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Entry Level Call Center Jobs in Port Richey, FL (NOW HIRING)

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Entry Level Call Center information

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$9

$15

$22

How much do entry level call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level call center in Port Richey, FL is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.07 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Port Richey, FL?

The most popular types of Call Center jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Entry Level Call Center jobs?

Cities near Port Richey, FL with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Port Richey, FL as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,030 per year, or $15.9 per hour.

Help Desk Technician (9035)

Lutheran Services Florida

Tampa, FL

$19.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Lutheran Services Florida rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. 

LSF is seeking a talented Help Desk Technician who wants to make an impact in the lives of others.

Purpose and Impact:

The Help Desk Technician is considered a crucial role inthe front-line of support forLutheranServices Florida networks and computing environment.The individualmust be agile, willing to learn and think outside of the box in order to operate effectively in anever-changingtechnology landscape. Troubleshoot issues and work with other teams to nail down root cause issues and correctthemasnecessary. Act as the first point of contact in an entry level support position. Provide technical assistance and support for incoming inquires and issues related to computer systems, software, and/or hardware. Respond and perform troubleshooting through diagnostic techniques and pertinent questions via phone, email, walk-ins, remote sessions, and/or the IT support management application.

Essential Functions:

  • Installs, administers and maintains all hardware (PC’s, laptops, thin clients, network devices) and software.  
  • Enforce security and anti-virus procedures for all Agency workstations as needed.
  • Document and maintain related procedures, system policies, software configurations, user profiles, etc.
  • Document and maintain incident logs (email, Internet, and web presence downtime; others as defined by supervisor).
  • Recommends and schedules repairs.
  • Maintain a current knowledge of new and existing technologies to ensure the Agency is utilizing lowest cost/most effective technologies.
  • Develop and maintain a network of workstation hardware and software experts that can be utilized to problem solve, recommend new concepts and consult.
  • Provide both on-site and on-line support to LSF users.
  • Review, advise and concur in the acquisition of all related hardware and software.
  • Develop (with Help Desk Supervisor) an implementation plan for all planned tasks under his area of responsibility.

Other Functions:

  • Performs other similar or related duties as assigned.
  • Physical Requirements:
  • Sitting for extended periods of time (up to 8 hours/day) while working at a computer or answering phone calls.
  • Occasional standing and walking to access equipment, printers, or assist with onsite support.
  • Manual dexterity sufficient to operate a computer keyboard, mouse, phone, and other standard office equipment.
  • Visual acuity to read computer screens, documentation, and technical manuals.
  • Ability to lift and carry equipment (such as laptops, monitors, or small servers) weighing up to 50 pounds.
  • Occasional bending, stooping, or crawling to access cables and hardware in confined or low-clearance areas.
  • Hearing and speech ability to communicate effectively via phone, video call, and in-person.
  • Minimal travel out of town (statewide) as needed, with or without notice.
  • Must have reliable transportation, with liability insurance for business use of the vehicle.

Education:

  • Associate’s degree in a related field or equivalent experience.
  • A+, N+ and Microsoft Certified Professional + Internet (MCP+I) certifications or equivalent experience preferred.

Experience:

One to two years’ experience in administration of workstation support in a network environment.

Skills:

  • Excellent oral and written communication skills.
  • Excellent customer service skills
  • Microsoft System Center
  • Print Management
  • Run diagnostic programs to resolve problems
  • Walk customers through problem-solving processes
  • Hardware and software analysis and problem resolution
  • Customer service
  • Basic understanding of Windows-based PC computing and troubleshooting
  • Basic understanding of networking concepts
  • Onboarding and offboarding of end-users
  • Microsoft Office suites

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

  • Reports to Help Desk Supervisor.
  • Team player with co-workers and central Services office staff.
  • Adherence to Agency policies and management practices.
  • Effective staff management and leadership.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.  

Amazing benefits package including:

  • Medical, Dental and Vision
  • Telehealth (24/7 online access to Doctors)
  • Employee Assistance Program (EAP)
  • Employer paid life insurance (1X salary)
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy (starting at 16 working days a year)
    • Note: Head Start employees paid time off and holiday schedule may differ
  • 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
  • Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements.  For more information on background screening requirements please visit: https://info.flclearinghouse.com

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