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Entry Level Client Services Jobs in Chicago, IL (NOW HIRING)

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Keep track of appointments and client information * Complete required paperwork and follow-ups ... We're open to people with different types of work experience, including customer service, retail ...

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Entry Level Client Services information

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$10

$23

$42

How much do entry level client services jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level client services in Chicago, IL is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level client services professionals and how can they be overcome?

Entry Level Client Services professionals often encounter challenges such as managing multiple client requests simultaneously and quickly adapting to different client personalities and needs. Balancing responsiveness with accuracy is key, as is learning to communicate effectively under pressure. Building strong organizational skills and seeking guidance from more experienced team members can help overcome these hurdles. Regular feedback and proactive learning also contribute to smoother client interactions and professional growth.

What is the difference between Entry Level Client Services vs Customer Support Representative?

AspectEntry Level Client ServicesCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentClient-facing roles, often in service or sales settingsCall centers, online chat, or in-person support environments
Employer & Industry UsageFinancial services, retail, telecommunications, hospitalityTechnology, retail, telecom, e-commerce
Common Search & ComparisonEntry Level Client Services vs Customer Support Representative

Both roles involve assisting customers, but Entry Level Client Services typically focuses on building relationships and providing tailored solutions, often in sales-oriented environments. Customer Support Representatives mainly handle technical issues or inquiries, emphasizing troubleshooting and problem resolution. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What are the key skills and qualifications needed to thrive as an entry level client services professional?

To thrive as an Entry Level Client Services professional, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic office tools like email and spreadsheets are typically required. Outstanding interpersonal skills, patience, and a customer-centric attitude help individuals excel in this role. These skills and qualities are essential for building client trust, efficiently resolving issues, and ensuring client satisfaction and retention.

What is entry level client services?

Entry level client services roles involve assisting customers and clients with their inquiries, concerns, or needs, usually on behalf of a company. These positions are typically the starting point in a client relations or customer service career and often include tasks such as answering phone calls, responding to emails, processing orders, and providing general support. Entry level client services professionals are expected to demonstrate strong communication skills, problem-solving abilities, and a positive attitude. The role is ideal for individuals seeking experience in customer interaction and a pathway to more advanced positions within a company.

How do I get into entry level client services?

To enter an entry-level client services role, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience can be gained through internships, customer service roles, or related positions, and familiarity with CRM software is often beneficial.
What are the most commonly searched types of Client Services jobs in Chicago, IL? The most popular types of Client Services jobs in Chicago, IL are:
Infographic showing various Entry Level Client Services job openings in Chicago, IL as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $48,002 per year, or $23.1 per hour.

Client Service Representative - Employee Health & Benefits (Entry Level)

Oliver Wyman

Schaumburg, IL • On-site

$34K - $64K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


Job description

Client Service Representative

About Marsh McLennan Agency Midwest: Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

A day in the life: As a Client Service Representative, you play a vital role in delivering exceptional service to our clients. You manage insurance programs, execute policy changes, update client information, facilitate collaboration, and work with the servicing team.

Our future colleague: We'd love to meet you if your professional track record includes these skills:

  • Excellent written and verbal communication skills to effectively service customers
  • Familiarity with analyzing financial data
  • Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
  • Detail orientation and the ability to handle a wide variety of tasks
  • Ability to work on a fast paced, high-energy team while maintaining a positive attitude
  • High school diploma or equivalent is required

These additional qualifications are a plus, but not required to apply:

  • BS/BA in Business, Insurance or related field
  • Proficient in MS Office Suite (Word, Excel, Outlook)
  • 1 year of experience working in the insurance industry
  • Life & Health license preferred, or the ability to obtain upon hire

We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

A Great Place to Work. A Great Place to Perk.: Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink
  • A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are: MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $34,650 to $64,575. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.