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Entry Level Automotive Service Advisor Jobs in Texas

Reliable Automotive

Automotive Service Advisor

Kyle, TX · On-site

$45K - $75K/yr

... automotive industry, we encourage you to apply for the Sales and Service Advisor position at Sun Auto Service Tire & Service . Join our team and help us drive customer satisfaction to new heights!

Hyundai of Venice

Automotive Service Advisor

Houston, TX · On-site

$55 - $75/hr

Automotive Service Advisor Customer Experience | High-Earning Potential | Career Growth Opportunity Krause Auto Group Be the Connection Between Customers and Exceptional Service Krause Auto Group is ...

family tire

Automotive Service Advisor

Grapevine, TX · On-site

$120K/yr

As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive experience.

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Entry Level Automotive Service Advisor information

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How much do entry level automotive service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level automotive service advisor in Texas is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.79 per hour, depending on experience, location, and employer.

What does an entry level automotive service advisor do?

An Entry Level Automotive Service Advisor acts as a liaison between customers and the service department at an auto dealership or repair shop. They greet customers, listen to their vehicle concerns, explain recommended services, and provide estimates for repairs. Additionally, they coordinate with technicians, keep customers updated on repair progress, and ensure customer satisfaction. This role is a great starting point for those interested in the automotive industry and customer service.

What are the key skills and qualifications needed to thrive as an entry level automotive service advisor?

To thrive as an Entry Level Automotive Service Advisor, you need a basic understanding of automotive systems, customer service experience, and at least a high school diploma or equivalent. Familiarity with dealership management systems (DMS), scheduling software, and point-of-sale systems is usually required. Strong communication, problem-solving, and organizational skills help you effectively interact with customers and coordinate with service technicians. These abilities are crucial for ensuring customer satisfaction, efficient workflow, and repeat business in a competitive automotive service environment.

What are some common challenges faced by entry level automotive service advisors, and how can they overcome them?

Entry-level automotive service advisors often face challenges such as learning technical vehicle terminology, managing customer expectations, and juggling multiple tasks in a fast-paced environment. Building strong communication skills and proactively seeking guidance from experienced colleagues can help overcome these hurdles. Many advisors find it helpful to familiarize themselves with common repair processes and dealership management systems early on, enabling them to provide accurate information and deliver excellent customer service.

What is the difference between Entry Level Automotive Service Advisor vs Automotive Service Writer?

AspectEntry Level Automotive Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; some certifications beneficial
Work EnvironmentDealerships, auto repair shopsDealerships, repair centers
Job RoleAssists customers, documents vehicle issues, recommends servicesCommunicates repair needs, writes service orders, estimates costs

Both roles involve customer interaction and understanding vehicle issues, but the Entry Level Automotive Service Advisor focuses more on assisting customers and recommending services, while the Automotive Service Writer emphasizes documenting repairs and preparing estimates. They often overlap in work environment and required skills, making them closely related entry-level positions in automotive service departments.

Can I be an entry level automotive service advisor with no experience?

Entry level automotive service advisors typically do not need prior experience, as training is often provided on the job. Strong communication skills, a customer service mindset, and basic automotive knowledge can help you succeed in this role, even without previous experience. Certifications like ASE can also improve your prospects but are not always required initially.

How to be an entry level automotive service advisor?

To become an entry-level automotive service advisor, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of automotive systems. Prior experience in customer service or automotive environments can be helpful, and some employers may require or prefer certification such as ASE certification. On-the-job training is common, and familiarity with dealership management software is advantageous.

What are the most commonly searched types of Automotive Service Advisor jobs in Texas?

The most popular types of Automotive Service Advisor jobs in Texas are:

What cities in Texas are hiring for Entry Level Automotive Service Advisor jobs?

Cities in Texas with the most Entry Level Automotive Service Advisor job openings:

Entry Level Automotive Service Advisor jobs near you
Infographic showing various Entry Level Automotive Service Advisor job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,255 per year, or $24.2 per hour.

Automotive Service Advisor

Group 1 Automotive, Inc.

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

86th of 159 rated car dealerships

Job description

Overview

Group 1 Automotive is growing fast and seeking a Service Advisor to join our high-performing team! Our Service Advisors serve as a key point of contact for customers, helping guide them through their service experience with clarity and care. We’re looking for someone who takes pride in building trust, communicates effectively, and thrives in a team-driven environment that values both its employees and its customers.

*Must be willing to work Saturdays


Responsibilities

  • Schedule, confirm, and manage service appointments to ensure an efficient and seamless customer experience
  • Greet customers, perform vehicle walkarounds, and accurately document concerns and service needs
  • Create detailed repair orders with clear, transparent cost and time estimates
  • Recommend maintenance and additional services based on vehicle condition, mileage, and manufacturer guidelines
  • Communicate effectively with technicians and parts departments to prioritize work and ensure timely completion
  • Provide consistent updates to customers on repair status, timelines, and any changes to scope or cost
  • Deliver vehicles upon completion, reviewing work performed and ensuring customer satisfaction
  • Maintain strong product and warranty knowledge to confidently guide customers through service recommendations
  • Build and maintain long-term customer relationships to drive retention and repeat business

Qualifications

  • Previous customer-facing sales experience is required (retail, outside sales, hospitality, etc.)
  • Automotive Service Advisor experience is a big plus (dealership preferred)
  • Xtime & CDK experience is a plus
  • Strong desire to provide an exceptional customer experience
  • Ability to achieve targeted goals
  • Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills
  • High School diploma or equivalent
  • Valid in-state driver’s license and must maintain an acceptable, safe driving record

We offer...

  • Health, Dental, Vision, Life, and Disability insurance 
  • 401(k) plan with company match 
  • Paid Time-Off 
  • Employee Stock Purchase Plan 
  • Employee Vehicle Purchase Program 
  • Professional work environment with job training, provided equipment, and advancement opportunities 
  • Market-leading pay based on experience plus bonuses 
  • Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition  
  • Pinnacle Awards Program

What Group 1 Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

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