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Entry Level Call Center Representative Jobs in Flint, MI

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

We are looking for a Customer Service Representative, to join in leading the organization forward ... One (1) year experience in a physician health care office environment or high-volume call center.

About the Role We're looking for a reliable and detailoriented Paint Line Setter to support our automated paint line operations. In this role, you'll be responsible for changing part racks on the ...

BDC Representative - Service

Highland, MI · On-site

$13.75 - $18.50/hr

We are seeking a highly motivated and detail-oriented Service BDC Representative to join our team ... Requirements: - Previous customer service experience required, experience in a call center or ...

Provider Services Representative Michigan

Flint, MI · On-site

$16.50 - $19.75/hr

We are looking for a Provider Services Representative, to join in leading the organization forward ... Two (2) years' experience in a physician health care office environment or high-volume call center.

INSURANCE SERVICE REP - HYBRID IN HOWELL, MI A nationally industry-leading Property & Casualty ... Call Center * contact center * Customer Service * Customer support * Telephone Etiquette

Showing results 21-40

Entry Level Call Center Representative information

See Flint, MI salary details

$10

$17

$24

How much do entry level call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level call center representative in Flint, MI is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.89 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Flint, MI?

The most popular types of Call Center Representative jobs in Flint, MI are:

What are popular job titles related to Entry Level Call Center Representative jobs in Flint, MI?

For Entry Level Call Center Representative jobs in Flint, MI, the most frequently searched job titles are:

Infographic showing various Entry Level Call Center Representative job openings in Flint, MI as of June 2026, with employment types broken down into 1% As Needed, 57% Full Time, 36% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,615 per year, or $17.6 per hour.

ADO Field Trainer/Customer Service Representative

Michigan Farm Bureau

Grand Blanc, MI

$13.25 - $17/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description


ADO Field Trainer/Customer Service Representative

To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for all lines of business and system operations to ADO staff, agent staff, and agents.

Assist customers and potential customers with questions regarding billing, insurance coverages, and member benefits.

Face-to-face interaction with ADO Field Customer Service Representatives, Agent Staff, Agents, Managing Partners, and insureds.

Receive, process, and verify insurance and membership transactions.

Take ownership of complaints and inquiries and proactively follow through to resolution.

Accept and apply payments from customers, make bank deposits and handle all monies according to money handling procedures.

Maintain cash drawer by counting cash and keeping a daily log.

Gather and prepare quotes and information for all lines of business.

Support new agents and field staff as they learn to use Farm Bureau Insurance and FB Partner Group products and procedures, as well as Farm Bureau membership.

Required

Associate`s degree required or equivalent experience may be considered.
Experience with Microsoft Outlook, Word, Excel and PowerPoint required.

Active P/C license required or must be successfully obtained within 90 days of employment.

Willingness to pursue continuing job-related training and education required.

Preferred

Bachelor's degree preferred with focus on business administration, FBCISR, AINS, CIC, management, insurance or finance or equivalent experience may be considered.

Minimum one year of experience in insurance processing preferred.

Two-years professional office experience and customer service preferred.

Note:
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
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