Entry Level Call Center Jobs in Detroit, MI (NOW HIRING)

Associate Community Specialist

StoryPoint Group

Position Summary:

This sales and leadership development position prepares entry level professionals for sales and leadership roles at Independence Village and StoryPoint communities. It begins with a foundational phase combining industry fundamentals with coaching in consultative selling skills, presentations and public speaking; development continues in the areas of team leadership and technical selling skills. Successful participants will be assigned to their own senior community and eventually may expand into regional leadership and coaching responsibilities.

Required Experience for Entry Level Sales:

• Bachelor's degree or 1 - 2 years working experience
• Competitive with strong work ethic
• Strong self-awareness and ethical behavior
• Exceptional communication skills
• Intellectual curiosity
• Problem solving and analytical thinking
• Ability to develop strong relationships

Primary Responsibilities for Entry Level Sales:

• Will work directly with our sales team learning numerous valuable aspects of our organization and professional selling skills
• Develop clear understanding of Independence Village and StoryPoint brands
• Become fully aware of the needs of seniors and the needs of their families
• Speaks intelligently and professionally
• Demonstrates appropriate urgency
• Successfully develops connections with prospective residents
• Proficient in the call center and in-home visits
• Continuous commitment to personal development

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, weve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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