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Entry Level Call Center Representative Jobs in Seattle, WA

Sound

Call Center Assistant - Tukwila

Tukwila, WA · On-site

$25.53 - $26.84/hr

We are welcoming call center assistants to remain logged in and available on the phone system to ... Participate in Sound thinking and other projects representing the Administration team. * Attend ...

Sound

Call Center Assistant - Tukwila

Tukwila, WA · On-site

$19.25 - $25/hr

We are welcoming call center assistants to remain logged in and available on the phone system to ... Participate in Sound thinking and other projects representing the Administration team. * Attend ...

Sound

Call Center Assistant - Tukwila

Tukwila, WA · On-site

$25.53 - $26.84/hr

We are welcoming call center assistants to remain logged in and available on the phone system to ... Participate in Sound thinking and other projects representing the Administration team. * Attend ...

Express Employment Professionals

Be Seen First

Customer Service Representative

Renton, WA · On-site

$22.39/hr

Customer Service Representative - Call Center (on-site, not a remote role) Location : Renton, WA Job Type: Full-Time, Contract-to-Hire *MUST be able to pass a drug test and background check* Position ...

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All JobsCall Center Representative JobsEntry Level Call Center Representative JobsEntry Level Call Center Representative Jobs in Seattle, WA

Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level call center representative in Seattle, WA is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.88 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Seattle, WA?

The most popular types of Call Center Representative jobs in Seattle, WA are:

What are popular job titles related to Entry Level Call Center Representative jobs in Seattle, WA?

For Entry Level Call Center Representative jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Seattle, WA look for?

The top searched job categories for Entry Level Call Center Representative jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Entry Level Call Center Representative jobs?

Cities near Seattle, WA with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you

Patient Accounts Rep-Call Center

EvergreenHealth

Kirkland, WA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Coordinates all aspects of patient scheduling, including creating, rescheduling, and managing appointments to meet patient needs and optimize provider schedules.

  • Manages multi-line telephone system, handles message management, and responds to pending requests in work queues.

  • Follows guidelines to identify and direct patients with emergent or urgent symptoms to appropriate clinical staff and coordinates communication with the clinical team.

Job description

Wage Range: $22.59 - $36.14 per hour
 
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. 
 
 
Job Summary:
 
Serves as the first point-of-contact for patients in a fast-paced call center.  Utilizes exceptional customer service skills to coordinate patient care and to provide an excellent patient experience. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
 
Primary Duties:  
  1. Coordinates all aspects of patient scheduling to include creating initial and follow up in-person and virtual visit appointments; rescheduling, cancelling, and managing self-scheduled appointments in a timely manner that meets the needs of the patient and optimizes provider schedules. 
  2. Requests, confirms, and validates interpreter services to meet patient needs.
  3. Sets up and verifies active and contracted insurance coverage in multiple systems and/or educates patients on co-insurances/co-pays, self-pay, L&I, MVA, Medicaid, Medicare/Medicare Advantage, etc.
  4. Markets the benefits of the patient portal and assists patients with the enrollment process.
  5. Manages multi-line telephone system (incoming and outgoing).
  6. Follows guidelines to identify and direct patients calling with emergent/urgent symptoms to appropriate clinical staff for screening.  Coordinates emergent or add-on patient care requests with clinical team and provider.
  7. Responsible for message management to include accurate and complete messages, may propose orders and coordinate communication with clinic staff.
  8. Manages various work queues and takes prompt action to respond to pending requests.
  9. Prepares and sends letters, portal messages or phone calls to communicate pertinent information and important patient outreach.
  10. Performs other duties as assigned.
 
License, Certification, Education or Experience:
 
REQUIRED for the position:
  • High School diploma or equivalent
  • 1 year of experience in a customer service role
  • Excellent interpersonal communication skills, including the capacity to communicate with a diverse range of individuals and dispositions
  • Ability to problem solve, stay calm under pressure, and present oneself in a pleasant and professional manner when responding to inquiries from EH staff and patients (Ex. service recovery)
  • Strong written communication skills, including ability to spell accurately and write legibly
  • Ability to work independently, show initiative and work productively within a team environment
  • Actively listen to and validate patient conversations. Employ de-escalating techniques as appropriate
  • Ability to prioritize multiple tasks and ability to access, analyze and apply concepts associated with protocols, policy, and guidelines
  • Keyboarding skills and working knowledge of Windows based software systems
DESIRED for the position: 
  • Previous experience in a medical reception or similar administrative role or experience providing direct clinical patient care such as working as Medical Assistant, Pharmacy Assistant, Radiology or Lab Technician, Certified Nursing Assistant, Surgical Assistant, etc. 
  • Knowledge of basic medical terminology/common medications
  • Knowledge and experience accessing/verifying insurance coverage. Experience using Real Time Eligibility (RTE) and Payer/Insurance Portals
  • Electronic Medical Record (EMR) experience, Epic
  • Familiarity with HIPAA and other health industry compliance standards
 
Benefit Information:

Choices that care for you and your family
 
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
  • Medical, vision and dental insurance
  • On-demand virtual health care
  • Health Savings Account
  • Flexible Spending Account
  • Life and disability insurance
  • Retirement plans 457(b) and 401(a) with employer contribution)
  • Tuition assistance for undergraduate and graduate degrees
  • Federal Public Service Loan Forgiveness program
  • Paid Time Off/Vacation
  • Extended Illness Bank/Sick Leave
  • Paid holidays
  • Voluntary hospital indemnity insurance
  • Voluntary identity theft protection
  • Voluntary legal insurance
  • Pay in lieu of benefits premium program
  • Free parking
  • Commuter benefits
  • Cafeteria & Gift Shop Discount

View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.

Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth   

EvergreenHealth logo

About EvergreenHealth

Sourced by ZipRecruiter

At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Kirkland, WA, US

Year founded

1972

View All EvergreenHealth Jobs