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Entry Level Claims Adjuster Trainee Jobs in Arizona

Progressive

Claims Adjuster Trainee

Phoenix, AZ · Hybrid

$54K - $57K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over ...

Progressive

Claims Adjuster Trainee

Gilbert, AZ · Hybrid

$54K - $57K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over ...

Auto-Owners Insurance

Claims Representative

Mesa, AZ · On-site

... claims trainee to join our team. This job handles entry-level insurance claims under close ... Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline ...

Restoration Company

Be Seen First

Construction Estimator - Restoration

Phoenix, AZ · On-site

$95K - $110K/yr

This is not an entry-level position. Candidates must have hands-on experience writing estimates in ... Collaborate with project managers, insurance adjusters, and property managers to develop accurate ...

All JobsClaims Adjuster JobsEntry Level Claims Adjuster Trainee JobsEntry Level Claims Adjuster Trainee Jobs in Arizona

Entry Level Claims Adjuster Trainee information

What does an entry level claims adjuster trainee do?

An Entry Level Claims Adjuster Trainee is responsible for learning how to investigate insurance claims, assess damages, and determine how much an insurance company should pay for a loss. They work under the supervision of experienced adjusters, assisting with reviewing documentation, interviewing claimants and witnesses, and preparing reports. Over time, trainees gain the skills needed to handle claims independently and ensure fair settlements according to company guidelines and policy terms.

What are the key skills and qualifications needed to thrive as an entry level claims adjuster trainee, and why are they important?

To thrive as an Entry Level Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and at least a high school diploma or equivalent, with some positions preferring a bachelor's degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster's license or willingness to obtain one is typically required. Excellent communication, negotiation, and emotional intelligence help build rapport with clients and manage stressful situations. These skills ensure accurate claim assessments, efficient resolution, and positive customer experiences in a fast-paced insurance environment.

What are some common challenges entry level claims adjuster trainees face during their first year, and how can they overcome them?

Entry Level Claims Adjuster Trainees often encounter challenges such as managing a high volume of cases, learning complex insurance policies, and handling emotionally charged conversations with policyholders. To overcome these, new adjusters should take advantage of training resources, actively seek feedback from experienced colleagues, and develop strong organizational skills to keep track of multiple claims. Building effective communication and empathy will also help when dealing with customers in stressful situations, fostering trust and smoother claim resolutions.

What is the difference between Entry Level Claims Adjuster Trainee vs Claims Adjuster?

AspectEntry Level Claims Adjuster TraineeClaims Adjuster
CertificationsNone required initially; may pursue licensing laterState licensing often required
Work EnvironmentTraining environment, supervised tasksIndependent claims assessment, field or desk work
ExperienceNo prior experience needed; entry-levelTypically requires some experience or licensing
Employer UsageTraining role within insurance companiesFull claims handling responsibilities

The Entry Level Claims Adjuster Trainee is an entry-stage role focused on training and learning the claims process, often without prior experience. A Claims Adjuster, on the other hand, handles claims independently, usually after completing licensing and gaining experience. The trainee role prepares individuals for the full claims adjuster position by providing foundational knowledge and supervised practice.

How do you become an entry level claims adjuster trainee?

To become an entry level claims adjuster trainee, candidates typically need a high school diploma or equivalent, and some employers prefer coursework in insurance, law, or related fields. Relevant skills include attention to detail, communication, and basic computer proficiency; obtaining a state license may also be required depending on the jurisdiction.

Is there a demand for entry level claims adjuster trainees?

There is steady demand for entry-level claims adjuster trainees as insurance companies seek new staff to handle claims processing and investigations. The role often requires strong communication skills, basic knowledge of insurance policies, and sometimes a state license or certification, making it a viable entry point into the insurance industry.

What are the most commonly searched types of Claims Adjuster Trainee jobs in Arizona?

The most popular types of Claims Adjuster Trainee jobs in Arizona are:

Entry Level Claims Adjuster Trainee jobs near you
Infographic showing various Entry Level Claims Adjuster Trainee job openings in Arizona as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 10% Part Time, 2% Temporary, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.

Claims Adjuster Trainee

Progressive Casualty Insurance Company

Gilbert, AZ • On-site

$54K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 599 frontline employees who took The Breakroom Quiz

93rd of 313 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business needs. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
Candidates must reside in or near Gilbert, AZ or Phoenix, AZ.
Duties & responsibilities (upon completion of training)
  • Determine coverage
  • Determine liability (who's at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Minimum qualifications
  • Three years of work experience OR
  • Bachelor's degree OR
  • Two years work experience and an associate degree

Schedule: During training, Monday - Friday, 8:30am - 5:30pm; after training, you'll work Monday - Friday, 9:00am - 6:00pm
Location: 339 E. Germann Road, Ste 101, Gilbert AZ 85297 or 22601 North 19th Ave, Ste 125, Phoenix, AZ 85027
Compensation
  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $54,000 - $57,500/year, however, during training, you will be paid an hourly rate based on your annual salary
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness& mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from jobscams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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