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Entry Level Bank Jobs in Grapevine, TX (NOW HIRING)

LEGEND BANK

IT Support Specialist

Decatur, TX

PRIMARY FUNCTION The IT Support Specialist provides first-level technical support for Legend Bank employees. This entry-level role responds to help desk requires, troubleshoots common hardware ...

ValorVIP

Bilingual Bank Customer Service Agent

Dallas, TX · On-site

$15.25 - $19.25/hr

POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...

MCI Careers

Bilingual Bank Customer Service Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

LOCATION Dallas, TX POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...

MCI Careers

Bilingual Bank Customer Service Agent

Irving, TX · On-site

$15 - $18.75/hr

LOCATIONDallas, TXPOSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...

MCI Careers

Bilingual Bank Customer Service Agent

Addison, TX · On-site

$15 - $19/hr

LOCATIONDallas, TXPOSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...

MCI Careers

Bilingual Bank Customer Service Agent

Euless, TX · On-site

$14.25 - $18/hr

LOCATIONDallas, TXPOSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...

MCI Careers

Bilingual Bank Customer Service Agent

Dallas, TX · On-site

$15.25 - $19.25/hr

LOCATIONDallas, TXPOSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...

ValorVIP

Bilingual Bank Customer Service Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...

MCI Careers

Bank Customer Service Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

This is an on-site, entry-level position. Prior contact center experience isn't required ... This position supports customer service for bank customers. This role requires you to interact with ...

MCI Careers

Bank Customer Service Agent

Dallas, TX · On-site

$15.25 - $20.50/hr

This is an on-site, entry-level position. Prior contact center experience isn't required ... This position supports customer service for bank customers. This role requires you to interact with ...

MCI Careers

Bank Customer Service Agent

Grapevine, TX · On-site

$14.25 - $19.25/hr

This is an on-site, entry-level position. Prior contact center experience isn't required ... This position supports customer service for bank customers. This role requires you to interact with ...

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Showing results 21-40

All JobsBank JobsEntry Level Bank JobsEntry Level Bank Jobs in Grapevine, TX

Entry Level Bank information

What is an entry level bank job?

Entry level bank jobs are positions within a bank that require little to no prior banking experience and are suitable for recent graduates or individuals new to the financial industry. Common roles include bank teller, customer service representative, and personal banker. These positions typically involve handling customer transactions, providing account information, and supporting daily banking operations. They offer valuable training and experience, serving as a stepping stone for career growth within the banking sector.

What are the key skills and qualifications needed to thrive as an entry level bank teller, and why are they important?

To thrive as an Entry Level Bank Teller, you need basic math skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and customer relationship management (CRM) tools is important. Strong interpersonal skills, reliability, and clear communication help build trust with customers and work effectively in a team. These skills ensure accurate transactions, positive customer experiences, and smooth banking operations.

What are some common challenges faced by entry-level bank employees, and how can I prepare for them?

Entry-level bank employees often face challenges such as learning a wide range of financial products, managing high customer service expectations, and quickly adapting to compliance and security protocols. You'll regularly interact with clients, handle transactions, and may need to resolve issues under pressure. Preparing by building strong communication skills, staying organized, and familiarizing yourself with basic banking operations and regulations can help you succeed. Many banks also provide structured training programs to support your transition and ongoing development.

What is the difference between Entry Level Bank vs Customer Service Representative in the banking industry?

AspectEntry Level BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, offices, or call centersBank branches, call centers, or retail locations
Employer & Industry UsageFinancial institutions, banks, credit unionsFinancial institutions, banks, credit unions
Common Search & ComparisonEntry Level Bank vs Customer Service Representative

Both roles typically require similar educational backgrounds and are found within banking environments. An Entry Level Bank position often involves a broader range of banking tasks, including basic financial transactions and account management, while a Customer Service Representative focuses primarily on assisting customers with inquiries and service issues. Understanding these differences can help job seekers identify the best fit for their skills and career goals within the banking industry.

What are the most commonly searched types of Bank jobs in Grapevine, TX?

The most popular types of Bank jobs in Grapevine, TX are:

What are popular job titles related to Entry Level Bank jobs in Grapevine, TX?

For Entry Level Bank jobs in Grapevine, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Bank jobs in Grapevine, TX look for?

The top searched job categories for Entry Level Bank jobs in Grapevine, TX are:

What cities near Grapevine, TX are hiring for Entry Level Bank jobs?

Cities near Grapevine, TX with the most Entry Level Bank job openings:

Entry Level Bank jobs near you
Infographic showing various Entry Level Bank job openings in Grapevine, TX as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

IT Support Specialist

LEGEND BANK

Decatur, TX

Full-time

Posted 20 days ago

Job description

PRIMARY FUNCTION
The IT Support Specialist provides first-level technical support for Legend Bank employees. This 
entry-level role responds to help desk requires, troubleshoots common hardware, software, printer, 
network access, Microsoft 365, and application issues, and helps keep employees productive through 
timely, professional support.  The position serves as the first point of contact for employee 
technology needs and escalates more complex issues to the appropriate internal IT resource, managed 
service provider, or Third-Party support partner.

ESSENTIAL DUTIES AND RESPONSIBILITIES


A. Responds to help desk requests by phone, email, ticketing systems, remote support tools, and in 
person when needed.
B. Troubleshoot and resolve routine workstation, laptop, printer, peripheral, Microsoft 365, 
network connectivity, password, and application access issues.
C. Setup, deploy and support employee devices, including computers, monitors, phones, printers, 
scanners, and other standard bank technology.
D. Document all work in the ticketing systems, including issue details, troubleshooting steps, 
status updates, resolution notes, and next steps.
E. Assist with employee onboarding, offboarding, access changes, device preparation, and technology 
setup in accordance with bank procedures.
F. Support basic user account administration, password resets, access requests, and 
security-related procedures as assigned.
G. Contribute to basic knowledge articles, checklists, and standard procedures that improve 
employee support and reduce repeat issues.
H. Maintain a clean, organized, and accurate help desk queue, equipment area, and support 
documentation.
I. Assist with technology support during incidents, outages, branch moves, equipment
refreshes, and other IT projects as required.
 


EDUCATION:
High School education or equivalent required. Coursework, technical training, or certification in 
information technology, computer support, networking, cybersecurity, or a related field is 
preferred.

EXPERIENCE AND JOB QUALIFICATIONS:
A. Prior help desk, customer service, technical support, internship, coursework or 3 – 5 relevant 
hardware and software support experience.
B. Basic working knowledge of Windows workstations, laptops, printers, peripherals,
mobile devices, Microsoft 365, and common business applications.
C. Ability to troubleshoot routine technical problems, ask clear questions, follow documented 
procedures, and know when to escalate.
D. Strong  customer  service  skills,  including  patience,  professionalism,  clear communication, 
and the ability to support employees with varying levels of technical knowledge.
E. Familiarity with ticketing systems, remote support tools, basic networking concepts, and user 
account support preferred.
F. Ability to protect confidential information and follow bank policies, security standards, and 
access control procedures.
G. Detail-oriented with the ability to document work accurately and keep tickets current.
H. Ability to promote positive image of the company required.
I.  Able to work independently on assigned tickets and collaboratively with IT team members, 
managed service providers, and Third-Pary support partners.
J. CompTIA A+, Microsoft 365 Fundamentals, CompTIA Network+, Security+, or
similar certification is helpful, but not required.

Legend Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

FDIC-Insured

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