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Entry Level Chat Coach Jobs (NOW HIRING)

McQuade Organization

Customer Care Specialist

Charlotte, NC · On-site +1

$15.50 - $20.75/hr

Full-Time Entry-Level Position - Customer Service Experience Wanted! Are you a strong communicator ... Serve as the first point of contact for customer support (primarily via email, phone, and live chat)

McQuade Organization

Customer Care Specialist WV

$17.50 - $23/hr

Full-Time Entry-Level Position - Customer Service Experience Wanted! Are you a strong communicator ... Serve as the first point of contact for customer support (primarily via email, phone, and live chat)

McQuade Organization

Customer Care Specialist - Remote NJ

$17.50 - $23/hr

Full-Time Entry-Level Position - Customer Service Experience Wanted! Are you a strong communicator ... Serve as the first point of contact for customer support (primarily via email, phone, and live chat)

McQuade Organization

Customer Support Representative - MN

$16.50 - $22.25/hr

... Entry-Level Position - Customer Service Experience Wanted! Are you a strong communicator with a ... Serve as the first point of contact for customer support (primarily via email, phone, and live chat)

Ansira

Specialist, Client Service

$17.50 - $23/hr

Coach customers and advertising partners in creating and submitting brand-enhancing content and ... Less than 1 year marketing or advertising experience (entry-level) * Some remote-work experience ...

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Customer Care Specialist

McQuade Organization

Charlotte, NC • On-site, Remote

$15.50 - $20.75/hr

Full-time

Medical, Life, Retirement

Posted 15 days ago

Job description

Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families.
Who Thrives in This Role?
You'll love this job if you're:
  • 🗣 An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
  • ✍ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

What You'll Do:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.

Apply