicate closely with internal teams within Cellebrite.
• Adhere and assure compliance with established SLA & KPI.
Requirements:
• A Must
o At least 2 years' hands on experience with Windows Workstation providing SaaS Browser based Application Support
o Excellent problem-solving skills and follow-through in both one-on-one and group situations.
o Outstanding Soft Skills, communication on both written and verbal
o Proven customer experience with technical orientation
o Fast and Agile learning skills as our technology evolves constantly and quickly
o Responsible personality to handle support cases from open to close.
o Ability to be agile and multitask successfully under fast paced conditions.
• An advantage:
o Practical Use with AI Tooling / Technologies (Claude, ChatGPT, Copilot)
o Knowledge / Certifications - CompTIA A+, Network+
o Proven experience in SaaS environments - focusing on Supporting end user functionality
o Knowledge of mobile phone OS (iOS, Android...)
Skills & Qualities
o Passionate about support and helping customers, Take the lead attitude, and strive to solve problems for others.
o Great communication skills (oral and written)
o Hold yourself accountable, High level of responsibility
o Ability to work both in a team environment and individually.
o Coordination skills in Project, Monday Board, Salesforce
Languages & Other Requirements
o Native English Spoken and Written
o Spanish and / or Portuguese would be Highly beneficial. n empty job that is used for creating requisitions 'from scratch'

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