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Entry Level Call Center Jobs in Miami, FL (NOW HIRING)

ADP

Entry-Level Customer Support Representative

Miami, FL · On-site

$14.50 - $19.75/hr

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the ... To thrive in this role, you must be comfortable working in a metrics-driven call center environment ...

ADP

Entry-Level Customer Support Representative

Miami, FL · Hybrid

$14.50 - $19.75/hr

... * Entry-Level Customer Support Representative Are you a recent graduate looking to launch your ... To thrive in this role, you must be comfortable working in a metrics-driven call center environment ...

loanDepot

Entry Level Sales - Recent Grad

Miami, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

loanDepot

Entry Level Sales - Recent Grad

Kendall, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

loanDepot

Entry Level Sales - Recent Grad

Hialeah, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

loanDepot

Entry Level Sales - Recent Grad

Hollywood, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

loanDepot

Entry Level Sales - Recent Grad

Hollywood, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

loanDepot

Entry Level Sales - Recent Grad

Miami, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

loanDepot

Entry Level Sales - Recent Grad

Kendall, FL · On-site

$15/hr

Call center sales experience is highly preferred. * Location: Must be able to commute to Miami, FL full-time. * Licensing Requirements: Must have the ability to pass the NMLS exam and meet mortgage ...

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All JobsCall Center JobsEntry Level Call Center JobsEntry Level Call Center Jobs in Miami, FL

Entry Level Call Center information

See Miami, FL salary details

$10

$17

$23

How much do entry level call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level call center in Miami, FL is $17.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.41 per hour, depending on experience, location, and employer.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

Can I get an entry level call center job with no experience?

Entry level call center jobs typically do not require prior experience, making them accessible to applicants new to customer service roles. Basic skills such as communication, computer literacy, and a positive attitude are often sufficient, and training is usually provided on the job.

How do I become an entry level call center agent with no experience?

To become an entry level call center agent with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; applying to companies that hire entry-level candidates is also recommended.

Which entry level call centers pay the most?

Entry level call center positions typically offer higher pay in industries such as technology, finance, and healthcare, where specialized knowledge or certifications can lead to increased wages. Companies with larger customer service operations or those that require bilingual skills often pay more than standard roles. Factors like location, company size, and the complexity of the support provided also influence pay rates for entry level call center jobs.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Miami, FL?

The most popular types of Call Center jobs in Miami, FL are:

What cities near Miami, FL are hiring for Entry Level Call Center jobs?

Cities near Miami, FL with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Miami, FL as of August 2026, with employment types broken down into 2% As Needed, 84% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,634 per year, or $17.1 per hour.

Entry-Level Customer Support Representative

ADP

Miami, FL • On-site

$14.50 - $19.75/hr

Full-time

PTO

Re-posted 20 days ago

Job description

ADP is hiring Entry-Level Customer Support Representative This position is hybrid, working at the office 3 days a week and working at home 2 days a week.
  • Entry-Level Customer Support Representative
    Are you a recent graduate looking to launch your career? Do you want to join a company offering real growth opportunities and hands-on, paid training? If you're a natural communicator who enjoys helping people solve problems, this could be the perfect first step in your career.
    About the Role As a Customer Support Representative, you'll be the first point of contact for our customers - handling inbound and outbound calls, answering questions, resolving issues, and making sure every interaction leaves a great impression. No two days are the same, and our training program will set you up for success from day one.

If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP,watch here: https://adp.careers/Client_Services_Videos
TO SUCCEED IN THIS ROLE:Required Qualifications
What You'll Do
  • Answer inbound calls and make outbound calls to assist customers with questions and issues
  • Resolve customer concerns clearly, professionally, and efficiently
  • Follow up on cases to ensure timely resolution
  • Learn our products/systems and stay current on policies and procedures
  • Meet daily performance goals in a structured, metrics-driven environment

What We're Looking For
  • Recent graduates and entry-level candidates welcome - no prior call center experience required
  • Strong verbal and written communication skills
  • Comfortable working in a fast-paced, structured environment
  • Reliable, professional, and eager to learn
  • High school diploma or equivalent required; college degree a plus but not required

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
#LI-Hybrid
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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