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Entry Level Claims Processing Jobs in Massachusetts

Claims Processing * Customer Service Qualifications * Years of experience: 2 years * Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our ...

Claims Assistant-Entry Level

Worcester, MA · On-site

$18.75 - $23.75/hr

Claims Assistant-Entry Level Red Bank, NJ; Worcester, MA We are one of the largest wholesale ... Process loss run requests for delegated authority accounts, ensuring accuracy and timely delivery ...

Claims Assistant-Entry Level

Worcester, MA · On-site

$18.75 - $23.75/hr

Process loss run requests for delegated authority accounts, ensuring accuracy and timely delivery to internal stakeholders and external partners * For claims reported to carriers where Jencap does ...

Authorization Specialist

Woburn, MA · On-site

$19.75 - $26.25/hr

Authorization Specialist - represents an entry level position into the department. Candidates who ... Minimum of 2 years authorization, reimbursement or claims processing experience required.

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Our licensing team will guide you through the process of acquiring all investigator licensing to ...

Entry-Level Investigator

Boston, MA · On-site

$50K - $61K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Our licensing team will guide you through the process of acquiring all investigator licensing to ...

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Our licensing team will guide you through the process of acquiring all investigator licensing to ...

Experience in claims which may include claims defense, claim production, claim negotiation ... * Entry level positions are possible with a bachelor's degree in architecture, business, law or ...

Experience in claims which may include claims defense, claim production, claim negotiation ... * Entry level positions are possible with a bachelor's degree in architecture, business, law or ...

Experience in claims which may include claims defense, claim production, claim negotiation ... * Entry level positions are possible with a bachelor's degree in architecture, business, law or ...

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Entry Level Claims Processing information

What is the difference between Entry Level Claims Processing vs Claims Adjuster?

AspectEntry Level Claims ProcessingClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; state licensing or certification often required
Work EnvironmentOffice setting, data entry, administrative tasksFieldwork and office work, investigating claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentEntry level claims processing vs claims adjuster

Entry Level Claims Processing roles focus on data entry, processing claims, and administrative support within insurance companies. Claims Adjusters investigate and evaluate claims, often involving fieldwork and assessing damages. While both roles require knowledge of insurance policies, claims adjusters typically need additional certifications and have more responsibility in claim evaluation. Understanding these differences helps job seekers identify the right entry point in the insurance claims industry.

What are the most commonly searched types of Claims Processing jobs in Massachusetts? The most popular types of Claims Processing jobs in Massachusetts are:
What cities in Massachusetts are hiring for Entry Level Claims Processing jobs? Cities in Massachusetts with the most Entry Level Claims Processing job openings:
Infographic showing various Entry Level Claims Processing job openings in Massachusetts as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Hybrid Claims Representative

Randstad

Worcester, MA • Hybrid

$19.50 - $20/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

We don’t just provide insurance; we help our customers bounce back after life’s unexpected moments. Our Claims team sits at the very heart of what we do. We are looking for empathetic, detail-oriented professionals to join our team in Worcester, Massachusetts.

If you thrive in a collaborative environment and are looking for a steady career path with a healthy work-life balance, this hybrid role is built for you.

salary: $19.5 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

As a Claims Service Representative, you serve as the primary point of contact and a reassuring voice for policyholders navigating a challenging situation. In this role, you will manage initial claim processing while delivering exceptional, customer-focused care.

  • Answer incoming calls and perform courteous follow-up outreach to address customer questions clearly and empathetically.

  • Review digital claim files for accuracy, confirm policy details, and enter key information into our system.

  • Apply established company guidelines to establish claim reserves and coordinate next steps or appraisals for the insured.

  • Work alongside claims adjusters and underwriters to share information smoothly and keep the process stress-free for clients.

What We’re Looking For

We want team members who bring positive energy, great organization, and a genuine desire to help others succeed.

  • Background with 1 to 2 years of experience in customer service, call centers, administrative support, or retail settings.

  • Excellent verbal and written communication skills with the ability to convey complex details simply.

  • Proficiency in navigating multiple computer tools, managing electronic records, and working within Microsoft Office.


Skills
  • Claims
  • Claims Processing
  • Customer Service

  • Qualifications
  • Years of experience: 2 years
  • Experience level: Entry Level

  • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.
    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.