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Entry Level Call Center Jobs in Utah (NOW HIRING)

Hire Talent

Customer Service I

Salt Lake City, UT · On-site

$15.50 - $21/hr

As an entry-level Customer Service Representative I, you will make critical contributions by ... Related experience and/or training in customer service, call center, or similar role preferred.

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Entry Level Call Center information

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How much do entry level call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level call center in Utah is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level call center representatives, and how can they overcome them?

Entry-level call center representatives often face challenges such as managing high call volumes, addressing a wide variety of customer concerns, and adapting to fast-paced environments. To overcome these challenges, it's helpful to develop strong communication and active listening skills, utilize available scripts and resources, and seek feedback from supervisors or more experienced colleagues. Many call centers also provide ongoing training and support, which can help new hires build confidence and efficiency over time.

What is the difference between Entry Level Call Center vs Customer Service Representative?

AspectEntry Level Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentCall centers, inbound/outbound callsOffice settings, in-person or remote
Employer & Industry UsageTelecom, retail, tech companiesRetail, banking, healthcare
Common Search & ComparisonYesYes

Entry Level Call Center roles typically involve handling inbound or outbound calls in a call center environment, focusing on customer inquiries and support. Customer Service Representatives may work in similar settings but often provide in-person assistance or support via multiple channels. Both roles require similar credentials and are used across various industries, with overlapping responsibilities and skills.

What are the key skills and qualifications needed to thrive as an entry level call center representative, and why are they important?

To thrive as an Entry Level Call Center Representative, strong verbal communication, active listening abilities, and basic computer literacy are essential, often accompanied by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Patience, problem-solving skills, and a positive attitude help individuals stand out in handling customer inquiries and resolving issues. These skills are crucial for delivering excellent customer service, maintaining customer satisfaction, and supporting business operations effectively.

How do you get an entry level call center job with no experience?

To get an entry level call center job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the industry. Highlight any relevant soft skills on your resume, such as problem-solving and patience, and consider obtaining certifications like customer service or call center training to improve your chances of being hired.

What is an entry level call center job?

Entry level call center jobs are positions that involve handling inbound or outbound customer calls to provide information, support, or resolve issues. These roles typically do not require prior call center experience and offer on-the-job training. Responsibilities include answering customer inquiries, addressing complaints, processing orders, and maintaining accurate records of interactions. Entry level positions are a good starting point for those interested in customer service careers, as they help develop communication, problem-solving, and computer skills.

How to work in an entry level call center for beginners?

To work in an entry-level call center, beginners should develop strong communication and active listening skills, familiarize themselves with customer service software, and demonstrate a positive attitude. Prior experience is not required, but having basic computer skills and the ability to handle stressful situations can improve job performance. Training is typically provided to teach company protocols and product knowledge.

Can I work in an entry level call center without experience?

Entry level call center positions typically do not require prior experience, as training is usually provided to develop necessary skills such as communication and customer service. Employers often look for strong interpersonal skills and a positive attitude, making these roles accessible to candidates new to the field.
More about Entry Level Call Center jobs

What are the most commonly searched types of Call Center jobs in Utah?

The most popular types of Call Center jobs in Utah are:

What cities in Utah are hiring for Entry Level Call Center jobs?

Cities in Utah with the most Entry Level Call Center job openings:

Entry Level Call Center jobs near you
Infographic showing various Entry Level Call Center job openings in Utah as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,918 per year, or $16.3 per hour.

Account Development Representative (US & UK HRS)

SecurityMetrics

Orem, UT • On-site

Other

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Salary: $48k - $72k possible

If you are looking for a company that offers great pay, great benefits and a great work environment then look no further. No experience needed!


We are hiring for full time or part time shifts starting at 2am, 4am, 6am, 8am and throughout the day. No shift works later than 6pm MST. We are open M-F.


About Us


We have more than 10 years of experience with data security and compliance. Our friendly and informative customer service is the cornerstone of our company. We have the largest in-house call center in the payments industry and take over 135,000 calls each month. Since our founding, we have tested over 1 million systems, from Fortune 500 businesses to small retailers, for data security and compliance. We are one of only a handful of companies worldwide certified by the PCI Council to conduct all major PCI compliance validations. In 2019 we won the awards for New Product/Service of the Year (GDPR Defense), Cybersecurity Product (PCI Customer Portal), Best Product: Compliance (PCI DSS Assessments). We are rapidly growing and looking to expand the team.


Account Development Representative:


This is an entry level position (no experience needed) that plays an essential role in developing and growing SecurityMetrics customer base. Account development representatives have a big impact on SecurityMetrics long-term success. Foundational sales skills learned in this position will translate into sales or other growth opportunities.


Job Responsibilities:


  • Make outbound calls and emails
  • Generate and qualify sales opportunities for Account Managers
  • Achieve monthly target of qualified sales opportunities
  • Collaborate with Sales Team to increase efficiency of generated sales opportunities
  • Maintain and develop a pipeline in SecurityMetrics CRM


What Were Looking for:


  • Confident individuals who have a desire to connect with new people
  • Strong communication skills
  • Excellent organizational and prioritization skills
  • 1+ years of sales experience preferred


Perks:


  • Uncapped commissions/bonuses
  • Paid time off, Health/Dental Benefits, 401k match
  • Company Summer and Winter parties
  • Company Raffles including TVs, iPads, MacBook, Drones, Apple Watches, Cash Prizes etc.
  • Monthly catered lunches
  • Annual Presidents Club (all-inclusive resort)
  • Relaxed and flexible work environment
  • Real growth opportunities