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Entry Level Chat Support Representative Jobs in Michigan

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

Customer Support Representative

Detroit, MI ยท On-site

$15.75 - $21.50/hr

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

Be Seen First

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are ...

Be Seen First

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are ...

Be Seen First

Client Representative | Entry Level Sales (Sports-Minded) Valente Group | Grand Rapids, MI Former ... Be part of a sales team that competes, supports, and wins together Why Athletes Excel Here You've ...

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Be Seen First

Client Representative | Entry Level Sales (Sports-Minded) Valente Group | Grand Rapids, MI Former ... Be part of a sales team that competes, supports, and wins together Why Athletes Excel Here You've ...

New

Be Seen First

$800-$1,200/week average earnings | Full-time We are hiring an Entry Level Sales Representative to ... Ongoing mentorship and team support * Monday to Friday schedule with consistent hours This Outside ...

Be Seen First

$800-$1,200/week average earnings | Full-time We are hiring an Entry Level Sales Representative to ... Ongoing mentorship and team support * Monday to Friday schedule with consistent hours This Outside ...

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Entry Level Chat Support Representative information

What cities in Michigan are hiring for Entry Level Chat Support Representative jobs? Cities in Michigan with the most Entry Level Chat Support Representative job openings:

Remote Support Representative

Viajemos Solas pero en Grupo

Saginaw, MI โ€ข Remote

$16 - $20.25/hr

Part-time

Re-posted 11 days ago


Job description

We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves helping customers navigate available options, coordinating arrangements, maintaining accurate records, and ensuring a positive customer experience from initial inquiry through completion of services.

The ideal candidate is organized, detail-oriented, and enjoys helping customers while managing multiple tasks in a fast-paced remote environment.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Assist customers with reservations, scheduling, and service-related requests
  • Research available options based on customer preferences and needs
  • Coordinate accommodations, transportation, activities, and related arrangements
  • Manage confirmations, updates, and schedule changes
  • Review reservation details and customer information for accuracy
  • Maintain organized customer records and documentation
  • Communicate important updates and information to customers
  • Work with suppliers and service providers to coordinate customer arrangements
  • Assist with modifications, cancellations, and special requests
  • Resolve customer concerns professionally and efficiently
  • Follow up with customers to ensure a smooth and positive experience
  • Maintain high standards of customer service and professionalism
Qualifications
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Exceptional attention to detail and organizational abilities
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and critical-thinking skills
  • Comfortable using email, online platforms, and web-based applications
  • Ability to work in a team-oriented environment
  • Previous experience in customer service, hospitality, scheduling, reservations, administrative support, or related fields preferred
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Comprehensive onboarding and training program
  • Ongoing professional development opportunities
  • Access to company-supported tools and resources
  • Collaborative team environment
  • Employee recognition programs
  • Continuing education and training opportunities
  • Access to industry-specific educational resources
  • Support from experienced team members
  • Opportunities to expand customer service, communication, and coordination skills
Preferred Skills
  • Customer service experience
  • Scheduling and coordination experience
  • Strong communication and follow-up skills
  • Ability to manage multiple customer requests simultaneously
  • Experience working with online systems and digital communication tools
  • Strong attention to detail and accuracy