The Enterprise Special Services team is expanding rapidly and is in search of a highly skilled and motivated Account Specialist to enhance the shipper experience for vendors and sellers utilizing inbound transportation services. The role involves working directly with shippers to develop solutions and take action to improve performance metrics, amidst ongoing innovations in transportation and logistics.
Responsibilities
- Monitor, verify, and present data on a daily basis.
- Overcome transportation disruptions and other barriers in real time.
- Identify root causes of transportation defects.
- Maintain daily logs on assigned shippers.
- Lead weekly calls with assigned shippers.
- Conduct daily business review stand-up calls.
Essential Skills
- Experience in the transportation and supply chain industry.
- Strong customer service and interpersonal skills.
- Self-starter with problem-solving abilities and the capacity to think outside the box.
- Experience in freight, vendor management, account management, fleet, and transportation.
Additional Skills & Qualifications
- 2 years of experience in logistics, supply chain, or related fields.
- Understanding of basic data analytical skills.
- Experience in writing documents on topics such as process improvement proposals.
- Entry-level proficiency in Microsoft Excel, including familiarity with spreadsheets, pivot tables, and data navigation.
- Effective interpersonal and customer service skills.
Work Environment
The role requires 100% in-office presence. The ESS team is highly collaborative and friendly, with a presence in Phoenix, Nashville, and Atlanta. Enjoy a hybrid schedule within a 20+ floor high-rise office featuring an in-house café, snack bar, rooftop, and free coffee. The team culture is laid back yet fast-paced, encouraging idea sharing and problem-solving. Training will be provided for internal transportation management and ground control systems
Job Type & Location
This is a Contract to Hire position based out of Nashville, TN.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Nashville,TN.
Application Deadline
This position is anticipated to close on Jul 26, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
