Charter Sales Flight Coordinator
Colony Brands, Inc.
1 Positions
ID: 93905
Posted On 08/04/2026
Job Overview
We are seeking a Flight Coordinator & Client Services professional to support Part 135 charter and aircraft owner operations by managing trip logistics, customer communication, and real time operational support. This role is ideal for someone who is highly organized, calm under pressure, customer focused, and eager to learn. Prior aviation experience is helpful but not required.
What You'll Do:
As a Flight Logistics & Client Services Coordinator, you will serve as the central point of communication for charter operations. You will support wholesale and owner flights from initial quote through trip completion, ensuring a seamless customer experience and safe, efficient operations. This role reports to the Charter Sales & Flight Coordination Manager and is also responsible for:
• Quoting trips, booking trips, verification of passenger information against the Transportation Security Administration (TSA) list, arranging catering, hotels, international handling, &/or ground transportation, etc.
• Proactively addressing customer needs that may arise before, during, or after a flight
• Providing prompt and accurate quotes to new and existing customers using our Operations System and follow up as appropriate
• Developing good working relationships with customers, vendors, brokers, and colleagues
• Maintaining an awareness of fleet movements through flight following and crew communication
• Gaining and sustaining a basic understanding of Part 135 requirements and a working knowledge of fleet aircraft, airports, and scheduling software (training provided)
Some evening/weekend/holiday on-call availability will be required.
Qualifications
This is a shared role so the ability to work collaboratively is required. You must possess professional level communication skills and thrive in a dynamic environment. Ideally, you will have at least an Associate degree in aviation management, logistics, or business and at least one year of experience in aviation, logistics, or travel industries. In addition, we are looking for:
• A solution-oriented, positive, and customer-focused demeanor
• Demonstrated problem-solving skills
• Exceptional organizational and multi-tasking skills
• Comfort with MS Office and utilizing a variety of software applications
• Prior customer service experience is required
• Previous knowledge of general aviation &/or luxury sales is preferred
Primary Contact
214918
Rudy Folk
Sr. Talent Acquisition Specialist,
608-324-8818
Phone
Phone
Phone
Fax
[email protected]
Email
True
False
True
Job Details
Categories
Clerical/Office Administration
Customer Service
Transportation
Location
Janesville, WI
Job Type
Employee
Full/Part
Full Time
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
PTO (Paid Time Off)
Qualifications
Experience
2-5 Years
Company ID
937
Job REQ #
# Positions
1
Start Date
20260804
End Date
20260831
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Colony Brands, Inc.
About the Company
As one of North America' largest multi-channel, direct-marketing companies, we take pride in our diverse portfolio of affiliates, brands, and products. Despite our growth over the last century, we remain true to our roots as a private, customer-focused business based in Monroe, WI.
Stability is just one aspect of our culture. What truly defines us is our commitment to our Core Values, fostering employee growth, and creating a better place to live and work. We are dedicated to supporting the communities we serve and offer a wide range of benefits and programs to enhance the well-being of our employees.
Learn more here: https://www.colonybrands.com/