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Entry Level Call Center Jobs in Miami, FL (NOW HIRING)

loanDepot

Entry Level Sales - Recent Grad

Hialeah, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

The Federal Savings Bank

Be Seen First

Inside Sales - Mortgage Banker - Entry Level

Miami, FL · On-site

$100K - $300K/yr

Experience in a call center environment, retail, hospitality, debt collector, stockbroker, or food & beverage industries a plus * Resilience to rejection and the determination to bounce back

The Federal Savings Bank

Be Seen First

Inside Sales - Mortgage Banker - Entry Level

Hialeah, FL · On-site

$100K - $300K/yr

Experience in a call center environment, retail, hospitality, debt collector, stockbroker, or food & beverage industries a plus * Resilience to rejection and the determination to bounce back

The Federal Savings Bank

Be Seen First

Inside Sales - Mortgage Banker - Entry Level

South Miami, FL · On-site

$100K - $300K/yr

Experience in a call center environment, retail, hospitality, debt collector, stockbroker, or food & beverage industries a plus * Resilience to rejection and the determination to bounce back

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse ... Call Resolution: First call resolution and request for service must be met as established by policy ...

loanDepot

Entry Level Loan Officer - Sales

Hollywood, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

loanDepot

Entry Level Loan Officer - Sales

Kendall, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Miami, FL

Entry Level Call Center information

See Miami, FL salary details

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How much do entry level call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level call center in Miami, FL is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.41 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Miami, FL?

The most popular types of Call Center jobs in Miami, FL are:

What cities near Miami, FL are hiring for Entry Level Call Center jobs?

Cities near Miami, FL with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Miami, FL as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,634 per year, or $17.1 per hour.

Mortgage Sales Representative - Entry Level

loanDepot

Miami, FL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

loanDepot rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Position Summary:
loanDepot is offering an incredible opportunity for individuals seeking a challenging yet fulfilling career in sales with a renowned industry leader. Our consumer direct sales approach boasts a team of over 350+ inside sales team members who cater to our valued customers nationwide. This is your moment to become part of something significant! 
 
Joining us as an ACES Lending Officer means embarking on a transformative journey where you'll undergo comprehensive training to ace the SAFE and National Licensing exams. 
Throughout the program, you'll not only develop a deep understanding of the lending landscape, covering both mortgages and HELOCS, but also collaborate closely with our experienced training & sales leadership teams. Our aim is to equip you with the necessary expertise to excel in the ever-evolving lending industry, laying the foundation for a successful and fulfilling career as a future Licensed Lending Officer. 
 
Who We're Looking For:
Our ideal candidate is someone who prioritizes customer satisfaction, is comfortable with technology, is proactive, and excels at building strong sales relationships. While previous lending experience isn't necessary, we do require a proven sales record demonstrating the ability to meet and surpass sales targets. 
 
Responsibilities:
  • Dedication to Learning: Embrace wholeheartedly a comprehensive training program tailored to cultivate expertise across the entire loan life cycle.
  • Sales Aptitude: Ability to identify and pursue sales opportunities effectively.
  • Financial Acumen: Understanding of basic financial concepts and mortgage products.
  • Adaptability: Willingness to learn and adapt to industry changes and company policies.
  • Time Management: Capacity to prioritize tasks and meet deadlines in a fast-paced environment.
  • Ethical Standards: Commitment to maintaining high ethical standards in all interactions.
  • Technology Proficiency: Comfort with using software for loan processing and customer management.
  • Customer Focus: Dedication to delivering exceptional customer service throughout the loan process.
Requirements:  
  • Sales Experience: Minimum of 2 years of sales experience with a proven history of meeting and exceeding goals is REQUIRED. Call center sales experience is highly preferred.
  • Location: Must be able to commute to Miami, FL full-time.
  • Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage requirements for obtaining state and national licenses.
  • Customer Focus: Demonstrated ability to effectively connect with clients through phone presentations and cultivate strong client relationships.
  • Reliability: Consistent attendance and punctuality are essential, with a collaborator attitude and a willingness to embrace coaching for continuous improvement.
  • Education: A bachelor’s degree is highly preferred.
Why work for #teamloanDepot:
  • Industry leader when it comes to training individuals effectively to join the mortgage industry.
  • Company provided leads, so you don’t have to source your own referrals or purchase leads with your own wallet.
  • Competitive compensation plan including hourly paid training.
  • Comprehensive benefits package including medical/dental/vision options, 401K matching, tuition reimbursement, parental leave, and much more. (loanDepotlivewell.com).
  • Best in class leadership team to support you during the transition.
 
Base pay is one part of our total compensation package for an ACES Lending Officers. The base hourly rate for this role is $15.00/hour in training; in addition to a monthly per origination bonus incentive once you are licensed and talking to customers.  
  
Post ACES Training, you will move to our Licensed Lending Officer position which is comprised of an hourly minimum wage plus lucrative bonus structure based on fundings. If you were to transition to a Licensed Lending Officer—there would be a new compensation structure shared at that time.   
 
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
 
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Company Description

loanDepot, America's lender, matches borrowers through technology and high-touch customer care with the credit they need to fuel their lives. As a fast-growing national consumer lender, the loanDepot platform is disrupting finance by dissolving the lines between mortgage and nonmortgage credit.

The company has funded over $100 billion in loans since inception, and is passionate about emerging financial technology and dynamic product delivery supported by excellent customer service to empower consumers.

Headquartered in Southern California, loanDepot employs 5,400+ lending professionals across the country including 1,700+ licensed loan officers who hold 10,000+ licenses. The company operates 180+ local loan locations nationwide. NMLS # 174457

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